Telecom software upgrades specialist - Morocco
Job reference: INIKS - 144
Skill Set Required
- BS in Computer Science, Electrical Engineering or equivalent plus a minimum of 2-3+ years experience in designing and supporting large scale service provider network infrastructures.
- Strong interpersonal skills including excellent team oriented skills.
- Excellent technical skills.
- Ability to interpret and develop detailed network/system drawings as needed (especially SMS network).
- Complete understanding of data communications concepts of network architecture.
- Knowledge/experience with CATV, Wireless technologies, RF, voice, video, and data integration.
- Operating Systems: Linux/Unix.
- Protocols and Standards: TCP/IP, RSVP, DiffServ, IntServ, DOCSIS, CDMA, GSM, PCMM, SNMP, SMPP/UCP.
- Knowledge/experience with the following LAN technologies: Ethernet (10/100/1000) and switching.
- Knowledge/experience with VPN, Routing Protocols (OSPF, RIP, NLSP, BGP, etc.).
- Knowledge/experience with IP, network management, OSS systems.
- Applications: WWW/HTML tools, LDAP, RADIUS, Visio, Power Point.
- After hours support duty is expected.
- Excellent problem solving/analytical skills.
- Must be a self-starter and able to work independently with Field service experience in customer facing roles.
- Ability to effectively deal with multiple activities and changing priorities and proven problem solving and organizational skills.
- Perform under pressure in critical situations.
- Strong oral and written communications skills. Must be able to clearly and effectively communicate work status, risks and issues in English.
- Results and detail oriented
Main duties
- Provide software upgrade services for mainly Mobile Messaging Solutions including a strong knowledge of the SMS architecture and call flows.
- Create and maintain updated and detailed Methods of Procedures (MOPs).
- Work through technical issues reported during upgrade operations.
- Manage and respond to trouble tickets reported during upgrade operations and escalate product issues to Level 2/3 Support.
- Deliver daily, weekly and monthly reports on request.
- On call as per SLA for technical management, performance and stability of the delivered solution inside the end-customer Network.
- Any other duties deemed necessary to meet project objectives.
Conditions
We are looking for an engineer who could ideally perform this assignment as independent contractor. A permanent local contract can be offered as well.
- Starting date: Immediate.
- Fluent English mandatory.
- Position based in Morocco and requires a profile based permanently in country.
- The selected candidate will follow an intensive training at our customer site.
- If you wish to apply, Please click the "Apply" button below or send us your CV in English at jobs@iniks.com with the job reference mentioned above.
- Please include your salary/rate expectations.
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