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Becton Dickinson Vacancies

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BD is a global medical technology company that manufactures and sells medical devices, instrument systems and reagents, and is dedicated to enriching people’s health throughout the world.

Applications & Sales Specialist, BD Biosciences Eastern Africa
(2 Positions)

Location: East Africa, Nairobi

This position reports to the Applications & Training Supervisor, Eastern Africa

Role:

The BD Biosciences Application & Sales Specialist will be responsible for BD Biosciences customer training on Flow Cytometry instruments in the region as well as the sales and promotion of clinical/ research applications.

Key Responsibilities include:
  • Providing application and technical support to BD Biosciences customers in the Eastern Africa region.
  • Addressing customer’s inquiries about product, applications, software and instruments.
  • Participation in workshops, exhibitions, congresses or trade shows and to give lectures where necessary.
Key Competencies:

Demonstrate
  • Excellent communication and interpersonal skills,
  • Training and presentation skills and strong customer focus.
  • Ability to work as part of a team with minimal supervision, a high degree of self motivation and ethical values.
Education and Qualifications:
  • A Bachelors Degree in Biological Sciences or Biomedical technology or Alternative qualifications with commensurate work experience
Professional Skills and Experience:
  • Professional experience working in a clinical laboratory (Immunology) is advantageous.
  • Proficiency in PC & MAC software applications.
Other Requirements:
  • Fluency in English and Kiswahili is essential (spoken and written). French would be advantageous.
  • Able to work independently and prepared for extensive travel within Eastern Africa
Field Service Team Leader - Eastern Africa
Location: East Africa, Nairobi

This position reports to the Technical Service Manager, Africa

Role:

The Field Service Team Leader will be responsible for direct leadership, management and coaching of the Eastern Africa Technical Service Team.

Key Responsibilities include:
  • Leading and coaching a team of field service engineers in the Eastern Africa region
  • Managing and monitoring the daily operations & performance of the BD technical support team to ensure optimal customer support and satisfaction.
  • Developing and implementation of technical support strategies ensuring continuous delivery of outstanding technical service.
Key Competencies:

Demonstrate
  • Leadership, coaching, communication and interpersonal skills
  • Excellent planning and organisational skills.
Other key strengths include strategic thinking, results oriented and people management skills coupled with a high degree of ethical standards.

Education and Qualifications:
  • A Degree in Engineering or Alternative qualifications with commensurate work experience
  • A Masters Degree or Diploma in Business is advantageous
Professional Skills and Experience:
  • Must have at least 5 years Technical Engineering experience.
  • Experience in organising and managing a technical team to achieve set goals and budgets is preferred.
Other Requirements:
  • Fluency in English (spoken and written).
  • Additional fluency in Kiswahili and French is an advantage.
  • Ability to work independently and prepared for extensive travel within Eastern Africa and to regional and global BD locations.
Field Service Engineer - Eastern Africa
Location: East Africa, Nairobi

This position reports to the Field Service Team Leader, Eastern Africa

Role:
  • To deliver outstanding technical support on the assigned BD instruments and systems to the customers within the region in order to guarantee customer satisfaction.
Key Responsibilities include:
  • On site support/ operational excellence involving installations, relocation, certifications and repairs of assigned BD instruments and systems
  • Remote support, diagnostics and troubleshooting.
  • Field corrective actions and preventive maintenance
Key Competencies:

Demonstrate
  • Commitment to teamwork and ability to work with minimal supervision
  • Strong customer focus, & attention to detail,
  • Flexible and highly adaptable to work in changing environments.
  • Ability to accept personal responsibility coupled with high ethical values.
Education and Qualifications:
  • Degree/ Diploma in Engineering preferably in Electronic/ Electrical Engineering or related fields.
Professional Skills and Experience:
  • 3 or more years experience in technical engineering/ service.
  • Experience in the medical instruments/ systems field is advantageous.
  • Proficiency in PC & MAC software applications.
Other Requirements:
  • Fluency in English and Kiswahili is essential (spoken and written). French would be advantageous.
  • Able to work independently and prepared for extensive travel within Eastern Africa.
If you meet the above criteria please send your detailed CV with a handwritten cover letter, daytime contacts, copies of your academic and professional certificates to:

The Human Resources Manager
Becton Dickinson East Africa Ltd
P. O. Box 76613 – 00508 Nairobi, Kenya
www.bd.com

Closing date 27th April 2011.

Only shortlisted candidates will be contacted.