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Program Manager (Gaziantep)

PROGRAM BACKGROUND Based in Gaziantep the program manager will provide general managerial oversight to the program assisting urban based Syrian refugees in Turkey’s southern region. The program focuses on health, mental health, psychosocial assistance, educational activities provided through multi-service centres (MSCs) targeting refugees. The primary function of the Program Manager includes oversight of the implementation of program activities inclusive of; supervision of staff, technical guidance to the program, day to day administration of overall program activity, internal and external coordination, and representation duties. Program Manager will also bridge programmatic coordination with the International Medical Corps’ other operations in the south of Turkey.
ESSENTIAL RESPONSIBILITIES
Program Management - Work closely with the head office in Ankara, country and field teams to determine the operational needs of this program -Oversee all aspects of program implementation, scale up and phase-down, in coordination with all other departments (including drafting and negotiating MoUs with partners, setting up and managing the program/operational systems, working with the relevant other staff on human resources and finance issues, and ensuring support for the ongoing M&E and program development cycle) in accordance with the donor-approved grant agreement) - Maintain close, monthly communication and positive working relations at all times with the local implementing partner, donor representatives, and local authorities; - Liaise closely with other local and international NGO staff to ensure proper coordination and effective capacity building in key areas of program, including mental health - Work with field teams and logistics to procure program supplies within program budgets and according to agreed-upon work plans/timelines to ensure proper implementation and to spend program resources in a timely and well-planned manner while ensuring donor regulations; - Work with the logistics team to oversee the design/procurement and technical quality of key program inputs including but not limited to NFI kits, and IMC’s own visibility/ branding items. - Implement and maintain prescribed reporting systems to monitor and evaluate the objectives, indicators and outcomes of the emergency-related country programs; - Compile and/or write quarterly reports, ensuring statistics are correct and reports are drafted on time according to internal review process and donor submission deadlines; - Contribute to production of follow-on proposals or other program documentation for new projects; - Regularly update country office senior management and HQ on progression of the program as per internal protocols; and
Representation - Attend and participate in coordination meetings at the national and regional levels that are relevant to IMC’s programs in Turkey; - Represent the organization at UN coordination meetings, task force meetings, assessment missions, coordination meetings, and partnership meetings on a regular basis; - Plan and communicate program activities effectively and precisely with all stakeholders to safeguard the reputation and long-term strategy of the organization at all times; and - Contribute to the creation of a positive image and long-term credibility of the organization, notably through the high technical quality of the program and consistent application of the organization’s Code of Conduct, international standards for disaster response, internationally recognized humanitarian principles, and international law with regard to internal and external actors in conflict settings.
Human Resources Management - Supervise relevant program staff to ensure smooth and effective operations and their professional development as appropriate; - Assist in the selection and training of qualified program staff and recommend promotions, disciplinary action and termination of staff in consultation with the Country Director, Finance/Admin Director; - Ensure compliance with all local labor laws including working hours; - Maintain open lines of communications with all field and country office staff; and - Apply IMC policies in a fair and consistent manner, documenting decisions properly and ensuring a positive sense of teamwork and shared responsibility among all program staff.
Training/Capacity Building - Determine training needs for subordinate staff, local implementing partner, and program beneficiaries in accordance with the goal and objectives of the grant(s); - Train and/or facilitate training for national staff to increase their responsibilities in order to build capacity and ensure viability and success of IMC’s humanitarian operations in country; - Work with program staff, external consultants, and headquarters to implement capacity building component of all programs, with particular attention to documenting the impact and outcomes of program activities through standard M&E and reporting mechanisms as well as additional opportunities such as human interest stories, annual program reports, etc.; - Advocate and plan for professional development for all subordinate staff as needed.
Working Relationships - Maintain frequent and pro-active communication with Ankara based IMC Turkey Program Director and Country Director, donor representative(s), and government representative(s) to report on implementation of program activities and objectives, operational needs or constraints, program successes, and any seen or unforeseen challenges that are encountered during program implementation;
Safety and Security - Model good practice in safety and security at all times, complying with all IMC internal security policies regarding movement restrictions, obtaining necessary authorization before beginning any domestic or international travel, and following personal security best practices; - Ensure application and compliance of security protocols and policies by all subordinate staff, document any security incidents experienced during program implementation, and disseminate security warnings or announcements to program field teams as appropriate; Qualifications: Qualifications: • Graduate degree from an accredited university with a specialty in international development, psychology, or a related discipline such as social work. • At least 5 years of experience in progressively higher levels of management for a humanitarian NGO, at least two years of which has been in a field setting within a focus on running Health focused programs. • Experience in program design and evaluation within the international development field. • Previous training and professional familiarity with international humanitarian principles relevant to non-governmental organizations involved in disaster response, USAID guidelines, Sphere standards, best practices in the disaster preparedness and response fields, and the mandates of relevant donors and UN entities. - Ability to cope with stressful situations and frustrations - Ability to relate to and motivate local staff effectively
How to apply: