Saturday, August 30, 2014

Licenced Aircraft Engineer - Aberdeen

UK - Regions
Aberdeen - UK

BA Engineering Line are looking for people who can demonstrate they are professional, skilled in both their work and workplace. You’ll need to have a EASA B1 AME Licence. It is preferable that this includes Airbus A320 series aircraft with V2500

Job Description

Closing Date: 18 September 2014

Job Purpose
The goal of Engineering is to be the preferred provider of competitive Aircraft Maintenance services to British Airways and its valued customers. The LAE grade is based on an EASA-66 Cat B licence which allows for full Maintenance Authorisation certification in accordance with BA Engineering Department Quality Procedures, for aircraft maintenance tasks personally performed by the individual or other engineering grades as appropriate.
Job Dimensions
Expenditure       Direct    N/A
Manpower         Direct    N/A           
                          Indirect   0

Principal Accountabilities

  • Certify to the fullest extent of their authorisations held including issuing a CRS in the Aircraft Maintenance Log Part 1 (Technical) or Aircraft Maintenance Log Part 2 (Cabin). Certify in accordance with the requirements of QSM 145.50 on workcards / worksheets as appropriate for inspection, repair, replacement, and modifications.
  • Technically guide and lead a team to perform tasks within scope of qualification
  • Will take every opportunity as necessary to extend knowledge and skills base with training and experience
  • Carry out computer and documentary transactions as required and make full use of modern technologies

The Individual

Essential Capabilities
  • Proactively demonstrates sound Safety Culture
  • Self-motivated
  • Good written & verbal communication skills
  • Capable of working without supervision and as part of, or leading a team
  • Sound technical decision making
  • Demonstrates good airmanship
  • Ability to plan & prioritise workload
  • Good PC skills
Essential Qualifications
  • Ability to hold airport restricted zone access
  • Hold an EASA 66 Cat B licence
  • Hold EASA 66 Cat B Type ratings
Successful Applicants must:
  • Complete and pass BA Engineering Procedures and Inspection Techniques (EPIT) training for an initial authorisation, and continuation training within each two-year period thereafter Attain type qualifications relevant to their work area
  • Experience working in an aircraft maintenance environment as appropriate to hold an EASA 66 Cat B Licence
  • Comprehensive knowledge of procedures and technical documentation Understanding of human Factors and Environmental legislative requirements.

Application Process

All applicants are required to submit their CV and answer the following questions. Please prepare your answers in advance:
  • Please tell us why you are attracted to this role and what skills and qualities you will bring ? Please give examples where appropriate ( Max 250 words)
  • As a professional engineer you directly contribute towards safety and operational performance. Describe a time when your actions have directly impacted performance. What was the situation, the actions you took and the outcome ? (Max 300 words)
  • Please tell us a decision you have made where safety was the key factor (Max 250 words)
Please note: Shift work patterns are applicable to this role. Please enquire for further information at the time of your assessment, if successful.

Customer service representative

UK - Heathrow
London - Heathrow
Customer Contact

A friendly face, a warm welcome, a helping hand and a listening ear - you’ll be all these things and more as a Customer Service Representative for British Airways. Join the team at Heathrow and you’ll be at the heart of world-class customer service.
Part-time, permanent contracts now available.
Training courses start in January 2015.
Please apply early as there are only a limited number of permanent positions available, after this contracts may go to a fixed term period instead. 

Job Description

Closing Date: 15 September 2014
It takes a special kind of person to be a Customer Service Representative for British Airways. We’ll expect you to bring a winning combination of personal qualities. Whether or not you have customer service experience - we’ll provide world-class training either way - you will certainly be a real ‘people person’. You enjoy interacting with all kinds of people and you’re committed to helping others. A clear and engaging communicator, you take care to listen, empathise and act on the individual needs of our customers. Crucially, while you’re organised, presentable and keen to do things properly, you’re also calm under pressure and able to respond to change. You’re comfortable being proactive, using your initiative to solve challenges and deliver great results for British Airways, your colleagues and customers.
Job Purpose
  • To host all our customers throughout the ground customer journey
  • To deliver a world-class customer experience on the ground, exceeding all our customers’ expectations
  • To ensure any problems are resolved efficiently and with minimal inconvenience
  • To build, strengthen and reinforce the relationship we have with all our customers, including Executive cardholders, those travelling in Premium cabins and other commercially important customers
  • To identify, exploit and maximise revenue opportunities and collect payment for ancillary revenue

