Operations Manager World Vision
PURPOSE OF POSITION
To act as a team leader and to provide management guidance and support for World Vision’s Field Office in South Darfur. This office is far removed from where the WVNS HQ is located and thus requires solid management and programming capacities to provide leadership of the Darfur program. This program is very big in staff capacity, finance, and assets (more than 300 staff and up to 70% of WVN’s annual budget).
Program Management
Represent WVNS in South Darfur to provide overall guidance and support to the WVNS team based in South Darfur
Directly manage the Area Coordinators to ensure smooth implementation of all WV Programs in South Darfur in accordance with the overall
WV Northern Sudan country strategy, Operations Plan, policies, procedures and objectives.
Together with the program quality department, lead the review of and design of Darfur-level strategy, and sectoral strategies based on which programming is designed and implemented.
Ensure that all sectoral programs are closely integrated and that all programs receive adequate planning and monitoring.
Liaise with the program quality Director on the management of the Sectoral Specialist Teams
Participate in the assessment of community needs and resources in South Darfur.
Provide direction for the preparation of project proposals and budgets, seeking to diversify funding and other resources.
Maintain an ongoing familiarity with the requirements and compliance procedures of current and new program donors.
Lead monitoring and evaluation as per donor regulation on the impact of project interventions on the beneficiary population at least once a year.
Maintain team spirit and ensure welfare of WV staff in South Darfur
Work closely with the Operations Director and Program Director in ensuring the smooth functioning of the South Darfur program
Attend Khartoum SLT meeting where possible
Adopt a participative and achievement oriented management style
Consult, listen and use suggestions from team members in decision making,
Set goals for staff and show confidence that they can achieve these goals
Create a supportive work environment
Be an example of self-managing stress
Acknowledge and appreciate efforts others put in the work
Consider technical/professional inputs from team
Liaison
Act as WVNS official representative in S. Darfur
Engage in networking with HAC, donors, other NGOs and UN agencies
Maintain good working relationships with local authorities and community leaders, without compromising the independence of WVNS and its non-governmental role.
Reporting
Prepare annual, quarterly and monthly reports as required for the Operations and Program Directors WVNS, Support Offices, the WV International Office, donors etc. Solicit input from Sector Managers and Program Officers.
Communication
Manage public relations for Field Office in South Darfur, including arranging schedules for visitors and media groups, transport, lodging, arranging of appointments and orientation to projects.
When appropriate, keep the Communications Officer informed of media opportunities and coordinate
Work with the Program Director in Khartoum to support the Nyala Communications team to deliver appropriate communication services to the program and to ensure adherence to WV Communications standards
Finance
Work with the Finance Director in Khartoum to support the Nyala Finance team to deliver appropriate financial services to the field team and to ensure accountability according to WV Finance standards
Human Resources
Work with the HR/HR Director in Khartoum to support the Nyala HR team to deliver appropriate HR services to the field team and to ensure the application of policies and procedures that follow WV HR standards
Administration and Logistics
Manage the Nyala Administration and Logistics team to deliver appropriate services to the field team and to ensure accountability according to WV procurement and financial control standards
Information Technology
Work with the IT Manager in Khartoum to support the Nyala IT team to deliver appropriate IT services to the field team and to ensure the application of policies and procedures that follow WV IT standards
Security
Work with Security Officer to ensure WV staff comply with security protocols and work in as secure environment as practical
Work with the Program Director in Khartoum to support the Nyala Security team to deliver appropriate security advice and communication services to the field team and to ensure adherence to WV security standards
KNOWLEDGE, SKILLS AND ABILITIES
REQUIRED:
Education:
A degree in development or related field
Experience:
More that 5 years field experience with NGOs in developing countries, mainly in difficult contexts
Experience in working in relief situations in a leadership position
World Vision experience would be highly regarded.
Project management experience (including staffing and financial management).
Experience in project design, implementation, monitoring, evaluation and reporting writing.
Critical Knowledge, skills and Abilities
Excellent interpersonal, organizational and time management skills.
Excellent English communication skills (oral and written).
Strong detail orientation
Thorough knowledge of MS Office and Lotus Notes.
