IT Manager
International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs.
Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through
health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.
JOB SUMMARY
Hires, trains, and manages the information technology team. Is responsible for budgeting all computer related items for International Medical Corps needs in both Headquarters and field sites. Also responsible for all computer hardware, software and infrastructure.
ESSENTIAL RESPONSIBILITIES
• Manage the procurement, deployment, monitoring, maintenance, upgrade, support, backup, and recovery of all IT systems, in all locations, including servers, PCs, operating systems, hardware, software, peripherals, and telecommunications;
• Manage, support and develop the security, reliability and integrity of all systems and business applications in all locations;
• Oversee the provision of end user technical support including management of support staff, problem resolution process and communication with a focus on pro-active problem resolution;
• Use resources effectively and efficiently, and coordinate multiple activities and resources, both internal and external, at once to accomplish goals;
• Develop operational and strategic IT plans, including fostering innovation, planning projects and managing the allocation of in-house IT resources;
• Identify and drive the implementation of best practices where appropriate;
• Keep current with the latest technologies to identify opportunities, recommend strategies, and effectively leverage appropriate technology solutions that support future organizational needs;
• Balance the introduction of new ideas, approaches, and strategies with the practical requirements of the organization;
• Manage financial aspects of the IT department, including purchasing, budgeting and budget review;
• Develop and implement all IT policies and procedures, including those for infrastructure design, security, disaster recovery, standards, purchasing and support services;
• Oversee IT projects including managing scope, resources, costs, timelines, quality and risk;
• Negotiate and administer vendor, consultant contracts, service, and maintenance agreements for all locations; Facilitate proactive, open communication between IT, management and end users at all locations; Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation and disciplinary actions; System Security and Integrity: Manage and maintain system integrity. Develop plans for system access, monitoring and control. Complete regular off-site system backups. Develop and monitor disaster recovery plans. Maintain system documentation. Maintain system software and licenses;
• Provide mentoring and technical leadership to the IT staff;
• Maintain existing software which may require 24 hour/day, 7day/week coverage;
• Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the organizations Code of Conduct, ethics, values and stand-point with regard to internal and external actors
• Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps
• Perform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive.
• Up to 30% travel required
• Supervisory Responsibility: Will oversee IT Department staff. Skills & Requirements: REQUIREMENTS:
• Expert knowledge of computer programming applications and terminology.
• Knowledge of current information concerning programming, operating systems, and hardware functions and capabilities;
• Ability to prepare written documentation of procedures and technical matters.
• Outstanding organizational skills;
• Ability to exercise sound judgment and made decisions independently.
• Ability to handle multiple tasks and many administrative details in a fast paced and constantly changing environment;
• Extremely flexible, and have the ability to cope with stressful situations and frustrations;
• Creativity and the ability to work with limited resources.
• Excellent decision making skills;
• Must work independently under difficult conditions;
• Experience managing vendors, consultants and budgets.
• Bachelor’s degree in Computer Science, Information Systems Management, Business or Engineering;
• Certifications: MCSE, CCNP or CCDP, CISSP or equivalent. Other Relevant Information (if applicable): LANGUAGES
• Ability to speak and write English; Spanish/French speaking preferred.
CONDITIONS
• On-call and after-hours will apply.
health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.
JOB SUMMARY
Hires, trains, and manages the information technology team. Is responsible for budgeting all computer related items for International Medical Corps needs in both Headquarters and field sites. Also responsible for all computer hardware, software and infrastructure.
ESSENTIAL RESPONSIBILITIES
• Manage the procurement, deployment, monitoring, maintenance, upgrade, support, backup, and recovery of all IT systems, in all locations, including servers, PCs, operating systems, hardware, software, peripherals, and telecommunications;
• Manage, support and develop the security, reliability and integrity of all systems and business applications in all locations;
• Oversee the provision of end user technical support including management of support staff, problem resolution process and communication with a focus on pro-active problem resolution;
• Use resources effectively and efficiently, and coordinate multiple activities and resources, both internal and external, at once to accomplish goals;
• Develop operational and strategic IT plans, including fostering innovation, planning projects and managing the allocation of in-house IT resources;
• Identify and drive the implementation of best practices where appropriate;
• Keep current with the latest technologies to identify opportunities, recommend strategies, and effectively leverage appropriate technology solutions that support future organizational needs;
• Balance the introduction of new ideas, approaches, and strategies with the practical requirements of the organization;
• Manage financial aspects of the IT department, including purchasing, budgeting and budget review;
• Develop and implement all IT policies and procedures, including those for infrastructure design, security, disaster recovery, standards, purchasing and support services;
• Oversee IT projects including managing scope, resources, costs, timelines, quality and risk;
• Negotiate and administer vendor, consultant contracts, service, and maintenance agreements for all locations; Facilitate proactive, open communication between IT, management and end users at all locations; Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation and disciplinary actions; System Security and Integrity: Manage and maintain system integrity. Develop plans for system access, monitoring and control. Complete regular off-site system backups. Develop and monitor disaster recovery plans. Maintain system documentation. Maintain system software and licenses;
• Provide mentoring and technical leadership to the IT staff;
• Maintain existing software which may require 24 hour/day, 7day/week coverage;
• Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the organizations Code of Conduct, ethics, values and stand-point with regard to internal and external actors
• Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps
• Perform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive.
• Up to 30% travel required
• Supervisory Responsibility: Will oversee IT Department staff. Skills & Requirements: REQUIREMENTS:
• Expert knowledge of computer programming applications and terminology.
• Knowledge of current information concerning programming, operating systems, and hardware functions and capabilities;
• Ability to prepare written documentation of procedures and technical matters.
• Outstanding organizational skills;
• Ability to exercise sound judgment and made decisions independently.
• Ability to handle multiple tasks and many administrative details in a fast paced and constantly changing environment;
• Extremely flexible, and have the ability to cope with stressful situations and frustrations;
• Creativity and the ability to work with limited resources.
• Excellent decision making skills;
• Must work independently under difficult conditions;
• Experience managing vendors, consultants and budgets.
• Bachelor’s degree in Computer Science, Information Systems Management, Business or Engineering;
• Certifications: MCSE, CCNP or CCDP, CISSP or equivalent. Other Relevant Information (if applicable): LANGUAGES
• Ability to speak and write English; Spanish/French speaking preferred.
CONDITIONS
• On-call and after-hours will apply.
How to apply:
To officially begin the application process, qualified candidates please go to our career pagehttp://careers.internationalmedicalcorps.org/careers.aspx , noting where you noticed the position you are applying for and complete the online employment application form.
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