IT Officer

Nuffield Department of Orthopaedics, Rheumatology and Musculoskeletal Sciences, Botnar Research Centre, Nuffield Orthopaedic Centre, OxfordGrade 5: £24,565 - £29,301 p.a.
We are seeking to recruit an IT Officer to deliver effective IT support and services at the Nuffield Department of Orthopaedics, Rheumatology and Musculoskeletal Sciences’ Botnar Research Centre.
As IT Officer you will help with the smooth running of the IT systems across the department. With the direction and support of the IT Manager, you will provide first line IT support to all staff and students, be the key point of contact for all new IT problems, and help establish improvements to the IT support in a growing department. You will configure new computers, troubleshoot issues, help maintain the servers, ensure information published on websites is up-to-date and use your experience and aptitude with computers to help others make good use of hardware and common software. When possible, you will also assist the IT Manager with updating websites, databases and other IT systems to further support NDORMS’ broad programme of excellent musculoskeletal research.
You must be educated to at least A Level standard (or equivalent level of education) and ideally have some certification of IT skills or equivalent professional experience. You will have a broad experience of setting up and supporting a large number of computers (Windows and OS X) and have some experience of administering Linux and Windows via the command line interface. You will be experienced in assisting others in using common software (Microsoft Outlook, Word, Excel, various web browsers) and supporting IT systems in a quiet working environment. Personal communication skills and the ability to demonstrate a tactful and confidential approach are essential, as well as the ability to work independently and also as part of a team with a broad range of people.
It is desirable for you to have competent familiarity with Windows 10 and recent versions of Mac OS X. Experience of administering Linux servers, using a source control system (particularly Git) and virtual machines (VMWare or Oracle Virtual Box), using a helpdesk ticketing system and Novell ZENworks would also be advantageous.
Unless you have been informed by us otherwise, then previous applicants need not apply. You will be required to upload a Supporting Statement as part of your online application. It is important that you submit both a CV and a Supporting Statement as you will be shortlisted based on the content of your Supporting Statement and how it matches the selection criteria. For tips and advice on how to write a Supporting Statement please visit: www.ox.ac.uk/about/jobs/supportandtechnical/ where there is a PDF guide available.
The closing date for this position is 12.00 noon on Friday 25 November 2016.