Principal Accountabilities

  • To host our customers and to exercise flexibility to deliver a personalised service
  • Understand and act on the different requirements of British Airways’ customers to ensure that they are delighted with the service they receive
  • Build relationships with our customers, anticipating their requirements and proactively meeting them and exceeding expectations
  • To provide full service check-in
  • Assist customers to drop luggage including those customers who require full service check-in
  • Deliver exceptional service to our customers in the lounge, including hosting, resolving issues, exploiting ancillary revenue opportunities and taking payment
  • Accountable for ensuring punctual embarking & disembarking activities for departing and arriving aircraft (including presentation to HM Immigration)
  • Deal with difficult conversations tactfully and efficiently with offloaded, stand-by & other disrupted customers, helping to arrange hotel accommodation etc
  • Where necessary to escort unaccompanied minors and those customers requiring further assistance
  • Follow all customer security processes, (visas, passports, ESTA etc)
  • Commit to being multi-functional in all duties required to serve our customers and to exercise flexibility as operationally demanded
  • Work in a variety of areas around the airport both airside and landside to facilitate the end-to-end customer ground journey
  • To ensure compliance with all aspects of safety and security according to airport authority regulations
  • To build effective working relationships with colleagues

The Individual

  • Excellent customer focus
  • Understands what drives customer satisfaction and behaviour
  • Strong verbal and written communication skills Good computer and numeracy skills
  • Positive and team focussed attitude with the ability to challenge constructively
  • Able to follow procedures and understand the importance of safety and compliance within the aviation industry
  • Maintains a high standard of personal appearance; will comply with British Airways uniform standards at all times
  • Ability to embrace and utilise new forms of technology and processes i.e. mobile payment, iPad etc
  • Ideally to have experience in a customer facing role (preferable, not essential)
  • Able to deliver above and beyond for all our customers
  • Demonstrated resilience in the face of difficulty, disruption and able to think constructively to find appropriate solutions
  • Ability to adapt to changing environment and working practices
  • Experience working in a dynamic and challenging environment to tight timescales
  • IT literate
Essential Qualifications
  • GCSE Mathematics and English (or equivalent) at grade C or higher
  • This role requires you to pass a Criminal Record Check (CRC) in order to get an airside pass
Please note:
Working in an airport is a high security environment and we carry out stringent referencing and background checks on all our successful candidates. We will need complete, accurate work history covering the last 5 years, exact to the day.
Please be advised that if you are invited to assessment, you will need to show us a full, 10 year, British or EU passport, evidence of your National Insurance number and your GCSE/equivalent qualifications.  Further information will be contained in your invitation email.  Please read this carefully when you get it.
Working Pattern Detail
This role requires you to work 5 hour shifts on a variable roster. When you start you will be given a roster which will comprise of working blocks of between 4 and 7 days and off days of between 2 and 5 days. For example, one week you could be rostered to work 4 days on and 3 days off, another you could do 7 days on and 2 days off, another 5 days on and 4 days off, etc. This means you will not be working a fixed number of days in any week. You would be working your 5 hour shifts on each day. You cannot combine 2 shifts in one day. You will be paid for 21.8 hours per week plus shift pay as your working blocks are averaged out over a year. Your initial roster will state ‘working’ or ‘off’ only which you will get 2-6 months before the actual work dates and the exact times/shifts you will work will be notified to you 2-6 weeks before. There is a range of shifts you could be asked to work which can be anything from a 0400 start, with the latest end time being after midnight. There are many other shift start/end times but these are the earliest and the latest times. You will generally be able to swap shifts and days off with your colleagues who are on the same contract as yourself if you cannot work your allocated shifts/days. There is no guarantee of this however and you would be responsible for any swaps you agreed to.

