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Internal Communications Officer, New Headquarters Transition

LOCATION: NATO Headquarters, Brussels, Belgium
DIVISION HEADQUARTERS PROJECT OFFICE
The construction of the new NATO Headquarters (HQ) on a site adjacent to the current headquarters in Evere, Belgium is currently underway and will result in a working environment which is more modern and significantly different from that of the current NATO HQ. Issues must be identified and measures put in place to ensure that all aspects of the current HQ operation and capability make the transition into the new HQ environment. The relocation to the new HQ and the start of operations in the new building must occur without any break in business continuity and in a manner that makes full use of the considerable investment being made in the new HQ. Communications with a diverse audience of multiple stakeholders are a critical element in the success of the transition to the new HQ.
QUALIFICATIONS AND EXPERIENCE
ESSENTIAL

The incumbent must:
  • hold a university degree in journalism, public relations, marketing, business administration or another relevant discipline;
  • have at least 3 years’ experience in communications or public relations with focus on internal communications or communications with diverse stakeholder communities;
  • be able to demonstrate experience in the development and implementation of communications plans and campaigns with a focus on internal communications during organizational restructuring/relocation or mergers/acquisitions in private or public;
  • be able to demonstrate experience in the project management of internal communications projects and activities in the private, public, or military sectors;
  • have experience working as member of a project team in different roles;
  • be able to demonstrate advanced writing skills;
  • possess the following minimum levels of NATO’s official languages (English/French): V (“Advanced”) in one; and II (“Elementary”) in the other;
  • be able to communicate in a compelling manner to influence and shape opinions of a diverse, multicultural stakeholder base;
  • be flexible and adaptable, prepared to work irregular hours under extreme pressure and be open to changing circumstances as the transition process evolves over time.
DESIRABLE
The following would be considered an advantage:
  • experience with a major relocation/restructuring of a company headquarters or public organisation;
  • experience with social media tools, desktop publishing tools, web development tools and Microsoft Sharepoint;
  • knowledge or certification in an industry defined project management methodology such as Prince2 and/or Managing Successful Programmes (MSP);
  • experience in working in an International Organisation;
  • knowledge of NATO HQ’s structures and procedures;
  • Knowledge of an additional language of NATO member countries.
COMPETENCIES
The incumbent must demonstrate:
  • Achievement
  • Analytical Thinking
  • Clarity and Accuracy
  • Conceptual Thinking
  • Customer Service Orientation
  • Empathy
  • Impact and Influence
  • Initiative;
  • Teamwork

For more information and to apply, please click here