Cargo Graduate Programme, Heathrow 2014

Ref

UKLHR2018

Region

UK - Heathrow

Location

London - Heathrow

Category

Graduate Opportunities

Job Description

Cargo Graduate Programme, Heathrow

Closing Date for applications: 16th March 2014

 

Competitive salary and attractive benefits package

 

Assessments: Assessments will take place across the end of January and throughout February 2014.

 

 

Graduates on the Cargo programme with British Airways will be part of IAG Cargo, the single cargo business for British Airways, Iberia and Vueling. IAG Cargo is made up of employees in more than 40 countries around the world from British Airways, Iberia and IAG Cargo Limited; all subsidiaries of International Airlines Group (IAG). IAG Cargo’s head office is in Heathrow and it has key hubs in both London and Madrid. IAG Cargo was formed following the establishment of IAG as the parent company of British Airways and Iberia in 2011.

 

As a result of the merger IAG Cargo is the seventh largest air cargo carrier in the world serving 120 cargo destinations. The business is making significant investment in infrastucture, technology and its people to deliver a better customer experience to position IAGC as a market leading business. This is an exciting transformation IAG Cargo, and graduates who join this programme will have the opportunity to be part of and contribute to the change.

 

IAGC offers a unique variety of opportunities within many business areas, covering revenue management, IT, infrastructure, commercial, customer experience, operational and people management roles.

The Individual

Capabilities (Skills & Behaviours)

• Impact & Influence
• Is able to express themselves effectively with stakeholders, customers and colleagues at all levels
• Is able to influence and persuade using well thought through positions
• Able to use a broad range of influence strategies to secure buy in
• Recognises the agendas of others and tailors own response to increase leverage
• Actively contributes to discussions
• Builds effective working relationships and makes some use of networks
• Thinking Agility
  • Able to think conceptually and over the longer term
  • Able to effectively prioritise tasks and manage time
  • Able to evaluate and solve moderately complex problems
  • Thinks through plans and interventions to avoid surprises
  • Is comfortable in ambiguous situations
  • Recognises the need for urgency/pace, when required
  • Recognises effective project management skills
• Customer Focus
  • Is passionate and understands about customers and delivering a premium service
  • Invests time to understand customer requirements
  • Encourages others to give good service
  • Recognises the customers stand point
  • Fosters continuous service improvement
  • Can demonstrate some innovative aspects to the service they have provided
  • Has built good relationships with customers/stakeholders
  • Business Mastery
  • Displays understanding of business performance and can identify trends and issues
  • Can name competitors and define their competitive position in comparison to the business
  • Is able to define the key performance drivers of the business
  • Is able to articulate the challenges facing the business and industry
• Motivation
  • Clearly demonstrates motivation for the programme and a career with British Airways World Cargo
  • Able to handle setbacks and adversity from a range of sources and optimise performance
  • Can articulate the value they can add to business and customer
• Leadership
• Inspires and engages teams by creating and communicating a compelling vision
• Communicates key messages in a confident and credible way
• Takes ownership for delivery and makes clear who is accountable for what
• Self aware and leads by example
• Recognises, celebrates and rewards high performance – and manages underperformance
• Encourages continuous improvement, innovation and development of their team
• Monitors own performance and seeks feedback

Key Role Requirements

• Must hold, or be predicted, a 2:1 degree (or equivalent) with a logistics focus (preferred)
• Willing to work in different locations and business functions, you may be required to work some unsocial hours and shift work
• Must have the right to live and work full-time in the UK indefinitely without sponsorship from British Airways
• Must be able to pass a Criminal Record Check

Application Process

To apply, you will need to successfully complete a series of online questions. These questions form part of the selection process and your responses will be assessed. This includes the following questions (please note the system has a time-out security setting so we advise you prepare these offline before submitting). 

1) What is it that attracts you to the cargo graduate programme at British Airways? Please describe what you think you will enjoy most and why you would be an excellent fit for this programme. (Max 250 words)

 

2) Describe how you typically influence others. Please give a specific example of when you have influenced in this way. (Max 250 words)

 

If successful at the application stage you will then be invited to take part in further assessments, the details of which will be provided to you. The face to face assessments will be held at Waterside, our head office near Heathrow.

 

Once assessments have been completed, we will make offers subject to references, confirmation of qualifications and medical requirements, we anticipate that the programme will start in September 2014.

 

We encourage you to submit your application at the earliest opportunity to avoid any disappointment.

 

Please Note:- email servers may misinterpret emails from corporate addresses as junk mail or SPAM, so you may need to add the address BARecruitment@jobsba.co.uk, to your list of contacts in order to ensure that you receive emails.

 

Please DO NOT respond or send any queries to this email address, as it is not manned. 

Please note we do not permit applications for more than one graduate programme. Please only apply for your first choice.

Apply now