Hilton Nairobi Receptionist

A World of Career Excellence

Job Vacancy Posting no. 04/2011

Hilton Nairobi is always scouting for high calibre individuals who will be part of a dynamic team that will assist in meeting the challenges of 2011 and beyond.

We are looking for a truly outstanding individual with boundless energy and an enthusiasm for Front Office operations.

Receptionist (Front Desk)

Duties & Responsibilities

• Offer guests friendly and efficient service at all times, taking account of the established brand standards and management guidelines.
• Ensures smooth operation of the shift and adherence of the laid down procedures.
• Ensure team members are aware of ongoing hotel communication and policies.
• Carry out updating of profiles and registration cards as per laid down standards.
• Ensures all messages are promptly delivered to respective guestrooms.
• Performs rebates and paid outs as per laid down policies and procedures.
• Ensures highest level and achievement of Brand Service Standards.

Qualifications and Experience

• Front Office Operations Course from a certified college.
• Ideally a recent graduate from the tourism industry.
• Excellent command of the English language and either Basic French, Italian or Arabic.

Personal Specifications

• Friendly personality.
• Meticulous/Attention to detail.
• Good organizer.
• Adaptable to a multicultural and multiracial working environment.

Excellent future career opportunities are available within the organization.

Compensation and benefits are commensurate with background and experience.

Interested candidates are invited to strictly email their CV clearly detailing their current remuneration to nbohitwhrd@hilton.com before end of day 26th March 2011.

Hilton Nairobi is an equal opportunity employer and as such, canvassing in any form will lead to automatic disqualification.