IT Administrator – African Economic Research Consortium (AERC)

The African Economic Research Consortium (AERC) is a not-for-profit Pan-African institution, to enabling the advancement of economic policy research and training in Africa.

The Consortium’s mandate and strategic intent is built on the basis that sustained develop¬ment in Sub-Saharan Africa requires well-trained, locally based profes-sion¬al economists. AERC agitates the provision of capacity building in economic policy in Francophone and Anglophone African countries through provision of support in the areas of policy research and training.

AERC is seeking to recruit a suitable individual to fill the following position:

IT Administrator

The position supports the ICT Manager in providing ICT services to the Secretariat of AERC, including installation of hardware, and the development and implementation of ICT projects as well as ensuring security of information and assets.

The position provides first level support to users in the Secretariat and ensures the security and integrity of network and hardware infrastructure.

Key responsibilities:

• Provide Systems administration services and ensure required service performance levels are maintained as per the Service Level Agreements;
• Provide first level IT user support and technical support including change management for IT enabled business applications as per project or operational needs;
• Assist in security risk analysis and risk management in line with availability and IT Service Continuity management;
• Ensure that the confidentiality, integrity and availability of IT services and conform to all relevant statutory requirements;
• Implement IT contingency and disaster recovery programmes;
• Conduct systems analysis to identify user requirements, required system functions and recommend suitable approaches and implementation tools.
• Coordinate technical development, testing, and implementation of systems in outsourced systems development projects
• Develop application solutions in response to emerging user needs for new systems or changes to existing systems as required;
• Perform technical evaluations to determine suitability of new systems in meeting AERC operational requirements;
• Maintain system performance records and provide recommendations for IT capacity and availability planning;
• Set up new and maintain existing systems in accordance with established standards and project/operational requirements;
• Assist in the development and implementation of ICT projects
• Keep inventory of hardware and maintenance records;
• Carry out relevant in-house IT training programmes.

Requirements:

• Bachelors degree in Information Sciences, ICT or other relevant discipline
• Professional ICT qualifications such as Microsoft Certified Systems Engineer (MCSE),Information Technology Infrastructure Library (ITIL),or other equivalent and recognized qualifications
• At least three years relevant experience
• Knowledge and experience in systems development
• Proficiency in Windows server, MS Exchange and network administration
• Experience in providing user support on Microsoft Windows platforms including MS Office applications
• Good interpersonal skills
• Good problem solving and analytical skills

If you believe you believe you have the qualifications and experience to match this role, please submit your application with a detailed CV, stating your current position, remuneration, email, telephone contacts, and names and addresses of three referees. To be considered your application must be received by 25 February 2011 addressed to:

The Manager, Human Resources and Administration
African Economic Research Consortium (AERC)
MEMBANK Towers, 3rd Floor
Milimani Road
Email: recruitment@aercafrica.org

For more information on AERC, you can visit our website on www.aercafrica.org