Clinical Management Associate
Partners In Health (PIH) is a non-profit organization based in Boston, MA, whose mission is to provide a preferential option for the poor in health care. Through service delivery, training, advocacy and research, PIH works globally to bring the benefits of modern science to those most in need and to serve as an antidote to despair. PIH has programs in Haiti, Peru, Guatemala, Mexico, Russia, Rwanda, Lesotho, Malawi, Burundi, Kazakhstan, the Dominican Republic, and Boston.
IMB, PIH’s sister organization in Rwanda, has the goal of supporting the Rwandan Ministry of Health at the district and national levels, to improve the health and promote the rights of the people of Rwanda by ensuring universal access to high quality, comprehensive care.
Overall Responsibilities:
The IMB Clinical Management Associate will support the IMB Clinical Director and clinical leadership team with the implementation of clinical programs. In particular, the Clinical Management Associate will focus on supporting the Clinical Director on all workstreams (particularly for finance, communications, operations and strategy);
building program management capacity with clinical program leaders through formal and informal trainings;
ensuring smooth cross-district coordination and operations.
The successful candidate will develop tools and processes to facilitate efficient management practices, providing mentorship as appropriate for clinical program managers and partners in the Ministry of Health at all levels.
Qualified candidates will have experience managing a team of professionals in a for-profit or non-profit organization in a developing world setting. It is imperative that the candidate have strong interpersonal skills, coordinating with a host of managers and directors s/he does not directly manage. Success is predicated on forming high-trust relationships with colleagues, providing cogent advice, and being persistent.
Ability to commit 2 years is preferred.
Specific Responsibilities:
Support Clinical Director
- Support Clinical Director and clinical leadership team to manage the administration of clinical programs, including: coordination, communication, finance and administration.
- Support Clinical Director in reviewing and analyzing clinical programs’ reports on program performance metrics, status of activities as compared to work plan, and actual spending as compared to budget in order to anticipate, identify, and address potential challenges.
- Support Clinical Director’s engagement with key partners, donors, and government partners on all administration, management, and finance issues.
- Assist Clinical Director in preparing, writing and editing reports; help prepare abstracts and manuscript submissions to professional journals.
- Support coordination of clinical and cross-cutting programs, helping to ensure interdepartmental clinical priorities and projects steadily move forward.
- Other special projects as assigned by Clinical Director.
Build Clinical Program Management Capacity
- Facilitate program management by supporting clinical staff to develop strategic goals, and to create work plans and budgets.
- In close collaboration with M&E team, ensure each manager or coordinator has defined, clear and applicable performance metrics for their program, and that they are being monitored on a regular basis and part of the decision-making process.
- Assist program staff to gather and analyze clinical, programmatic and financial data used in management reports for improved decision-making.
- Ensure communication across programs runs smoothly, including planning meetings, providing frequent updates and ensuring information is appropriately shared throughout the organization, both within IMB and with colleagues in Boston.
- Develop the managerial capacity of program managers through one-on-one coaching and implementation of management training curricula that are directly applicable to managers’ daily work.
- Work with IMB government partners – district health unit, hospital, and health center leaders— to improve managerial capacity and implement new systems [e.g. pharmacy supply chain issues, financial reporting, planning].
- Support clinical leadership and managers more generally with major projects as necessary.
Cross-site coordination and operations
- Travel frequently to each of three districts of Rwanda that IMB supports.
- Coordinate district-based clinical activities across three districts, disseminating best practices.
- Support quality improvement initiatives across the district hospitals—particularly with respect to supply chain and paramedical services.
Requirements:
- MBA or equivalent graduate degree with 3 years of work experience in management, finance or consulting, or Bachelor’s degree with 4-5 years of applicable work experience.
- Medical, clinical or public health background strongly preferred.
- English fluency required; French proficiency strongly preferred.
- High degree of proficiency with Excel and PowerPoint.
- Strong communication, writing and presentation skills.
- Experience with financial management and analytical skills.
- Proven ability to exercise good judgment and diplomacy.
- Ability to work under pressure, handle multiple assignments, prioritize work flow, adapt to fluctuating workload, and meet deadlines.
- Prior experience working in resource-poor settings preferred.
