Mid-Market Key Account Manager


Brussels, Belgium

Join the most influential Forest Products research and consulting firm in the world. This sales position covers a global supplier territory. You will meet sales targets, maintain strong relationships, drive client satisfaction, and focus on selling RISI’s strategic services to new and existing customers. You will be rewarded for client retention and enrichment sales. Roughly 10% to 20% of your time will be spent on travel within your assigned territory.

Core Responsibilities

  • Grow sales revenues within assigned segments and region; maintain an appropriate incremental sales pipeline to achieve account enrichment goals;
  • Manage all aspects of account renewals and generate incremental revenues from existing client base;
  • Prospect new customers and contact existing customers to assist with renewing and upgrading their services and subscriptions;
  • Develop and maintain quality relationships with existing and new customers; utilize analytical skills to understand customers changing business and technology issues and needs;
  • Communicate professionally internally and support initiatives driven by business heads and VP of Sales.

Required Qualifications

  • Fluency in English and working French;
  • Proven telesales experience;
  • At least 2 years of proven sales success as an inside sales or account management role in a high volume environment;
  • Proven experience managing client relationships, achieving revenue goals, and managing personal sales strategies;
  • Effective organization and time management skills;
  • Excellent communications skills in person, on the phone and over email;
  • A results-oriented team player;
  • A bachelor’s degree or equivalent.

Desired Qualifications         

  • Market Research sales or experience selling a recurring contract [SAAS] is a plus;
  • SalesForce or similar CRM system experience.

About RISI

RISI is the leading information provider for the global forest products industry. Our clients - 95% of the world's leading forest products companies, as well as industry suppliers, financial institutions and consumer products companies - use our market data, forecasts and analysis to make better decisions that enable their organizations to grow.
With offices in Boston, Brussels, Atlanta, San Francisco, Beijing, Shanghai, Singapore and São Paulo, we have a truly international focus. We're small enough that you can see the impact of your work, but big enough to have a wealth of seasoned professionals to learn from – many of whom are recognized as leading authorities in their fields.

We're a great mix of stability and dynamism. Our oldest product has been published for more than 100 years. On the other hand, one of our keys to success is that we use information technology aggressively to fundamentally improve the value of our information to our customers. We're in growth mode. Thirty percent of our sales come from outside North America, and we're looking for that percentage to grow. We are looking for talented, dedicated people who can help us continue to build on our long-term success while remaining entrepreneurial and responsive to our customers.
To apply, please send resume with cover letter, including your salary requirements, to pjackson@risi.com. Due to the expected volume of resumes received for this position, only candidates of interest will be contacted. For more information about RISI, please visit our web site at www.risi.com.