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Administration Support Officer

AngloGold Ashanti Limited (AGA) is the world's third largest gold producer with 23 operations in 11 countries on four continents and a highly successful exploration program.  AGA employs over 62,000 people globally.  In Australia, AGA operates the Sunrise Dam Gold Mine in WA and is developing the Tropicana Gold Mine, also in WA, in which it has a 70% interest and is manager.  Independence Group holds the remaining 30%.  Tropicana, which represents the most significant Australian gold discovery for the last decade, and first gold production was achieved in September 2013 ahead of schedule.
We are now seeking an Administration Support Officer to join the IT Department in the Perth Corporate office.
Accountable to the Service Desk Coordinator this role is an Administrative role responsible for providing support to the IT team, freeing them to focus on more technical issues.
The main tasks of the role include but are not limited to:
  • Answer phones, take messages and direct calls for the IT Department
  • Organise site travel to remote mine sites for IT staff (via in-house flight coordinators)
  • Assist with new user creation, password resets, mobile phone requests & minor hardware requests (new mouse, keyboard, charger)
  • Allocate service desk requests to sites or departments where necessary
  • Provide purchasing support, entering and tracking purchase requisitions, invoice management, goods receipting, stocktaking and replenishment
  • Vendor account keeping i.e. mobile phone plans and billing
  • Security card management
  • Active directory housekeeping
  • Any other administrative tasks to support technical staff
The ideal candidate will possess:
  • Previous experience in a department administration role with exposure to basic technical issues
  • Experience with supply chain and procurement processes. SAP experience highly regarded.
  • A good phone manner and customer service attitude
  • Excellent communication skills and the ability to interact with people in all areas of the business
  • The ability to multitask with excellent attention to detail
  • Familiarity with technology, and a willingness to learn more
  • Strong MS office skills
  • Eligibility to work permanently in Australia
This role is purely administrative support and does not require technical professional skills.
The role requires occasional 1-2 days visits to remote mine sites.
If you are not a current AngloGold Ashanti employee please apply online by clicking here
Recruitment Agency referrals will not be accepted for this role
Please note – only candidates who are successfully shortlisted will be contacted
Administration Support Officer