- Willingness to travel frequently within country, and work long hours.
- Genuine gratification with working in a collaborative team atmosphere.
- Ability to commit 2 years is preferred.
- Commitment to social justice.
How to Apply:
To apply, please visit our website at http://www.pih.org.
IMB, PIH’s sister organization in Rwanda, has the goal of supporting the Rwandan Ministry of Health at the district and national levels, to improve the health and promote the rights of the people of Rwanda by ensuring universal access to high quality, comprehensive care.
Overall Responsibilities:
The IMB Clinical Management Associate will support the IMB Clinical Director and clinical leadership team with the implementation of clinical programs. In particular, the Clinical Management Associate will focus on supporting the Clinical Director on all workstreams (particularly for finance, communications, operations and strategy);
building program management capacity with clinical program leaders through formal and informal trainings;
ensuring smooth cross-district coordination and operations.
The successful candidate will develop tools and processes to facilitate efficient management practices, providing mentorship as appropriate for clinical program managers and partners in the Ministry of Health at all levels.
Qualified candidates will have experience managing a team of professionals in a for-profit or non-profit organization in a developing world setting. It is imperative that the candidate have strong interpersonal skills, coordinating with a host of managers and directors s/he does not directly manage. Success is predicated on forming high-trust relationships with colleagues, providing cogent advice, and being persistent.
Ability to commit 2 years is preferred.
Specific Responsibilities:
Support Clinical Director
- Support Clinical Director and clinical leadership team to manage the administration of clinical programs, including: coordination, communication, finance and administration.
- Support Clinical Director in reviewing and analyzing clinical programs’ reports on program performance metrics, status of activities as compared to work plan, and actual spending as compared to budget in order to anticipate, identify, and address potential challenges.
- Support Clinical Director’s engagement with key partners, donors, and government partners on all administration, management, and finance issues.
- Assist Clinical Director in preparing, writing and editing reports; help prepare abstracts and manuscript submissions to professional journals.
- Support coordination of clinical and cross-cutting programs, helping to ensure interdepartmental clinical priorities and projects steadily move forward.
- Other special projects as assigned by Clinical Director.
Build Clinical Program Management Capacity
- Facilitate program management by supporting clinical staff to develop strategic goals, and to create work plans and budgets.
- In close collaboration with M&E team, ensure each manager or coordinator has defined, clear and applicable performance metrics for their program, and that they are being monitored on a regular basis and part of the decision-making process.
- Assist program staff to gather and analyze clinical, programmatic and financial data used in management reports for improved decision-making.
- Ensure communication across programs runs smoothly, including planning meetings, providing frequent updates and ensuring information is appropriately shared throughout the organization, both within IMB and with colleagues in Boston.
- Develop the managerial capacity of program managers through one-on-one coaching and implementation of management training curricula that are directly applicable to managers’ daily work.
- Work with IMB government partners – district health unit, hospital, and health center leaders— to improve managerial capacity and implement new systems [e.g. pharmacy supply chain issues, financial reporting, planning].
- Support clinical leadership and managers more generally with major projects as necessary.
Cross-site coordination and operations
- Travel frequently to each of three districts of Rwanda that IMB supports.
- Coordinate district-based clinical activities across three districts, disseminating best practices.
- Support quality improvement initiatives across the district hospitals—particularly with respect to supply chain and paramedical services.
Requirements:
- MBA or equivalent graduate degree with 3 years of work experience in management, finance or consulting, or Bachelor’s degree with 4-5 years of applicable work experience.
- Medical, clinical or public health background strongly preferred.
- English fluency required; French proficiency strongly preferred.
- High degree of proficiency with Excel and PowerPoint.
- Strong communication, writing and presentation skills.
- Experience with financial management and analytical skills.
- Proven ability to exercise good judgment and diplomacy.
- Ability to work under pressure, handle multiple assignments, prioritize work flow, adapt to fluctuating workload, and meet deadlines.
- Prior experience working in resource-poor settings preferred.
- Willingness to travel frequently within country, and work long hours.
- Genuine gratification with working in a collaborative team atmosphere.
- Ability to commit 2 years is preferred.
- Commitment to social justice.
How to Apply:
To apply, please visit our website at http://www.pih.org.
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