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Regional Trade Manager, EMEA

Job Category: Finance
Location: Ireland, Dublin
Job ID: 749950
Division: Finance
Workgroup Purpose:
The Global Trade Organization (GTO) is chartered with ensuring that Microsoft remains in compliance with US, multilateral, and national import and export laws while ensuring unimpeded access to global markets.

Function:
The EMEA Regional Trade Manager will be responsible for ensuring compliance and unimpeded access to the regional market by supporting process and policy review for:
Consistent classification and valuation methodology throughout the region.
Ensuring that customers are not contacted by brokers to manage border issues owned by Microsoft.
Managing customs brokers to ensure smooth customs clearance=s and provision of complete and accurate requirements and processes for all shipments from the region.
Manage and drive a consistent handling of regulatory changes into the system and process as they occur.
Align broker activity to ensure Trade Compliance team is contacted before changes to documentation, consignee or classification are authorized.
Obtain visibility to activies of impact to Trade Compliance throughout the region.
Working with the Trade Compliance Solutions team to manage the access to and reporting/audit of trade data and declarations to customs authorities on behalf of Microsoft.
Work with GTO peers in other regions to help Microsoft provide a consistent message to governments about Microsoft products wherever they are imported.

The EMEA Trade Manager will also work closely with the Director for the region and with the Corporate Customs Compliance management team to ensure that Microsoft standard operating procedures are part of the customs broker’s service agreement and Statement of Works (SOWs). In addition, the Trade Manager will be responsible for partnering with logistics and supply chain managers who engage the freight forwarders to ensure Microsoft preferred brokers are selected and on-boarded so as to meet trade compliance standards and requirements.

The EMEA Trade Manager will play a key role in building those regional relationships and managing daily processes for the flow of brokerage data as well as issue resolution and escalation. She/he will also conduct sample audits of broker submissions and compile and manage compliance scorecards.

Experienced Trade Compliance professionals with a passion for process excellence, and desire to work with Microsoft vendors and partners and encouraged to apply.

Responsibilities:
General:
Grow and manage customs broker (vendor) compliance with services agreements and SOWs;
Primary contact and escalation point for customs brokers in region;
Manage multiple vendor engagements through direct ownership and/or partnership;
EMEA Engagement contact for US Export and related technology control activities in coordination with Corporate Export Compliance team;
Collect, coordinate and analyze trade data and information;
Partner with supply chain management in implementing process improvements;
Conduct periodic document reviews for accuracy of trade data;
Act as advisor driving compliance and trade cost efficiencies in the supply chain;
Maintain and review compliance records and support vendor audits;
Provide training to vendors on Microsoft processes and business related to trade compliance;
Localize harmonized tariff schedule classifications for product destinations and maintain database of import duty and tax rates;
Implement appropriate Customs valuation strategies;
Manage Trade escalations for region.

Essential Requirements
Practical knowledge of trade regulations; especially for customs in the emerging markets of the EMEA region, is required;
Experience with Customs clearance procedures (Customs Broker or Equivalent highly desirable), with understanding of trade impacts to Supply chain and/or logistics management process;
Must have a strong understanding of customs regulations in EMEA region and must be self-motivated to drive process improvements, reporting, and management of internal and external relationships;
Excellent written and verbal communication skills;
Demonstrated skills in cross group collaboration;
Capacity to work independently;
Proficient in use of Microsoft products such as Excel, Word, PowerPoint, and other Microsoft Suite of applications.
Excellent organizational skills required.
Experience in compliance risk analysis.
Working knowledge of Value Added Tax (VAT) regulations.
5+ years customs compliance, brokerage management required, experience in engagement with supply chain requirements.
Ability to balance workload and prioritize deliverables and resources based on urgency and criticality of issues.

Desirable Requirements
Vendor/Channel account management experience, internal audit and/or program management experience;
Comfortable with data manipulation web based applications;
Previous experience developing and presenting materials/ideas to diverse international audiences is required;Familiarity with Value Added Tax (VAT) principles;
Familiarity with SAP/ SAP-GTS; Basic accounting knowledge.
Proficiency in English is required, fluency in another regional language is highly desirable
Working knowledge of international trade issues for the IT industry.
BS/BA in Business or International Trade preferred;
Experience with process management and implementation.
Familiarity with the International Telecommunications Agreement (ITA).
Proven experience integrating trade processes into varied business models
Customs broker’s license

Competencies
Confidence
Policy Compliance
Business Process Excellence
Business Analysis and Performance
Impact and influence
Cross Boundary Collaboration
Building Customer / Partner Relationships

Microsoft‘s equal employment opportunities policy
http://www.microsoft.com/ireland/careers/equalopportunities/default.mspx


http://www.microsoft.com/learning/mcp/msbc/mcas/default.mspx

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Expand/Collapse Regional Trade Manager, EMEA (749950-External)