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IT Apprentice - Software engineer

Ref
UKLHW3357
Region
UK - Heathrow
Location
UK - London - Waterside, London - Heathrow - Waterside
Category
IT, Technical & Specialist

Looking for an IT Apprenticeship? 
 
If you have GCSEs and are working to achieve A Levels or a National BTEC then the British Airways IT apprenticeship could be the perfect way to learn the key skills and experience you need to become a top IT professional.

Job Description

Closing Date: 11th March 2014 
 
An exciting and challenging opportunity to join the Information Technology Department at British Airways. The role will develop your understanding of the programming, testing, analysis and design to help deliver real IT projects that benefit the airline.
 
At British Airways, the IT department is responsible for creating the airline's IT strategy and delivering the supporting IT products and services. Our objectives are to deliver a secure, robust and reliable worldwide IT operation 24x7 at a reducing cost, to deliver IT projects to time, budget and specification, with year-on-year productivity improvements, and to simplify BA's processes by delivering efficient IT solutions hand-in-hand with business changes.
 
Strong team-working, communication, prioritisation, and computer skills are essential. You will also need to have lots of energy and enthusiasm with a capability of learning new skills quickly.
 
The IT Software Engineer Apprenticeship Programme is undertaken in conjunction with a local training provider who will be providing the academic support and validation of the Programme, which will allow successful applicants to gain a BTEC Level 4 Higher Apprenticeship for IT, Software, Web & Telecom Professionals

Principal Accountabilities

  • Successful completion of BTEC Level 4 Higher Apprenticeship for IT, Software, Web & Telecom Professionals During the role there will be a requirement for an involvement in specific tasks and projects to assist in both the completion of the diploma but also to support the business
  • Specific coaching will be provided throughout the programme to ensure both understanding and competence
  • Creates and amends simple programs from supplied specifications using agreed standards and tools, to achieve a well-engineered result
  • Implements simple amendments to programs from supplied specifications using agreed standards and tools, to achieve a well-engineered result
  • Plans, designs and conducts tests of software; corrects errors and re-tests to achieve an error-free result
  • Provides support to customers on a day-to-day basis, communicating incident resolution
  • Analyses business problems using structured methods, highlighting issues such as insufficient or ambiguous information, and identifying opportunities for improvement
  • Under guidance, may produce appropriate scoping or design deliverables, or may execute system testing tasks, or may audit implemented solutions to ensure that planned benefits are realised

The Individual

Essential Capabilities
  • 5 GCSE’s at grade A* to C (or equivalent) including English and Maths
  • 3 A Level passes (or equivalent)
  • Aged 18 or over
  • Genuine and considered desire to launch a career in IT at British Airways
Skills
  • Professional and presentable
  • Organised and able to manage your own time
  • Able to prioritise tasks to meet deadlines
  • Display energy and enthusiasm with a positive outlook
  • Capable of learning new skills
  • Able to develop relationships with team colleagues
  • Confident decision maker
  • Comply with legislation and British Airways policies and procedures
  • Demonstrate excellent customer service
  • Good oral and written communication
  • Good logical reasoning skills
  • Relish solving problems
  • Self-motivation
  • Good analytical capability

Application Process

All applicants are required to submit their CV and answer the following questions. Please prepare your answers in advance, maximum 250 words each.
  • What is it that attracts you to the IT Apprenticeship scheme at British Airways? Please describe what you think you will enjoy most and what skills you can bring to the scheme.
  • The IT Apprenticeship scheme will require you to study around your working hours. In no more that 250 words, describe a time when you have had a high workload with more than one deadline. Please include the following in your answer:
    • What was the situation?
    • How did you organise your workload?
    • What challenges did you face?
    • What was the outcome?
Please Note: Our apprentice training programmes are aimed at pre-university level applications, where funding is prioritised towards people in the 16-23 year age bracket. 
 
If you have or are currently studying for an undergraduate or masters degree (or equivalent) we have several graduate programmes, which you may wish to consider applying for as an alternative.