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Telecom software upgrades specialist - Morocco

6:36:00 PM , ,
Job reference: INIKS - 144

Skill Set Required

  • BS in Computer Science, Electrical Engineering or equivalent plus a minimum of 2-3+ years experience in designing and supporting large scale service provider network infrastructures.
  • Strong interpersonal skills including excellent team oriented skills.
  • Excellent technical skills.
  • Ability to interpret and develop detailed network/system drawings as needed (especially SMS network).
  • Complete understanding of data communications concepts of network architecture.
  • Knowledge/experience with CATV, Wireless technologies, RF, voice, video, and data integration.
  • Operating Systems: Linux/Unix.
  • Protocols and Standards: TCP/IP, RSVP, DiffServ, IntServ, DOCSIS, CDMA, GSM, PCMM, SNMP, SMPP/UCP.
  • Knowledge/experience with the following LAN technologies: Ethernet (10/100/1000) and switching.
  • Knowledge/experience with VPN, Routing Protocols (OSPF, RIP, NLSP, BGP, etc.).
  • Knowledge/experience with IP, network management, OSS systems.
  • Applications: WWW/HTML tools, LDAP, RADIUS, Visio, Power Point.
  • After hours support duty is expected.
  • Excellent problem solving/analytical skills.
  • Must be a self-starter and able to work independently with Field service experience in customer facing roles.
  • Ability to effectively deal with multiple activities and changing priorities and proven problem solving and organizational skills.
  • Perform under pressure in critical situations.
  • Strong oral and written communications skills. Must be able to clearly and effectively communicate work status, risks and issues in English.
  • Results and detail oriented

Main duties

  • Provide software upgrade services for mainly Mobile Messaging Solutions including a strong knowledge of the SMS architecture and call flows.
  • Create and maintain updated and detailed Methods of Procedures (MOPs).
  • Work through technical issues reported during upgrade operations.
  • Manage and respond to trouble tickets reported during upgrade operations and escalate product issues to Level 2/3 Support.
  • Deliver daily, weekly and monthly reports on request.
  • On call as per SLA for technical management, performance and stability of the delivered solution inside the end-customer Network.
  • Any other duties deemed necessary to meet project objectives.

Conditions

We are looking for an engineer who could ideally perform this assignment as independent contractor. A permanent local contract can be offered as well.

  • Starting date: Immediate.
  • Fluent English mandatory.
  • Position based in Morocco and requires a profile based permanently in country.
  • The selected candidate will follow an intensive training at our customer site.
  • If you wish to apply, Please click the "Apply" button below or send us your CV in English at jobs@iniks.com with the job reference mentioned above.
  • Please include your salary/rate expectations.

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