Program and Operations Officer – ICT Policy Programs

Internews seeks a Program and Operations Officer to assist with the management of the ICT Policy Programs and Research Initiatives.
The Program and Operations Officer will be responsible for managing partner relationships and overseeing sub-grants to local organizations. They will also manage the project’s budgets and financial reporting as well as narrative reporting to primary donors. The Program and Operations Officer will work closely with the Program Manager to identify and develop new strategic partnerships and activities in priority countries.
Given the innovative and dynamic nature of Internews’ ICT Policy Programs, this position is best suited towards creative individuals who thrive in collaborative team environment but also know how to prioritize and multi-task efficiently. Prior experience working on internet freedom, human rights, and freedom of expression or public policy initiatives is preferred.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
  • Support project management and implementation of the ICT Policy Programs and Research projects.
  • Manage project budgets, including financial reports, projections and budget tracking.
  • Manage and streamline sub-grant processes across projects.
  • Manage sub-grants to partner organizations, including finances, workplans and reporting.
  • Manage reporting to donors, including quarterly and final reports. Lead writer/organizer of project reports.
  • Assist with the preparation of proposals.
  • Identify and develop new strategic partnerships and activities in target countries in collaboration with the Program Manager.
  • Carry out research as assigned and in support of ongoing projects and new initiatives.
  • Represent Internews at conferences and events, with funders and with policy experts.
  • Research and develop new partnerships and funding opportunities.
  • Prepare correspondence and reports from conferences and discussion panels.
  • Oversee organization of meetings/events as needed.
  • Understanding of and demonstrated commitment to upholding Internews’ Core Values.


  • Minimum 5 years programmatic experience in relevant non-profit.
  • Relevant university degree required.
  • Extensive grant proposal writing experience, and proven text-editing proficiency.
  • Language proficiency a significant asset; other regional language skills helpful.
  • Experience in developing or supporting programs.
  • Experience developing and managing monitoring and evaluation efforts.
  • Experience with legal/regulatory issues and/or policy advocacy a significant asset.
  • Experience and understanding of the Internet Freedoms sector.
  • Previous work experience with USGs programs and projects.
  • Demonstrated interpersonal skills including diplomacy, tact, and the ability to negotiate.
  • Excellent communication skills: speaking, writing, and listening.
  • Proven ability to set priorities and manage time effectively.
  • Proven analytical and problem-solving ability.
  • Proven ability to work both independently and as an effective team member.
  • Proven ability to prioritize and handle multiple on-going assignments.
  • Proficient in MS Office.
Benefits Information:
This position is being offered and hired by Internews Network. Benefits will be consistent with Internews Network's offerings and will be reviewed during the hiring process. Additional information can be found on our About Working for Internews page.