Hilton Nairobi Receptionist
A World of Career Excellence
Job Vacancy Posting no. 04/2011
Hilton Nairobi is always scouting for high calibre individuals who will be part of a dynamic team that will assist in meeting the challenges of 2011 and beyond.
We are looking for a truly outstanding individual with boundless energy and an enthusiasm for Front Office operations.
Receptionist (Front Desk)
Duties & Responsibilities
Job Vacancy Posting no. 04/2011
Hilton Nairobi is always scouting for high calibre individuals who will be part of a dynamic team that will assist in meeting the challenges of 2011 and beyond.
We are looking for a truly outstanding individual with boundless energy and an enthusiasm for Front Office operations.
Receptionist (Front Desk)
Duties & Responsibilities
- Offer guests friendly and efficient service at all times, taking account of the established brand standards and management guidelines.
- Ensures smooth operation of the shift and adherence of the laid down procedures.
- Ensure team members are aware of ongoing hotel communication and policies.
- Carry out updating of profiles and registration cards as per laid down standards.
- Ensures all messages are promptly delivered to respective guestrooms.
- Performs rebates and paid outs as per laid down policies and procedures.
- Ensures highest level and achievement of Brand Service Standards.
Qualifications and Experience
- Front Office Operations Course from a certified college.
- Ideally a recent graduate from the tourism industry.
- Excellent command of the English language and either Basic French, Italian or Arabic.
Personal Specifications
- Friendly personality.
- Meticulous/Attention to detail.
- Good organizer.
- Adaptable to a multicultural and multiracial working environment.
Compensation and benefits are commensurate with background and experience.
Interested candidates are invited to strictly email their CV clearly detailing their current remuneration to nbohitwhrd@hilton.com before end of day 26th March 2011.
Hilton Nairobi is an equal opportunity employer and as such, canvassing in any form will lead to automatic disqualification.
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