Application Process

All applicants are required to submit their CV and answer the following 3 questions. Please prepare your answers in advance, maximum 250 words in total for each of the 3 questions.
1. What attracts you to the role of Customer Service Representative for British Airways? Please include:
  • What is it about dealing with customers that you think you will enjoy?
  • How do you think your personal and/or work experience will help you succeed in the role?
2. Please describe a time when you were unable to help someone as much as you would have liked to. Please include:
  • How did the situation make you feel?
  • How did the person react?
  • What was the outcome?
3. Please describe a time when you had to adapt to a significant change at work at short notice. Please include:
  • How did this change effect you?
The position is part-time for 21.8 hours. Each shift will last for 5 hours on a variable shift pattern.
Contracts will be on a permanent basis.

Additional Website Text

Part-time, permanent contracts now available. 
Training courses start in January 2015.
Please apply early as there are only a limited number of permanent positions available, after this contracts may go to a fixed term period instead.

Corporate PR executive

UK - Heathrow
UK - London - Waterside
Head Office Opportunities

Experienced communicator required to join British Airways' press team to promote the airline's people and achievements, and defend its reputation.

About the role

Closing Date: 14 September 2014
In this varied role you’ll be responsible for coming up with story ideas that promote British Airways as well as using your experience of working in a press office or newsroom to defend the airline’s reputation and limit negative publicity.
Reporting to the Head of News, you will ensure that stories you originate are picked up by local and national media, and that you monitor aviation issues to remain on top of industry developments.
You will use your sound news judgement to craft clear and concise statements and briefings for journalists and to provide advice and guidance.

About the day to day

  • Handling journalist enquiries, liaising with senior managers to gain information and advice in order to develop consumer-friendly and timely responses
  • Identifying influential media contacts and building relationships with journalists
  • Monitoring and collating media coverage for senior executives, and writing detailed briefs for colleagues
  • Developing story ideas to promote British Airways in the local and national media, and drafting accurate press materials and internal briefs
  • In conjunction with the Head of News, advising senior executives on press office strategy
  • Updating the British Airways online Media Centre

About you

  • You must be a proven communicator, with solid recent experience of working in a press office or newsroom environment and excellent written and verbal skills
  • We will expect you to demonstrate your ability to construct and deliver clear and concise statements
  • You will have a flair for developing relationships both among your colleagues and outside of your organisation
  • You will have the ability to work flexible hours and have experience of remaining calm while working under pressure and to tight deadlines, and producing accurate and well written work
  • You will be required to work on call, as part of a duty press office team

Application Process

All applicants are required to submit their CV and answer the following questions. Please prepare your answers in advance:
  • What do you believe are the top three challenges facing British Airways? (Max 250 words)
  • Please explain the skills and experience you have that equip you for this role (Max 250 words)
  • Please give an example of when you have had to work as part of a team to achieve a goal(Max 250 words)
Please note: You should be able to work flexibly, including shifts and weekends on a roster.

Cabin Crew - Gatwick Fleet

UK - Gatwick
London - Gatwick

Gatwick fleet is an integral part of the British Airways cabin crew team, delivering a premium customer experience on board.

Job Description

Closing Date: 04 September 2014
Gatwick Fleet is an integral part of the British Airways cabin crew team, focused on delivering a premium customer experience on board. The customer is at the heart of everything we do. We work as one team with colleagues from across the airline to ensure a consistently excellent hospitality experience at all stages of the customer journey. We offer our customers an experience that sets us apart from our competitors at Gatwick.
Our cabin crew have always been passionate about delivering outstanding customer service and Gatwick Fleet is proud to be part of a leading global premium airline. Our cabin crew are the experts who fly our customers with style.
As a Gatwick based cabin crew member, you will look after our customers flying on a wide variety of both long- and shorthaul routes, including Jersey, Barbados, Bermuda and the Maldives. Members of our team also look after customers on British Airways flagship service from London City to New York.
So, as we continue to build our future together as one team at Gatwick, there couldn’t be a more exciting time to join us.
Your Gatwick, Your Career
At Gatwick fleet, we will give you the training that you need to look after our customers across all our cabins from the very start.
Job Purpose
To confidently and professionally deliver world-class customer service onboard BA flights, with drive and enthusiasm to serve our customers with respect and integrity.
Job Dimensions
  • Customer Responsibility from 100 – 200+ (depending on aircraft type)
  • Premium Customer Responsibility between 5 – 75+ (depending on aircraft type)

