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Kenya Protection Officer

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Position: Protection Officer

Organization: RefugePoint (formerly Mapendo International)

Location: Nairobi, Kenya

Reports to: Protection Program Manager

RefugePoint Mission Statement: RefugePoint works to fill the critical and unmet needs of people affected by war and conflict who have fallen through the net of humanitarian assistance. This commitment is expressed through targeting individuals, families and groups of people overlooked by existing aid programs. RefugePoint strives to alleviate human suffering, to protect life and health, and to raise awareness for these vulnerable people.

The Protection Officer position requires the highest degree of professionalism and ethical commitment. Protection officers are expected to carry out a wide variety of duties in a rapidly changing environment. Some of the core responsibilities and duties of the position are as follows:

  1. Work as part of a multi-cultural team to identify and assist refugees in the urban area of Nairobi. Conduct outreach activities working with refugees in various areas of the city.
  2. Manage individual caseload of protection clients and resettlement applicants. Ensure case work is concluded in a timely fashion.
  3. Maintain secure and accurate case files at all times. Ensure the highest standard in all case work.
  4. Adhere to code of conduct and professional ethical obligations.
  5. Conduct intake interviews and resettlement assessments according to standard operating procedures.
  6. Ensure timely response to communication and requests for information from applicants and other authorized parties.
  7. Work closely with managers to ensure smooth operation of the protection unit as a whole, including scheduling, field work, and follow up on assigned cases.
  8. Conduct best interest determinations as needed.
  9. Contribute to reporting, report writing, research and other activities as they arise, including training protection staff, hosting visitors, conducting internal or external training on various topics, conducting field missions, or other activities, as needed.
  10. Any other duties as assigned by the supervisor.

Required qualifications:

  1. Kenyan national;

  2. Degree in law or other advanced degree in a related field (forced migration studies, international relations or humanitarian assistance);

  3. At least two years professional experience working on refugee protection and resettlement either with an NGO or UNHCR;

  4. Exceptional English language skills, including spoken and written;

  5. Secondary relevant language skill (Kiswahili, French or Somali) is an advantage.

Please submit CV and cover letter as a single attachment to hr@refugepoint.org.

Application deadline: Wednesday, October 12, 2011.

Please note that only successful applicants will be contacted.

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