Global Human Resource Manager
Department: Human Resources
Supervisor: Director Human Resources
Location: Headquarters / Washington, DC
Effective Date: May 17, 2011
Pact values and supports a diverse work environment.
Position Summary: The HR Manager provides practical, consistent, and proactive support, direction and advice to management and employees on HR procedure, policy, best practice, employment rewards, benefits, and legislation to facilitate in achieving the objectives and targets of an organization. The HR manager is the key point person for all Expatriate employees, including managing relocation and allowances. The HR manager is also the key person within the HR organization to manage external communication with all employees, through the design and upkeep of a centralized HR intranet.
Core Values: Pact employees embrace the following core values as representatives of the institution:
• all people have a right to participate in decisions affecting their lives
• gender equity is mandatory for social transformation
• resources are allocated in a transparent manner, guided by accountability to our clients and Pact’s role as steward of resources intended for the poor
• diversity in background, gender and age strengthen our capacity to be wise managers of public and private funds
• teamwork and collaboration shape our day-to-day working relationships
• innovation and risk taking to achieve impact and broad scaleable results drive strategic priorities
• gathering and sharing information are primary roles for all employees
• staff growth and advancement are a priority, including training and professional skills building to increase knowledge and competence and to stay abreast of new developments, especially in technology
• a healthy balance between work and life outside of work must be maintained for work satisfaction and fulfillment
Specific Duties and Responsibilities:
General
• Respond quickly and accurately to all questions and inquiries received by employees and managers, providing appropriate context and detail and/or helping the employee get to the right contact point.
• Raise HR-related issues with managers in a proactive and diplomatic fashion, identifying practical solutions and appropriate action plans
• Review, revise and streamline HR procedures and forms to enhance efficiency and effectiveness.
• Work closely with Recruiting to analyze and generate offers of employment, with the aim of standardizing job titles and ensuring internal equity.
• Utilize outside resources in order to monitor issues and concerns in employment law, communicating potential changes to senior management
• Coordinate with the Office Manager, IT Department and Accounting Department for new hires work space, office access, email address and IT systems and applications access, timesheet and expense reimbursement training.
• Develop and maintain periodic human resources reports for management, utilizing standard HR-related metrics
• Develop, update, implement and/or communicate personnel policies and procedures in compliance with standard HR practices, laws and regulations.
• Conduct exit interviews, identifying trends and recommending actions to address commonly expressed frustrations.
• Conduct periodic internal audits to ensure compliance with IRS, DOL, ERISA, federal and state statutes and regulations; assist with compilation of statistics and material in support of affirmative action and various compliance requirements.
• Help manage worldwide implementation of the performance review process.
• Understand and be able to serve as back-up on all functions completed by the Senior HR Officer, including payroll, HRIS, onboarding and offboarding.
Expatriate Management
• Manage all issues related to expatriate employees, including post related allowances.
• Maintain the Expatriate Employee Reference Guide with all current policy, making updates and clarifications as necessary
• Develop and implement an Onboarding program designed specifically for expatriate employees and other non US staff
• Maintain expatriate related benefits, making change recommendations as appropriate
Knowledge Management
• Design and implement an HR portal on Pact’s Intranet site, ensuring a user-friendly interface and a complete and accurate library of information, grouped into easy-to-find categories.
• Continually solicit input from US and non-US employees to continually improve the site’s content and relevancy
• Maintain all HR files (public and private) in easy-to-navigate electronic files, in compliance with document retention policies.
Qualifications:
• Experience working in a global environment supporting international HR issues and non-US employees
• Ability to influence and persuade senior level management
• Pragmatic problem solving skills
• Articulate communicator able to interpret and explain complex HR issues
• High standard of attention to detail
• Solid commitment to customer / employee service
• Ability to multi-task, manage time, and prioritize
• Demonstrated sensitivity in handling confidential information
• Strong interpersonal skills and the ability to work effectively both in groups as well as independently
• Knowledge of employee benefits and human resource practices and related laws and regulations.
• Proficiency in word processing, spreadsheets and database skills.
• Ability to travel domestically and internationally.
Education and/or Experience Requirements (Minimum Qualifications):
• A combination of education and/or experience equivalent to a Bachelors degree and 6- 8 years of progressively responsible experience in human resource management, business administration or a related field
• PHR, SPHR, or GPHR certification a plus.
Disclaimer: This job description summarizes the responsibilities assigned to the position; however it does not contain an all-inclusive list of responsibilities. Periodically, employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
This document does not create an employment contract, implied or otherwise. Employment at Pact is a voluntary ”at will” relationship.
Please go to http://www.pactworld.org and complete an online application.