Principal Accountabilities

  • Ensure operational safety, security and health and safety responsibilities are performed to the highest standard and are compliant with EASA, BA requirements and all other relevant legislation
  • Reporting to the Senior Cabin Crew Member on the day, to deliver World Class customer service, ensuring 100% of delivery of service style and service standards
  • Ensure compliance with all corporate policies and Customer Operations processes, procedures and relevant legislation, including Dignity at Work
  • 100% personal compliance with punctuality at all times Maintain uniform standards
  • Ability to work independently and in a team environment, proactively offering support to colleagues when needed
  • Ability to build effective working relationships with crew colleagues, service partners and to work as one team
  • Ability to work in an operational environment 365 days a year, 24 hrs a day, across a multiple number of time zones
  • Accountable for the delivery of crew objectives set by the business
Key Interfaces
  • Customers
  • Crew Team Manager
  • Cabin Managers
  • Pursers
  • Cabin Crew
  • Flight Crew
  • Customer Service Agents
  • Turnaround Co-ordinators (TRC)
  • Airport Managers/Agents
  • Gatwick Administration HUB
  • Gatwick Operations HUB
  • Heathrow Duty Operations Manager (DOMS)
  • Customer Experience and Customer Partnerships
*This is not an exhaustive list

Who Are You?

British Airways is a global premium airline and it is our people who make the difference with our customers. As a member of our cabin crew, you will meet people from all over the world and from a wide variety of backgrounds, all of whom have unique needs and expectations. Here are some of the standards we work to:
  • I think customer – I keep promises, look the part, do things properly, find solutions and treat everyone as an individual
  • I’m proud to give more - I strive to make BA successful by ensuring that what I do contributes to BA goals and I consistently demonstrate a high level of energy and the will to make a difference
  • I make it happen by always taking responsibility for what I’m accountable for by delivering consistently and learning from mistakes
  • Always thinks safety and customer
  • Able to remain calm and resilient under pressure and to diffuse challenging situations
  • Works effectively and supports colleagues
  • Confident team player able to communicate clearly
  • Effective and confident in prompt decision-making
  • Able to build relationships with colleagues, service partners and customers
  • Passionate about customers and service. Confident in dealing with premium customers
  • Demonstrates pride and knowledge of the BA Brand and understanding of the business objectives and issues
  • Champions Diversity and Inclusion
  • Maintain compliance at all times with SEP/Recency
  • Holder of a valid passport allowing unrestricted worldwide travel, and the unrestricted right to live and work in the UK
  • The eligibility to obtain a USA visa
  • Aged over 18 at time of application
  • Experience of front line face-to-face customer contact in a busy and challenging work environment
  • Demonstrate respect, attention and professionalism to customers
  • Fluent in English, both written and spoken
  • Educated to GCSE or equivalent standard in Maths and English
  • Willing and able to apply for a criminal record check
  • Able to provide the names and addresses of references covering 5 years continuous work and academic history
  • A high standard of physical fitness
  • To be a minimum of 5'2'' (1.575m) and a maximum of 6'1'' (1.854) in height, with weight in proportion, such that the ability to perform all job functions is not hindered
  • Able to successfully pass a comprehensive medical questionnaire
  • Live within 90 minutes travel time of Gatwick Airport
  • Prepared to conform to all British Airways uniform standards with no visible tattoos or body piercings
  • Able to undertake the required initial training course, and achieve the required standards of grades through examination maintaining the standard throughout your contract

Application Process

To apply, you will need to successfully complete a series of multiple choice questions which may take approximately 30 minutes. These questions form part of the selection process and your responses will be assessed.
The subsequent stage will consist of the following questions:
  • Please describe what motivates and excites you about delivering service excellence as a member of the Gatwick Cabin Crew team? (Max 250 words)
  • What skills and qualities will you bring to the role and please provide one specific example of when you have demonstrated these? (Max 250 words)
  • Working as a cabin crew member of Gatwick's Fleet is a fantastic and exciting opportunity, however this type of lifestyle can also create challenges to your physical and personal life. Outline the potential challenges and how you would manage these? (Max 250 words)
We will be reviewing applications on an on-going basis and are planning to assess candidates at our Heathrow recruitment centre. Please be aware we have limited assessment slots, so we recommend you submit your application at the earliest opportunity.


