Senior System Engineer - Chicago
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Job Description
The Senior Systems Engineer is responsible for designing, deploying and supporting the end-to-end infrastructure architecture for a specified Service a specific Nokia Service, service line, or group of services. The position will report to the Head of System Engineering
The Role
This role will primarily work with R&D, Architects and Project Managers in a virtual team and focus on designing, building and deploying high availability, robust, resilient and supportable solutions to support the Services. With a focus on the infrastructure and operational elements of designing and deploying a service, examples could include ensuring services are highly available, have sufficient infrastructure capacity in place and are fully resilient across multiple data centers.
Essential requirements include a proven track record of deploying and supporting consumer internet infrastructure technologies.
A major part of this role will be working very closely with key stakeholders who include R&D, and Infrastructure Services teams, as well as the Service Operations teams, in ensuring the technologies adhere to 99.9% or higher uptime
Key Responsibilities
* Work as part of a service specific engineering team to design, deploy and support 24x7x365 operations
* Work directly with and within the R&D and Program teams to collect the requirements and Designing, building and deploying high availability, robust, resilient and supportable solutions - focusing on the infrastructure and operational elements of designing and deploying a service
* Work as part of a virtual team of engineers responsible for defining and driving technology standards across the Cloud Computing, Operations and Delivery team
* Translating conceptual design to physical layout
* Meticulous attention to detail with an appreciation for the relationship between system reliability and company success
* Take new releases from inception to deployment, functioning as both a technical and project lead
* Work with R&D Team to build a set of Performance benchmarks, and test each new release of Data Core applications against these benchmarks.
* Utilize SDLC and application deployment best practices to design and implement a strategy for ensuring proactive application deployment
* Develop scripts/tools to ensure a streamlined/automated application deployment
* Develop and utilize performance and capacity management KPI's for proactive management of large distributed infrastructure environment.
* Use backup and recovery best practices to ensure critical systems are protected from data loss.
* Plan and implement structured validation and test processes to provide evidence that new or changed Services will support the requirements of customers
* Provide assurance that Releases are 'fit for use' (meets required specifications) and 'fit for purpose' (delivers required performance)
* Translates the Service design (including functional & non-functional requirements) into testing requirements and takes responsibility for testing activities
* Presents or makes recommendations on technical issues
* Consolidates system data to formulate reports for business managers
* Provides training to user community on systems support
Our culture is founded on openness, collaboration and honesty, with colleagues who are brilliant in their field, resilient, and above all, strive for the best. One team, where everyone makes a difference and everyone is heard. We care. Even in tough times. We are driven by a better tomorrow, not just by past success. We make great products and services for millions of people, positively improving their daily lives. We are on a path where simplicity and "thinking big" can lead to great things.
Job Description
The Senior Systems Engineer is responsible for designing, deploying and supporting the end-to-end infrastructure architecture for a specified Service a specific Nokia Service, service line, or group of services. The position will report to the Head of System Engineering
The Role
This role will primarily work with R&D, Architects and Project Managers in a virtual team and focus on designing, building and deploying high availability, robust, resilient and supportable solutions to support the Services. With a focus on the infrastructure and operational elements of designing and deploying a service, examples could include ensuring services are highly available, have sufficient infrastructure capacity in place and are fully resilient across multiple data centers.
Essential requirements include a proven track record of deploying and supporting consumer internet infrastructure technologies.
A major part of this role will be working very closely with key stakeholders who include R&D, and Infrastructure Services teams, as well as the Service Operations teams, in ensuring the technologies adhere to 99.9% or higher uptime
Key Responsibilities
* Work as part of a service specific engineering team to design, deploy and support 24x7x365 operations
* Work directly with and within the R&D and Program teams to collect the requirements and Designing, building and deploying high availability, robust, resilient and supportable solutions - focusing on the infrastructure and operational elements of designing and deploying a service
* Work as part of a virtual team of engineers responsible for defining and driving technology standards across the Cloud Computing, Operations and Delivery team
* Translating conceptual design to physical layout
* Meticulous attention to detail with an appreciation for the relationship between system reliability and company success
* Take new releases from inception to deployment, functioning as both a technical and project lead
* Work with R&D Team to build a set of Performance benchmarks, and test each new release of Data Core applications against these benchmarks.
* Utilize SDLC and application deployment best practices to design and implement a strategy for ensuring proactive application deployment
* Develop scripts/tools to ensure a streamlined/automated application deployment
* Develop and utilize performance and capacity management KPI's for proactive management of large distributed infrastructure environment.
* Use backup and recovery best practices to ensure critical systems are protected from data loss.
* Plan and implement structured validation and test processes to provide evidence that new or changed Services will support the requirements of customers
* Provide assurance that Releases are 'fit for use' (meets required specifications) and 'fit for purpose' (delivers required performance)
* Translates the Service design (including functional & non-functional requirements) into testing requirements and takes responsibility for testing activities
* Presents or makes recommendations on technical issues
* Consolidates system data to formulate reports for business managers
* Provides training to user community on systems support
Our culture is founded on openness, collaboration and honesty, with colleagues who are brilliant in their field, resilient, and above all, strive for the best. One team, where everyone makes a difference and everyone is heard. We care. Even in tough times. We are driven by a better tomorrow, not just by past success. We make great products and services for millions of people, positively improving their daily lives. We are on a path where simplicity and "thinking big" can lead to great things.
Qualifications
Qualifications
A successful candidate meets the following:
- Degree in Computing Science or equivalent
- 10+ years experience in relevant software or internet service industry with a service operational background supporting high availability 24x7x365 environments
- 5+ years as a Systems Administrator or Senior Systems Engineer
- Strong analytical and strategic skills
- Clear understanding of the lifecycle of software based services
- Excellent negotiation and communication skills
- Project management experience
- Ability to succeed in a highly matrixed, virtual and international culture where change and speed are part of daily work
- Experience in Internet technologies : horizontally scaled systems, high-throughput services
- Multi-Data Centre & Service Continuity Management.
- Operating Systems: Red Hat Linux, CentOS
- Application Servers and Open Source Components: Linux, JBoss. Apache Lucene, PHP, Data-Grid Technologies
- Storage Engineering: Network storage (NAS, SAN & Virtualized), Luster
- Database Admin : Oracle Coherence, MySQL, MSSQL (Other RDBMs technologies)
- Deployment Tools: CVS, Subversion, Clearcase and Puppet (at least one tool)
- Monitoring Tools: Nagios Professional, Ganglia, Cacti
- Security : Encryption; Network security; Network topology; Cellular Network Connectivity
- Protocols: HTTP, SSL/TLS, RTP&RTSP, TCP, UDP, IP inc. v6, DNS, NIS, and NFS. Samba, CIFS, SOAP and REST; Peer-to-Peer Networking, Edge Computing,
- Strong scripting skills e.g. Perl & Python
- Experience working in large load balanced environments including managed switch (from Cisco, Foundry, HP), firewalls and Load balancer (F5)
- Understand server virtualization technology such as VMware and kvm
- Experience with the implementation, and maintenance of kickstart server and yum update.
- Familiar with revision control systems (CVS, SVN); deployment tools (Puppet, cfengine)
- Experience with centralized log analysis tools e.g. syslog-ng
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