Supervisor: Director Human Resources
Location: Headquarters / Washington, DC
Effective Date: May 17, 2011
Pact values and supports a diverse work environment.
Position Summary: The HR Manager provides practical, consistent, and proactive support, direction and advice to management and employees on HR procedure, policy, best practice, employment rewards, benefits, and legislation to facilitate in achieving the objectives and targets of an organization. The HR manager is the key point person for all Expatriate employees, including managing relocation and allowances. The HR manager is also the key person within the HR organization to manage external communication with all employees, through the design and upkeep of a centralized HR intranet.
Core Values: Pact employees embrace the following core values as representatives of the institution:
• all people have a right to participate in decisions affecting their lives
• gender equity is mandatory for social transformation
• resources are allocated in a transparent manner, guided by accountability to our clients and Pact’s role as steward of resources intended for the poor
• diversity in background, gender and age strengthen our capacity to be wise managers of public and private funds
• teamwork and collaboration shape our day-to-day working relationships
• innovation and risk taking to achieve impact and broad scaleable results drive strategic priorities
• gathering and sharing information are primary roles for all employees
• staff growth and advancement are a priority, including training and professional skills building to increase knowledge and competence and to stay abreast of new developments, especially in technology
• a healthy balance between work and life outside of work must be maintained for work satisfaction and fulfillment
Specific Duties and Responsibilities:
General
• Respond quickly and accurately to all questions and inquiries received by employees and managers, providing appropriate context and detail and/or helping the employee get to the right contact point.
• Raise HR-related issues with managers in a proactive and diplomatic fashion, identifying practical solutions and appropriate action plans
• Review, revise and streamline HR procedures and forms to enhance efficiency and effectiveness.
• Work closely with Recruiting to analyze and generate offers of employment, with the aim of standardizing job titles and ensuring internal equity.
• Utilize outside resources in order to monitor issues and concerns in employment law, communicating potential changes to senior management
• Coordinate with the Office Manager, IT Department and Accounting Department for new hires work space, office access, email address and IT systems and applications access, timesheet and expense reimbursement training.
• Develop and maintain periodic human resources reports for management, utilizing standard HR-related metrics
• Develop, update, implement and/or communicate personnel policies and procedures in compliance with standard HR practices, laws and regulations.
• Conduct exit interviews, identifying trends and recommending actions to address commonly expressed frustrations.
• Conduct periodic internal audits to ensure compliance with IRS, DOL, ERISA, federal and state statutes and regulations; assist with compilation of statistics and material in support of affirmative action and various compliance requirements.
• Help manage worldwide implementation of the performance review process.
• Understand and be able to serve as back-up on all functions completed by the Senior HR Officer, including payroll, HRIS, onboarding and offboarding.
Expatriate Management
• Manage all issues related to expatriate employees, including post related allowances.
• Maintain the Expatriate Employee Reference Guide with all current policy, making updates and clarifications as necessary
• Develop and implement an Onboarding program designed specifically for expatriate employees and other non US staff
• Maintain expatriate related benefits, making change recommendations as appropriate
Knowledge Management
• Design and implement an HR portal on Pact’s Intranet site, ensuring a user-friendly interface and a complete and accurate library of information, grouped into easy-to-find categories.
• Continually solicit input from US and non-US employees to continually improve the site’s content and relevancy
• Maintain all HR files (public and private) in easy-to-navigate electronic files, in compliance with document retention policies.
Qualifications:
• Experience working in a global environment supporting international HR issues and non-US employees
• Ability to influence and persuade senior level management
• Pragmatic problem solving skills
• Articulate communicator able to interpret and explain complex HR issues
• High standard of attention to detail
• Solid commitment to customer / employee service
• Ability to multi-task, manage time, and prioritize
• Demonstrated sensitivity in handling confidential information
• Strong interpersonal skills and the ability to work effectively both in groups as well as independently
• Knowledge of employee benefits and human resource practices and related laws and regulations.
• Proficiency in word processing, spreadsheets and database skills.
• Ability to travel domestically and internationally.
Education and/or Experience Requirements (Minimum Qualifications):
• A combination of education and/or experience equivalent to a Bachelors degree and 6- 8 years of progressively responsible experience in human resource management, business administration or a related field
• PHR, SPHR, or GPHR certification a plus.
Disclaimer: This job description summarizes the responsibilities assigned to the position; however it does not contain an all-inclusive list of responsibilities. Periodically, employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
This document does not create an employment contract, implied or otherwise. Employment at Pact is a voluntary ”at will” relationship.
Please go to http://www.pactworld.org and complete an online application.
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