Reward and benefits
  • Basic salary starts at £11,585 pro rata
  • Hourly flying rate £2.71
  • Annual leave starting at 28 days per year
  • Preference bidding for rostered duties
  • Investment in ongoing training and development
  • Subsidised staff dining
  • Julien MacDonald designer uniform
  • Dedicated secure car parking at Gatwick Airport
*British Airways may alter or withdraw non-contractual benefits at its absolute discretion from time to time

Adviser, Technical Assistance Unit

This is an outstanding opportunity for an individual with at least eight years’ experience focused on developing and managing complex technical co-operation projects in developing countries. This must be supported by a good understanding of government operations; expertise in project design, management, monitoring and evaluation as well as budgeting and forecasting; and an in-depth knowledge of international development thinking and practice, Project Cycle Management and RBM.
As a member of our flexible and responsive team of project management professionals, you will head the appraisal, design, implementation and evaluation of technical co-operation and capacity-building projects, assisting with policy formulation, on-going review and improvement of procedures.
This will involve leading the analysis, review and evaluation of member requests; the preparation of projects; the implementation of a portfolio of projects; and on-going monitoring and review. Also, you will develop performance assessment methodologies, indicators and metrics and manage financial performance.
With a Masters or post-graduate qualification in development studies, political science, economics or a related social science discipline, you must have excellent written and oral skills and a background in a government agency in a developing country or an international development organisation.
We are the inter-governmental body of the Commonwealth, comprising 53 independent sovereign states. Our aim is to provide sustainable and people-centred development through professional advice, transfer of best practice and the enhancement of skills and knowledge. This is an exciting time to join us. Demand-driven, we recently refocused our priorities, creating this, and other, outstanding opportunities to make a tangible improvement to the wellbeing of 2.2 billion citizens, 60% of whom are under 30 years of age, while taking a significant step in your own professional and career development.
To be considered, you must be a citizen of a Commonwealth country.
The closing date is Friday 19 September 2014

Australian Institute of Family Studies (AIFS) – Director Position

  • Significant and Rewarding Statutory Appointment
  • Contribute to the Wellbeing of Families in Australia Melbourne Based
Australian Institute of Family Studies (AIFS) – Director Position
To be a strong contender for this important appointment you will need to have a proven and impressive record of achievement in a senior leadership, management and research role. You must have a demonstrated ability to develop collaborative partnerships with a wide range of partner organisations and the skills and ability to build organisational capacity to achieve an ambitious, high quality research agenda.  You will have the ability to inspire a workforce to fulfil a specific range of functions and will have strong communication and representational skills, a collegiate personal style and an ability to engender trust and respect.  This will be complemented by strong analytical and conceptual abilities, sound judgement, drive and initiative.
Academic qualifications at a senior level in a discipline relevant to the area of research undertaken by the Institute will be highly regarded.
This is a position of trust and the successful candidate will therefore be subject to a security clearance.
Other conditions including health and character clearances (including police records check, Working with Children Check) may also apply.
Before applying, please obtain selection documentation by emailing quoting Ref. No. 406. Further information can be obtained by contacting either Karina Duffey or Tricia Searson on
+61 2 62322200. Applications close on 19 September 2014.

