Header

Senior Director, People & Organizational Development Heineken

Heineken (www.heineken.com) is one of the world’s leading consumer and corporate brands for more than 130 years. It confronts directly the challenges in many of their markets to deliver organic profit growth, but also focuses on building the long term future of their brands and business.

One of their key focuses is driving the growth of their brands and improving their financial performance and ensuring that acquisitions, partnerships, and distribution strategies create value. In April of 2008,

the acquisition of Scottish & Newcastle was finalized. The focus is also on enabling employees to use their potential and building a true performance based culture. Heineken is one of the world’s greatest brewers and is committed to remaining strong and independent. With 60,000 employees

worldwide and headquartered in Amsterdam, Netherlands, Heineken has roughly

119 breweries in more than 65 countries.

Of Heineken's five regions, the Americas contributes $1.6B in revenue and 10.3M hectoliters (consolidated beer volume). The Heineken Americas regional office is based in New York City, New York with a shared service center in Panama City, Panama. The company distributes brews such as Heineken, Heineken Premium Light, Newcastle Brown Ale, Parbo, Panama and Kalik, along with other international, regional, local and specialty beers. The Americas has 5 controlled operations/breweries located in Panama, Bahamas, St. Lucia, Martinique and Suriname. The organization has key businesses in the USA, Canada, Puerto Rico, Panama, the Bahamas and partnerships in Chile, Argentina, Brazil and Costa Rica. Heineken Americas continuously strives to grow its business, strengthen its partnerships and recruit talent for the long term.

Position: Senior Director, People & Organization Development

Location: New York, NY

Position Summary:

The Senior Director, POD will be responsible for driving the development agenda across the Americas Region, including the embedding Cheers to Talent! in the organization, leading the annual Performance & Potential Calibration, Performance Management and Management Review processes and steering the culture and capability building needed for the Americas Region to reach its growth goals. The Associate will insure Americas’ adherence with the global Performance Management cycle and compliance with systems standards.

Place in the organization:

Reports directly to: SVP, Human Resources

Direct reports: N/A

Relations:

Internal

  • Americas & Other Regional HR Staff
  • Operating Company HR Directors
  • Americas Leadership Team
  • Operating Company POD Managers
  • Global HR, especially Global POD

External

  • Vendors, AIESEC, Executive Coaches, Universities and Executive Education Centers, etc

Responsibilities:

  • Understand operating company capability needs and facilitate cross boarder solution creation on common challenges and gaps;
  • Drive “Challenger” Culture into operating companies, through the line and into customer and consumer facing positions;
  • Facilitate and manage leader and employee training programs, organizational processes and 1:1 coaching in support of the components of the Performance Management Process: Objectives Setting, Development Planning, Mid-Year Progress Checks, Management Review, and year-end Performance Evaluation;
  • Assess and evalute current performance management systems and processes. Work with Senior Leaders to design and implement necessary changes in line with organizational initiatives and strategies;
  • Lead and/or partner with Global POD, Opco HR or other subject matter experts to develop learning initiatives or specific programs such as the Americas Summer Leadership Symposium;
  • Partner with Opco HR generalists to develop and communicate annual Performance Management calendar attending to specific timelines and effectively manage succession planning initiatives for employees and leadership;
  • Help to manage and facilitate career/individual development planning initiatives. Direct succession planning by owning the ARC quarterly meetings and action plans;
  • In partnership with Heineken Global HR (Amsterdam) help to identify and develop a talent succession strategy and/or process that can be effectively communicated and implemented throughout the entire organization;
  • In partnership with Latin American Operating Companies, build a Latin America succession plan and talent pipeline;
  • Identify and work directly with internal and external subject matter experts; identify resources that are high quality and suitable for the culture of learning in the company;
  • Manage the communication and coordination of other significant group or individual training events such as external programs brought on-site, department specific programs, etc;
  • Responsible for the quality of data in career planning systems for global target group across the Americas Region;
  • Implement core interview and assessment process across the Americas Region.

Desired Skills & Experience

Profile:

Education: Undergraduate degree

Experience: Minimum of 8 yrs of broad Talent Management and Talent Development experience within a complex cross-boarder environment. Proven expertise with project management; must be detail oriented.

Know-How: Proven experience leading focused initiatives in a way that is highly collaborative and interactive. The ideal candidate will possess good judgment and the maturity to handle confidential information

Languages: English & Spanish necessary

Travel requirements: Up to 35%

Core Competencies:

Visioning

Innovating

Integrating diverse perspectives

Mobilizing the organization

Ensuring dialogue

Managing yourself

Coaching people

Creating successful teams

Decision-making

Achieving results

Enhancing professionalism

Creating consumer/customer value

Company Description



Heineken (www.heineken.com) is one of the world’s leading consumer and corporate brands for more than 130 years. It confronts directly the challenges in many of their markets to deliver organic profit growth, but also focuses on building the long term future of their brands and business.

One of their key focuses is driving the growth of their brands and improving their financial performance and ensuring that acquisitions, partnerships, and distribution strategies create value. In April of 2008,

the acquisition of Scottish & Newcastle was finalized. The focus is also on enabling employees to use their potential and building a true performance based culture. Heineken is one of the world’s greatest brewers and is committed to remaining strong and independent. With 60,000 employees

worldwide and headquartered in Amsterdam, Netherlands, Heineken has roughly

119 breweries in more than 65 countries.

Of Heineken's five regions, the Americas contributes $1.6B in revenue and 10.3M hectoliters (consolidated beer volume). The Heineken Americas regional office is based in New York City, New York with a shared service center in Panama City, Panama. The company distributes brews such as Heineken, Heineken Premium Light, Newcastle Brown Ale, Parbo, Panama and Kalik, along with other international, regional, local and specialty beers. The Americas has 5 controlled operations/breweries located in Panama, Bahamas, St. Lucia, Martinique and Suriname. The organization has key businesses in the USA, Canada, Puerto Rico, Panama, the Bahamas and partnerships in Chile, Argentina, Brazil and Costa Rica. Heineken Americas continuously strives to grow its business, strengthen its partnerships and recruit talent for the long term.

Additional Information

Posted:
March 4, 2012
Type:
Full-time
Experience:
Mid-Senior level
Functions:
Human Resources, Project Management
Industries:
Consumer Goods
Job ID:
2654381