Manager (Organizational Performance and Reporting), Human Resources
Reference: 110200306
Location: London, UK
Closing Date: 11 Mar 2011
Job Summary
The Manager, HR Organizational Performance and Reporting is an HR Management Information Specialist reporting to the Director HR and a strategic business partner for the HR Division This role primarily provides HR MIS and Administration support to the Director, HR Advisers and HR team to ensure tracking of organizational performance on HR issues. It helps efficient and smooth functioning of the Division and is a quality control unit of the Division’s service delivery.
The role supports the Director HR in providing information to support results-based management for the achievement of overall HR Secretariat strategic goals and objectives
The role provides HR management information support to the designated clients, through report creation and analysis, providing strategic input and diagnostic information to support strategic HR plans and to enhance HR operational services.
Its main responsibilities encompass provision of professional support, guidance and advice on the management of information and results-based management, in particular, HR strategic functions and CFTC service delivery systems. To this end, it updates, manages and maintains effective human resources databases on employees and contract experts. It identifies and responds to the need for management reports, collects appropriate and relevant labour force data and provides analysis of management reports to support effective and efficient HR management.
Through an integrative HR service delivery system, the role collaborates with HR Sections responsible for policy development and service delivery, including CFTC funded programmes, to ensure coherence, relevance and alignment of its specialist HR advisory services to the overall Secretariat goals and objectives in order to effectively support the results-based management approach in the delivery of programmes.
The role provides for the design and delivery of Registry and Records Management of personnel files. It supervises assigned staff to ensure efficient HR administrative services in support of HR service delivery and performance outcomes.
It undertakes trends analysis and evaluates feedback on issues concerning HR service delivery in all areas and supports HR Director, HR Specialists and Advisers to ensure alignment of HRM policies and practices with good practice and the Secretariat’s overall Strategic Plan, HR Strategy, mission and objectives to guarantee consistency and coherence that will enhance the environment for effective delivery of the Secretariat’s work.
Key Accountabilities
- Monitor the Secretariat’s performance against defined indicators by undertaking annual cost-benefit analysis of resourcing policies, practices and procedures and conducting continuous data analysis to identify areas for specific improvement. This will include functions to be outsourced, tasks to be discontinued, re-defined or automated.
- Analyse Resourcing report provided by HR Advisers on HR-MIS Systems and provide appropriate specialist capacity building support to HR Advisers and other stakeholders to address gaps.
- Regularly analyse staff turnover statistics and exit interview information to inform resourcing policy development and practices for improvement of attraction and retention of staff.
Strategic Business Partner
- Provide input and strategic advisory support to the HR Director for developing HR management reports, enhancing Directors’ effectiveness and efficiency in managing their human resources.
- Coordinate the implementation, continuous monitoring and review of HR strategy and policies.
- Undertake regular analytical/diagnostic reviews on HR operational trends to inform recommendations to the Director HR, Senior Management and Divisions on HR operational activities to guide and support Strategic Management decisions on HR matters including on review of terms and conditions of service, performance management outcomes, relevance of policies etc .
- Ensure that all relevant Divisions are provided with long term assignment budgets based on actual costs incurred to enable forward planning.
- Analyze and provide Management Information Reports to Management on a periodic basis.
- Ensure maintenance of the management information systems and availability of accurate and up-to-date information.
Shared Services
Manage a roster database and provide up to date information to Director HR and Head of Resourcing to support identification of suitable candidates and consultants. In consultation with Director HR and HR colleagues, undertake enhancement of HR Management information systems in partnership with the IT section and external providers to ensure that HR and Divisions benefit from an up-to-date expert roster database of potential candidates with a geographic, gender and multi-disciplinary spread of competency groups that meet the stated goals and standards of the Secretariat.
Manage the delegation of administrative services in support of HR strategic and operational services.
Ensure the design and development of Registry and Records Management and maintain and monitor its effectiveness.
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