Online Communications Coordinator

The World Affairs Council of Northern California, the leading international affairs organization on the west coast, offers a forum where diverse audiences engage in dialogue that informs their actions. In more than 200 programs a year, policy makers, business executives, philanthropists, academics, civic leaders and an attentive public join in the Council’s programs to listen, learn, discuss and debate.

In addition, the Global Philanthropy Forum, a project of the Council, aims to build a community of donors and social investors committed to international causes and to inform, enable and enhance the strategic nature of their giving.

The Council is a nonprofit organization with an annual budget of approximately $5 million and a professional staff of twenty-six.

The Online Communications Coordinator has overall responsibility for ensuring that Council’s electronic marketing efforts – consisting primarily of the Web sites, online content, social media and electronic email content – effectively meet the marketing and branding objectives of the Council and its programs.

This new position will report to the Director of Marketing for the World Affairs Council. This position will work closely with members of the marketing and membership teams for both the Council and the Global Philanthropy Forum, supporting a range of programs, projects and constituents.

The Online Communications Coordinator manages the content of the organizations’ websites, monitors web and email marketing efforts through web trends and email tracking software and provides timely informative reporting. The ideal candidate will thrive in an atmosphere of growth and experimentation and will enjoy staying up to date on latest technologies, tools and best practices for email marketing, web design and structure, and online content dissemination.

Responsibilities include:
• Update and maintain web content: specifically copyediting, fixing links, and enhancing page layouts and manage non-HTML documents (PDF or Word files)
• Create regular, compelling HTML email campaigns to include A/B testing and deliverability analysis
• Provide regular tracking reports and summaries for website traffic and statistics, email trends and social media activities
• Assists in maintaining overall structure of site directories and files; updates site navigation and file structure as appropriate
• Provide design support as needed for such marketing elements as landing pages and banners.
• Monitor blogs, YouTube and other social networks for mention of the Council and identify opportunities for follow up
• Make recommendations for ways to improve the effectiveness of Council’s online presence and electronic marketing programs
• Develop initiatives in social networking, video sharing, web communities and on other social media sites and technologies

Experience & Competencies
• Bachelor’s degree or equivalent related experience in online marketing, communications, or marketing.
• Experience in Web production or elements of Web site development including SEO and content testing
• An ongoing commitment to upgrading skills and acquiring new technical knowledge
• Proficiency in HTML
• Prior experience with email production and distribution processes including SPAM issues and regulations
• Strong attention to detail and to the overall quality of information
• Excellent written and verbal communications skills, proof-reading and editing
• Experience with Convio a plus
• Commitment to the mission of the World Affairs Council

Compensation
Competitive nonprofit salary plus comprehensive benefits package

Location
The offices are located in downtown San Francisco, near Union Square, at the World Affairs Center, a building owned and operated by the Council.

Application Process
Please send your resume and a cover letter as an attachment to jobs@wacsf.org. Please include “Online Communications Coordinator” in the subject line.

The World Affairs Council of Northern California is an Equal Opportunity Employer and welcomes applications from individuals who contribute to its diversity.