Commercial Services Leader (Pharmaceuticals) - Mauritius

Reference: ED693
Salary: Negotiable expat package
Start:

Our client is a world-renowned pharmaceutical company.

Purpose: This position involves leading demand management, order-to-cash, customer service, transition of Pharmaceutical products to distributors around the world, and managing a team to do the same. The position requires sound business acumen, project management and experience in Demand, Supply and Finance

Specific Outcomes / Accountability:

• Manage & develop Commercial Services team in Mauritius supporting distributors in nearly 100 countries

• Own & lead all demand management activities including demand forecasting & order process, sales & operations activities, tender management, inventory management, and coordinating supply contingency options to ensure continuity of supply

• Own & lead order-to-cash, customer service operations, accounts receivables, credit control, trade debtors, intercompany reconciliation, collections, aging, invoicing, related internal controls, & be involved in pertinent contractual negotiations & implementation

• Coordinate & lead cross-functional & cross-affiliates improvement activities & projects relating to the demand management model, supply/demand initiatives, and related commercial projects

• Lead transformation projects to integrate products into portfolio

• Ensure proper management of customer relationships, internally & externally

• Part of Leadership team to maintain, enrich, and set future state for a world class working environment & culture of Aspen

Qualifications & Experience:

• 10 years minimum experience in Demand Planning

• Experience in Order-to-Cash/Receivables, Supply Chain, and/or Finance

• 5 years minimum experience managing a team of people & leading projects or cross-functional activities

• Experience in Pharmaceutical industry required

• Leadership & project management skills to be able to coordinate complex cross-stream projects

• Excellent communication – fluency in English, interpersonal and teamwork skills

• Ability to work under pressure and to meet tight deadlines

• Ability to work in a fast paced international environment

• Microsoft Excel proficiency

Key Attributes & Competencies:

• Leadership

• Effective organization skills & ability to prioritize

• Initiative & Self Starter

• Accountability & ownership

• Analytical & Attention to detail

• Process-oriented with the ability to create and improve processes

• Problem solving skills

• Assertive

• Independent and team player

The company offers a competitive package commensurate with experience. The Mauritian tax rate is 15%. Benefits include relocation, air tickets, 100% medical aid and a performance bonus.