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Communications and Data Officer

10:46:00 AM

ESN - European Social Network

Brighton, United Kingdom

The European Social Network (ESN) is looking for a Communications and Data Officer (full-time) to deliver our communications and promote the network across Europe. The role is based in Brighton, United Kingdom.

ABOUT ESN

ESN is the independent network for social services in Europe. With Members in local public social services across Europe, we bring together the people who are key to the design and delivery of vital care and support services, to learn from each other, and contribute their experience and expertise to building effective social policy at the European and national level.
ESN is a Europe-wide network in 34 countries with a secretariat comprising an enthusiastic international team based in Brighton (UK).

ABOUT THE ROLE

The role requires a keen eye for branding, marketing and design, the ability to develop and implement communications strategies, and competence in delivering and disseminating creative projects and messaging (through website, e-news, publications and films) and supporting workshops, seminars and conferences. Developing and maintaining an effective database will be a key element in this role. Working as a part of the communications team, you will report to the Chief Executive and work closely with the policy team to produce the deliverables of our annual work programme. The duties of this post are to:

Creative Projects

  • Take forward the design, optimisation and content of the ESN website www.esn-eu.org and associated digital platforms;
  • Ensure the production of all ESN products (publications, presentations, films, branded stationery, promotional material) and contribute to the copy-editing, proofreading and design as necessary;
  • Commission and work with a wide range of suppliers (print and web design agencies, photographers, filmmakers, translators);
  • Develop the audiovisual library.

Content Production, Coordination and Dissemination

  • Work with the policy director and policy officers in the conception, design and dissemination strategy for all annual work programme’s deliverables;
  • Plan, commission, write and copy-edit engaging content in multiple languages (news, members’ stories);
  • Work across the organisation to coordinate and produce newsletters, events and outreach communications.

Marketing and promotion

  • Raise the profile of the organisation and ensure strong brand presence;
  • Work closely with the policy team to deliver messages and identify new communications opportunities in the area of press and media;
  • Ensuring consistency with brand guidelines;
  • Support the marketing and outreach strategy to contribute to attracting new members and partners;
  • Ensure promotion of ESN’s events and work with relevant stakeholders.

Strategy and Management

  • Ensure optimatisation of the ESN database;
  • Develop and manage ESN’s communications strategy across all channels, print and digital media;
  • Monitor, evaluate and report on the effectiveness of all communications activities and channels and tailor the communications strategy accordingly;
  • Manage the communications budget.

PERSON SPECIFICATION

  • Excellent written and verbal communication skills in English;
  • Keen eye for branding, marketing and design; attention to detail;
  • Experience in communications, advocacy, campaigns or member services;
  • Knowledge of coding (HTML, CSS), email marketing and CMS management, as well as CiVi CRM database maintenance;
  • Knowledge of SEO, web-editing, Google Analytics and social media reporting tools;
  • Time-management and the drive to deliver to deadlines;
  • The initiative and creativity to develop projects and products;
  • Experience of working with content and data management systems;
  • Knowledge of database development;
  • Degree-level education;
  • Political and cultural sensitivity;
  • Ability to work effectively as a part of a team;
  • Some knowledge and/or experience of the EU;
  • Understanding of the role of social welfare services.

WHAT WE OFFER

The post is based at ESN secretariat in Brighton where you will join an international team and have opportunities to develop this important area of activity in a fast growing network across Europe. There will also be occasional opportunities for European travel. You will be in constant contact with ESN members and contacts besides working with suppliers on creative projects.
Starting salary: £23-25 000 per annum depending on skills and experience.
Holiday: annual leave entitlement is 21 days plus UK statutory holidays.
Training and development: ESN is committed to staff training and professional development; opportunities can be discussed with the CEO and Office Manager.
Normal working hours: 09.00-17.00 Monday to Friday with some exceptions for travel.

HOW TO APPLY

Please send your CV and a cover letter addressed to John Halloran, Chief Executive, outlining your motivation, skills and experience.
Additionally, please use one page to describe how you would develop a promotional and marketing strategy to improve member engagement and ESN’s wider influence, having regard to available publications, events and website.
Please send your CV, cover letter and the written task to: sam.crossfield@esn-eu.org by Friday 10 July 2015, 12pm UK time.
Initial interviews are to be held via Skype on 15 July and final interviews for successful candidates on 22 July in the afternoon at the ESN office in Brighton.
For an informal discussion about this position please call Sam Crossfield, on (00 44) (0) 1273 739 039.

Brighton

The ESN secretariat is based in central Brighton, a seaside city with a large population of young professionals and a vibrant cultural and music scene. Its acclaimed arts festival is the biggest in England, an annual celebration of music, theatre, film, literature and debate now in its 50th year.
A number of international charities and companies are based in the city, which is just one hour from London (with the Eurostar to Brussels and Paris) and 30 minutes from Gatwick airport. Brighton is a good alternative to London with a slower pace of life, good restaurants and cafés and a strong and more affordable housing sector.
The job will be based at our office in Brighton so you must consider whether you are in a position to move here before applying. The secretariat has been based here since ESN was founded in 1998.

Equal Opportunities Statement

It is the policy of the European Social Network to treat all employees and job applicants fairly and equally regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or trade union membership status or any other protected characteristic provided for under the Equality Act 2010 (UK).

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