Professor of Agricultural Economics and Policy & Professor of Agricultural and Resource Economics

  • Professor of Agricultural Economics and Policy
  • Professor/Assistant Professor (Tenure Track) of Agricultural and Resource Economics
The Department of Management, Technology and Economics ( and the Department of Environmental Systems Science ( at ETH Zurich invite applications for two professorships to develop and lead an internationally recognized research program in 1) Agricultural Economics and Policy and 2) Agricultural and Resource Economics.
The Professor of Agricultural Economics and Policy will have a solid background in agricultural microeconomics. Her/his research will apply and further develop economic and empirical models to understand and forecast the socioeconomics of a wide range of agricultural systems, with a focus on Switzerland and Europe. Research will include the links between food production and the environment and address food security. Research will be applicable to formulating novel and robust agricultural policies in a national and international context. Knowledge of Swiss agricultural institutions, to an extent that would allow for contributing to Swiss policy development, is an asset.
The Professor or Assistant Professor (Tenure Track) of Agricultural and Resource Economics will have an excellent publication record in agricultural and/or resource economics. Strong competencies in dynamic macroeconomic and/or empirical modeling applied to agricultural and resource topics are required. Research will focus on macroeconomic and international issues as related to microeconomic foundations and regional applications. The candidate should demonstrate the ability to contribute to resource policy on a national and international level.
The successful candidates will be expected to teach undergraduate (German or English) and graduate courses (English) within the agricultural curriculum of the Department of Environmental Systems Science. The professorships will be expected to engage in research and teaching collaborations with colleagues from the social and natural sciences at ETH, and other relevant multi-disciplinary research centers and institutions.
Please apply online at
Applications should include a curriculum vitae, a list of publications, and a statement of future research and teaching interests.
The letter of application should be addressed to the President of ETH Zurich, Prof. Dr. Ralph Eichler.
The closing date for applications is 15 November 2014.
ETH Zurich is an equal opportunity and family friendly employer and is further responsive to the needs of dual career couples. We specifically encourage women to apply.

Friday, August 29, 2014


Restless Development is the banner carrier for youth-led development, demonstrating that young people can and must play a lead role in development. Restless Development has more than tripled the size of its budgets and programmes in the past five years, has been the recipient of international and national awards, and is repeatedly cited as a model of best practice in youth-led development by the World Bank, the UK Department for International Development (DFID), UNICEF, UNAIDS and others.
This role will develop and lead the strategy for individual giving, carrying out recruitment of new regular givers, as well as working internally to optimise all opportunities to convert supporters to financial givers. The potential candidate will join the team at an exciting time, with an increased organisational focus on and investment in the area of individual giving, recognising its potential to develop and grow as an unrestricted income stream.
Closing date: Friday 12th September 2014.
To apply for this position, please download the application pack and send a completed application form


With over 25 years’ experience, Restless Development has been providing structured opportunities for young people to contribute to development. As part of a VSO led consortium, we are responsible for the delivery of a DFID funded International Citizen Service (ICS) programme. This gives young people from the UK the chance to volunteer in Africa and Asia. We now have a large and growing number of engaged volunteers, advocates, and alumni that we engage with in the UK to take action and campaign for positive change.
We’ve recently restructured our unit and we are ready to work with an expanding network of engaged young people and deliver hard hitting campaigns. With a few months to 2015, we have a unique opportunity for engaging young people – at the moment when the world’s largest youth population in history coincides with the Sustainable Development Goals (SDGs) being agreed. We’re looking for an excellent manager to lead our campaigns and networks team at this critical time.
The Campaigns Manager is responsible for leading Restless Development’s growing UK campaigns and networks team of 6 people in the UK. The post sits on the unit’s Management Committee and is accountable for the strategy development and delivery of campaigns and programmes including: Voices for Development, Action at Home, Student Stop AIDS Campaign, Action/2015 and developing our future campaigns and youth engagement in the UK.
Closing date: 9am UK Time, Friday 12th September.
To apply for this position, please download the application pack and send a completed application form


We’re looking for a dynamic campaigner with good organising skills that will be essential in developing and delivering our cutting edge campaigns in the UK. This is an exciting opportunity for someone who has a good command of a selection campaign tools that may include: engaging young people, communications, events, lobbying, media, research, monitoring and evaluation. You’ll get the opportunity to learn and develop and be at the centre of exciting international development campaigns in the UK. 
Closing date: 9am (UK time) on Wednesday 10th September.
To apply for this position, please download the application pack and send a completed application form


