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Mobile Data Services Engineer - Francistown

Reporting to the Senior Engineer - Mobile Data Services, the role holder will be responsible for supporting operations and maintenance, configurations, development and day to day running of the Mobile data network. This includes service layer nodes for MMS and WAP, the SGSN, GGSN, and Mobile Packet Backbone Network (MPBN) nodes. The incumbent is required to ensure that KPA are used as guidelines to ensure system availability, performance, backup, recovery Process, resolution of Customer queries, and system capacity.

The incumbent is responsible for auditing the Mobile data systems at all levels: configuration, counters, link status, status of the package loaded, status of the license used versus license purchased, review/checking all alarms related to Mobile data and acting on them accordingly, reviewing and improving the health check procedures regarding Mobile data systems, fine tuning the Mobile data systems configuration to handle the current Packet data traffic and the expected traffic, sorting, archiving and organizing configuration files separately from the nodes and put in place process to keep this Data base updated when change occurs on the node as well as performing troubleshooting and ensuring post work reports are compiled and submitted and managing all open tickets and ensure resolution within SLA timelines.

Qualifications and experience

* Degree in Telecommunications/ Computer Engineering/ Information Technology or equivalent
* 2 years experience in telecommunication Mobile data systems focusing on routing, switching and network security.

Competencies and skills

+ great attention to details,
+ be able to work under pressure, have good analytical skills
+ well organized,
+ dynamic an
+ have an open personality,
+ proactive and have a positive attitude as well as resiliency.