Software Product Manager
Bridge International Academies is a startup revolutionizing education across Africa with a truly unique business model. The company has launched a large-scale franchise-like network of ultra low-cost for-profit private primary schools across Africa. Our schools profitably deliver high-quality education for less than $4 per child per month, enabling local school managers to operate their school businesses profitably, while creating a highly successful business at the central level. We now have 22 schools in Kenya, and plan to rapidly scale the company to serve more than 1 million students.
We have and are continuing to develop one of the most sophisticated operational approaches to providing affordable education to MILLIONS of children in one of the most challenging environments in the world! Our success relies on our “School in a Box”, a sophisticated set of custom developed systems, tools and processes (think McDonalds or Starbucks) that are used by all School Managers, as well as by support teams at Headquarters to audit, monitor and support all of our schools. While the end-user (School Manager) technology at the school is limited to paper and a mobile phone, all of our systems and processes are underpinned by a sophisticated set of supporting and enabling technologies that allows schools to operate cost effectively and efficiently, with oversight by headquarters.
We are looking for a full time Software Product Manager with responsibilities of:
- Working with users at the company to understand existing business processes
- Successfully guiding internal software products from conception through deployment
- Defining new products, new product features and helping prioritize product roadmap
- Writing project plans and managing product schedules
- Writing product requirements documents, designing workflows and user interfaces and writing functional specifications
- Managing teams of software engineers and quality assurance engineers to ensure that new products are implemented, tested and rolled out successfully and meet the needs of the business
- Documentation and end user training for new products
About You
- You have BA/BS in Computer Science or related technical field (MBA preferred)
- You have a minimum of 4 years of experience in product management of enterprise software
- You have demonstrated success taking products through the entire software lifecycle
- You have managed the development and implementation of multiple enterprise software systems (ERP, CRM…) in a commercial environment, with particular emphasis on workflow and interaction design
- You have demonstrated experience taking business processes and implementing them in software including requirements gathering, workflow design, UI design, implementation and post rollout support
- You are able to quickly understand and analyze business requirements
- You have strong writing skills and enjoy writing functional specifications and end-user documentation
- You function well in a fast-paced, informal environment where constant change is the norm and the bar for quality is set high
- Experience with SugarCRM and/or mobile applications a plus
Location
The job is based in our headquarters in Nairobi, Kenya.
Examples of our Software Needs
The following are examples some of the software projects that are currently under development or consideration:
- Automated Student Payment Information System - manages billing, automatically updates database with data from banks and mobile payment systems, provides tools for operator to correct and assign payments, and uses SMS interface to send coded updates to Schools, and receive interactive SMS queries and remote error correction.
- Customized integrated financial system - taking customizable financial package and integrating with payment information system, reporting tools, and developing additional tools for automated budget tracking, and SMS-based payment requests and school payroll.
- Data Management and Dashboard/Reporting Tools for HQ staff to support schools - we are developing tools that collect key performance data and provide dashboards/reports to allow support teams to monitor progress of our schools.
- Android Mobile Phone App - We are porting of many of our paper-based processes at our schools to a mobile phone app on the Android platform to streamline school operations.
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