Help Desk Support Specialist (Alexandria, VA)

The Salvation Army - National Headquarters, a religious non-profit organization has an immediate opening for a Help Desk Support Specialist.

Job Summary: This position provides technical support; to include but not limited to installing and repairing hardware and software on personal computers, provides technical assistance to system users, handles help-desk inquiries from users, diagnosis personal computers hardware, software, and operator problems, recommends/performs remedial actions to correct problems, maintains regular maintenance schedule, performs maintenance and repairs of peripheral equipment, maintains computer inventory database, monitors and arranges servicing with vendors for photocopiers, fax machines, and other office equipment, and performs project assignments.

Requirements: A+ certification or Microsoft Technology Associate (MTA) certification preferred but not required. High school diploma or G.E.D. equivalency, college degree preferred; and one – two years experience performing routine computer repairs and installations on Windows PC and Apple MAC computers, with experience in maintaining and troubleshooting hand held devices and copier/fax machines or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

How to apply

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn_recruit@usn.salvationarmy.orgwith the job title in the subject line, or send via US Mail to 615 Slaters Lane, Alexandria, VA 22314, Attn: HR Office.