With over 25 years’ experience, Restless Development has been providing structured opportunities for young people in the Global north to contribute to development. Our International Youth Engagement Unit is currently responsible for a portfolio of innovative programmes that bring young people from the global north and south together to contribute to positive development impact on the ground, improved policy and practice and increased support and commitment to International Development in the UK.
As part of a VSO led consortium, the Unit is responsible for Restless Developments delivery and global coordination of the DFID funded 3 year International Citizen Service (ICS) programme. Over a three year period, the consortium will provide structured opportunities for over 7,000 young people from the UK to contribute meaningfully to development programmes in Africa and Asia, through collaboration of young leaders from across the globe.
The Unit is also delivering a new and innovative pilot programme funded by the Gates foundation – which will facilitate young people and returned volunteers in the UK to influence decision makers and public opinion, contributing to improved development policy and practice in the longer term.
Restless Development has ambitious objectives in the UK to engage decision makers and the public to get involved in our work and support international development to tackle global poverty. In order to achieve this, we are increasing our external relations capacity to create an integrated Marketing & Communications team of four including this new UK Public Relations role.
As part of a new team working on innovative programmes looking to scale up reach and impact across the UK, you will not only have the opportunity to help shape the formation of a small but dynamic and skilled MarComms team, but the access to cutting-edge public opinion and message-testing research to develop a new strategy for talking about international development in the UK.
Closing date: 9am (UK Time), Wednesday 3rd September
To apply please download the application pack and follow the instructions in the job description, sending completed applications to:


USAID’s Bureau for Legislative and Public Affairs (LPA) serves as the liaison between the Agency and the American people, Congress, media, and other key constituencies. Interning at LPA provides a broad overview of the functions of all of USAID’s bureaus.    

Interns should specify their preference to work in one of the five areas:
LPA is responsible for the Agency’s external affairs and provides overall communications coordination for all aspects of legislative and public affairs matters. LPA directs the Agency's communications strategy and policies; is responsible for communicating and positioning, messaging and branding; develops outreach and education programs; leads the Agency’s online marketing strategy and manages the external website; and produces events and promotional products to generate support for USAID’s mission.

  • Legislative Affairs:
     Process and transmit reports to Capitol Hill, attend Congressional hearings, research and analyze federal legislation, prepare senior USAID staff to brief and/or testify before members of Congress, outreach to members of Congress and their respective staffs.
  • Press: Assist in strategic communications for large events and announcements, research and target select journalists for outreach, maintain USAID Press Twitter handles, draft and send press releases and media advisories. 
  • Public Engagement: Assist in strategic communications with think tanks, NGOs, and other agencies of government to advance USAID goals and initiatives; facilitate and attend events and conferences as a representative of USAID.
  • Digital Communications: Support external digital communications of USAID initiatives and events through online communications platforms, update the web pages, assist in managing social media accounts, including Twitter, Flickr, Facebook and Youtube, and draft social media engagement plans.
  • Administrative Management: Administers and supports LPA programs and priorities through program management and budget operations, a broad range of administrative management functions (human resources, administrative services, security, organizational management), and procurement and contracting efforts.
Selection criteria:In addition to these employment aspects, LPA interns have unique opportunities to participate in and/or assist with a variety of high-level events such as escorting members of the United Nations and former Prime Ministers to meetings with the USAID Administrator and meeting a former Nobel Peace Prize Winner.
  • Be a U.S. citizen (without dual nationality)
  • Be currently enrolled in a college or university
  • Have a minimum grade point average of 3.0
  • Be able to obtain a U.S. Government security clearance at the “Secret” level by passing a background check.
  • Possess a general knowledge about U.S. Government agencies and USAID policies, excellent written and verbal communication skills, and computer proficiency.
  • Be available full-time with a minimum requirement of 4 days a week, 8 hours per day.

Applying and timeline for the process:
Note: Internships are unpaid and housing assistance is not provided.
Submit a cover letter (indicate approximate date availability in your cover letter) and resume during the dates indicated below. 
SessionProgram DatesApplication OpensDeadline
Fall 2014
August - December
March 1st
April 1st (closed)
Spring 2015
January - May
August 1st
September 1st
Summer 2015
May/June - August
December 1st
January 1st
Note: Due to the high number of applicants, only selected intern candidates will be contacted for an interview and may be asked to submit a writing sample.

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