The Deputy Humanitarian Operations Manager role is to provide overall support to on all aspects of Emergency Preparedness and Response programmes management and operations. This includes strategic programming, financial and human resources management, efficient procurement and logistical services etc to All Programme Managers/Coordinators (KPK, AJK, Sindh, and Punjab). All support to be in consistent with OGBs policy practice and ensuring donor compliance.
The main role is to Co-lead the operations, ensuring smooth functioning of the programmes/ projects operations, consistent services delivery and constant evaluation and readjustment of the operations to take into account changes in the operating environment as and when needed. The DPMH guides the Humanitarian Response Operations Team and fosters collaboration within the team, with programme staff and with other OI Affiliates. The Deputy PM, Humanitarian works in close collaboration with programme and project Teams in the Country Programme, operations staff in other OI Affiliates, and Government officials to successfully deliver operations services DIMENSIONS
- Coordination of and delivery of agreed plans or strategies. Some strategic input.
- Representation in coordination meetings and some external relationships
- Impact and influence is mostly within their own team but sometimes also in other parts of their department and/or external public.
- Usually plans and manages sub-unit resources, not usually over broad spectrum of programs or geographies. Specific competencies and skills required
- Help shape local level objectives in a specific team
- Often working as part of a management team within a larger program unit.
- Providing specialist advice or specific skills to team.
- Plans/objectives contribute to departmental/broader program strategy and can involve collaboration with other departments.
- Management tasks are complex and non-routine within a specialised unit/function.
- Requires the ability to analyse and communicate complex information to a wide audience.
- Decision-making requires significant levels of judgement based on technical and management experience, generally actively supported within line management or the programme team.
- Role is variable with well-defined targets and/or minimum standards and is both proactive and reactive.
- To play active role in lobby and advocacy on issues related to programmes through personal contacts and co-ordination of allies.
- To take part in public campaigns based on agreed plan of action and objectives.
- To support fundraising efforts and produce clear and quality reports (financial and narrative) that demonstrate good accountability
- To enhance staff and partner capacity to respond to emergency/humanitarian needs and to ensure mutual and quality partnership work.
- Leads, on monitoring the humanitarian situation in Oxfam operation areas, produce regular programme and context updates and reviewing programme activities accordingly.
- Participate or ensure Oxfam's participation in emergency/humanitarian assessments.
- Managing the day-day implementation of the programme activities in line with the agreed plans and priorities.
- Support to develop appropriate proposals/interventions for Oxfam's response to a standard acceptable to Oxfam and external donors.
- Ensuring that the programme is implemented in a cost effective, consultative, participative and gender-sensitive way.
- Ensure programme staff has all the required resources to implement planned activities.
- Compiling timely reports with recommendations and follow-up actions.
- Ensuring the effective monitoring and evaluation systems within the programme and supporting project staff in championing quality programme delivery to achieve maximum positive changes for the communities supported.
- Produce regular programme and context updates for the programme to inform decision-making.
- Ensure that TTL are providing hands on support and coaching, promoting learning and capacity building while working.
- Promote and engender a mutual and good partner working relationship within the Programme Team.
- Create an environment in which Oxfam and its partners regularly and openly discuss matters relating to activity implementation and areas of required support.
- Ensure clear and well-understood MoUs with partners that clearly stipulate agreed goals and objectives, roles and responsibilities as well as mutual expectations and best ways of working.
- Support to ensure that agreed upon plans by all partners are implemented in a transparent and cost-effective manner.
- Organising the relevant workshops/trainings and exchange visits, where appropriate.
- Encouraging staff and partners to reflect on project success/failures/strengths and weaknesses in order to learn from experience.
- Represent the organisation on the request of the line manager
- Provide cover in absence of Humanitarian Operations Manager/ Programme Manager-Preparedness and Response.
- Ensuring strategic direction of programme operations
- Financial resources management Human Resources Management and development of OGB and partner organisations
- Efficient procurement and logistical services and supervision of the Procurement team
- Representation, Coordination and networking Effective delivery of programme activities.
- Quality control.
- Demonstrable understanding of humanitarian relief work and Oxfam's approach and at least five years experience in a field-based humanitarian and/or development context in a similar role.
Confident representation skills. - Excellent teamwork skills and the ability to build good relations both internally and externally.
- Proven influencing and negotiating skills with internal and external actors.
- Proven ability to analyse, interpret and communicate complex and fast moving programme information.
- Excellent planning, co-ordination and prioritisation skills and proven capacity to undertake varied tasks simultaneously to tight deadlines.
- Ability to manage large amounts of fast moving information, including maintaining excellent records of information and decisions.
- Attention to detail and a flexible approach to work.
- Demonstrable commitment to equal opportunities and gender equity and knowledge of how to integrate gender issues into programme work.
- An understanding of the components of a humanitarian response.
- In particular we are looking for the following:
- Good inter-personal skills
- Know how to motivate
- Understanding (though not always "accepting") approach
- Energy and enthusiasm for the job even under harsh conditions
- Self awareness & sensitivity to needs of others.
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