Investigate analyse and document business requirements, problems and opportunities - Capturing and documenting business needs in conjunction with internal and external stakeholders, ensuring traceability back to source
Seek effective business solutions through improvements in automated and non-automated components which provide tangible business benefits.
Assist business areas in identifying potential IT options exploiting use of new or existing technologies
Facilitates scoping and business priority-setting for change initiatives of low to medium size and complexity
Discovers and analyses requirements for fitness for purpose as well as adherence to business & organisational objectives, challenging positively as appropriate.
To facilitate creation of initial and full business case assessments for programme and projects in assigned business area ensuring that investment plan is sound and justified. Track benefits accrual and provide feedback to Business Sponsors on achievement of expected benefits
Define business and user requirements for proposed solution. Highlight areas of conflict, coordinate and manage business change.
Analyse and document business process models (as is and to be) using standarised modelling techniques and tools.
In partnership with the Project Manager(s) support preparation of test cases, test scripts and conduct testing as well as development and delivery of training to users.
Prepare high-level costing (one-time and on-going) by obtaining estimates and information from Etihad departments and external suppliers (RFIs)
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