Responsibilities |
Your responsibilities shall include but
- Controls as directed, flight-handling activities such as flight editing, check-in, transfers, boarding etc, in order to ensure a high service standard
- Acts as point of liaison for 3rd party check-in staff, monitoring third party activities to ensure that services are delivered in accordance with Etihad Airways values and requirements
- Plays an active role during delays and disruption whilst ensuring that our guests are cared for in the most appropriate manner
- Provides meet and greet, escort and queue combing duties as required
- Takes an active role in emergency response and business continuity activations and exercises
- Ensures that opportunities to optimize excess baggage revenues are identified and delivered
- Meets and greets guests, paying special attention to those with special needs
- Other ad hoc duties as detailed by the business as and when required
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