Product Manager, Registry Services, Istanbul, Turkey

Tracking Code 213607-025

Job Description

The Internet Corporation for Assigned Names and Numbers (ICANN) has an immediate job opening for a Product Manager at its office in Istanbul, Turkey. This is a great opportunity and a role that blends project management along with hands-on process implementation activities. This is a new full time position reporting to the gTLD Registry Department Director.

The role will support a range of projects and activities in the gTLD Services area. It involves participation in a number of cross-organizational projects in areas such as contract negotiations and compliance, operations, legal policy definitions and implementation and internationalized domain names (IDNs), with a strong focus on multi-stakeholder collaboration. This is an exciting opportunity to join a highly professional and dedicated team and to be involved at the forefront of the new gTLD deployments.

• Be a contributing member of a highly talented team of global Registry Services professionals based in various locations around the globe, with a particular focus on Europe, Middle East, and Africa regions.
• Manage the life cycle of services provided by the gTLD Registry Services department.
• Assist in definition, and oversee the development of services from planning to execution, delivery and maintenance.
• Interface with technical, operational, legal and other cross-functional teams to refine existing services.
• Create and provide regular metrics to manage, measure, and report progress to key stakeholders, management, and staff.
• Achieve functional consistency and accuracy through documented functional processes and procedures.
• Be an exceptional team player and comfortable in working in a highly diverse, multi-cultural environment.

ICANN is an unusual global organization. It is based on a multi-stakeholder concept that brings interested voices around the world into the bottom-up policy-making process for the Internet's domain name system. You can find more about us at

• http://www.icann.org.

There is no typical ICANN employee.

• Our staff has a wide range of backgrounds and working styles, with many working remotely, and we have offices in Europe, Australia and the United States. We are expanding and changing rapidly.

Required Skills

• • Be comfortable working in a fast paced, multi-cultural team environment.
  • Ability to adapt to new technologies, organizational and procedural changes and to work independently with minimal supervision on complex, non-routine issues.
  • Strong oral and written communication skills in English and Turkish languages with additional languages a plus.
  • Broad understanding of technical issues involving the Internet and DNS industry.
  • Prior international experience is a plus.
  • Detail-oriented and organized with the ability to multi-task.
  • Active listening skills in daily interactions with internal and external stakeholders around the globe.
  • Ability to travel at least 20% of the time, and as needed.

Required Experience

• • BA or BS degree, MS or MBA preferred. Advanced degree in engineering or systems is desirable.
  • 5+ years working in product/service management. Domain name industry experience is a plus.

ICANN is an Equal Employment Opportunity Employer and does not discriminate based on race, color, religion, national origin, ancestry, citizenship, marital status, veteran status, physical or mental disability, sex, sexual orientation,

• age or other protected characteristics and complies with all applicable laws and regulations.
• Salary commensurate with experience and qualifications.

All resumes should accompany a well written cover letter (first impressions are everything). Tell us why you are the best person for the job. Only those with comparable skills will be contacted. No phone calls or email please.

About ICANN: ICANN's mission is to ensure a stable, secure and unified global Internet. To reach another person on the Internet you have to type an address into your computer - a name or a number. That address has to be unique so computers know where to find each other. ICANN coordinates these unique identifiers across the world. Without that coordination we wouldn't have one global Internet. ICANN was formed in 1998. It is a not-for-profit public-benefit corporation with participants from all over the world dedicated to keeping the Internet secure, stable and interoperable. It promotes competition and develops policy on the Internet's unique identifiers. ICANN doesn't control content on the Internet. It cannot stop spam and it doesn't deal with access to the Internet. But through its coordination role of the Internet's naming system, it does have an important impact on the expansion and evolution of the Internet. For more information please visit:

• http://www.icann.org.