Good understanding of World Vision and Sphere relief standards.
Knowledge of and adherence to the Red Cross and NGO Code of Conduct
Cross-cultural sensitivity, flexible worldview, emotional maturity and physical stamina.
Demonstrated capacity to function well in a team and contribute effectively to team efforts.
Ability to maintain performance expectations in diverse cultural contexts, psychologically stressful environments and physical conditions with limited resources.
Commitment to World Vision Core Values and Mission Statement and participation in devotions.
Ability to exhibit exemplary lifestyles as interpreted in specific local cultural context.
Demonstrate an understanding of Commodity Tracking Systems.
Must be fluent in English and have strong written and oral communication skills.
Good interpersonal skills and cross-cultural sensitivity.
PREFERRED:
Master’s degree in relevant field
To act as a team leader and to provide management guidance and support for World Vision’s Field Office in South Darfur. This office is far removed from where the WVNS HQ is located and thus requires solid management and programming capacities to provide leadership of the Darfur program. This program is very big in staff capacity, finance, and assets (more than 300 staff and up to 70% of WVN’s annual budget).
Program Management
Represent WVNS in South Darfur to provide overall guidance and support to the WVNS team based in South Darfur
Directly manage the Area Coordinators to ensure smooth implementation of all WV Programs in South Darfur in accordance with the overall
WV Northern Sudan country strategy, Operations Plan, policies, procedures and objectives.
Together with the program quality department, lead the review of and design of Darfur-level strategy, and sectoral strategies based on which programming is designed and implemented.
Ensure that all sectoral programs are closely integrated and that all programs receive adequate planning and monitoring.
Liaise with the program quality Director on the management of the Sectoral Specialist Teams
Participate in the assessment of community needs and resources in South Darfur.
Provide direction for the preparation of project proposals and budgets, seeking to diversify funding and other resources.
Maintain an ongoing familiarity with the requirements and compliance procedures of current and new program donors.
Lead monitoring and evaluation as per donor regulation on the impact of project interventions on the beneficiary population at least once a year.
Maintain team spirit and ensure welfare of WV staff in South Darfur
Work closely with the Operations Director and Program Director in ensuring the smooth functioning of the South Darfur program
Attend Khartoum SLT meeting where possible
Adopt a participative and achievement oriented management style
Consult, listen and use suggestions from team members in decision making,
Set goals for staff and show confidence that they can achieve these goals
Create a supportive work environment
Be an example of self-managing stress
Acknowledge and appreciate efforts others put in the work
Consider technical/professional inputs from team
Liaison
Act as WVNS official representative in S. Darfur
Engage in networking with HAC, donors, other NGOs and UN agencies
Maintain good working relationships with local authorities and community leaders, without compromising the independence of WVNS and its non-governmental role.
Reporting
Prepare annual, quarterly and monthly reports as required for the Operations and Program Directors WVNS, Support Offices, the WV International Office, donors etc. Solicit input from Sector Managers and Program Officers.
Communication
Manage public relations for Field Office in South Darfur, including arranging schedules for visitors and media groups, transport, lodging, arranging of appointments and orientation to projects.
When appropriate, keep the Communications Officer informed of media opportunities and coordinate
Work with the Program Director in Khartoum to support the Nyala Communications team to deliver appropriate communication services to the program and to ensure adherence to WV Communications standards
Finance
Work with the Finance Director in Khartoum to support the Nyala Finance team to deliver appropriate financial services to the field team and to ensure accountability according to WV Finance standards
Human Resources
Work with the HR/HR Director in Khartoum to support the Nyala HR team to deliver appropriate HR services to the field team and to ensure the application of policies and procedures that follow WV HR standards
Administration and Logistics
Manage the Nyala Administration and Logistics team to deliver appropriate services to the field team and to ensure accountability according to WV procurement and financial control standards
Information Technology
Work with the IT Manager in Khartoum to support the Nyala IT team to deliver appropriate IT services to the field team and to ensure the application of policies and procedures that follow WV IT standards
Security
Work with Security Officer to ensure WV staff comply with security protocols and work in as secure environment as practical
Work with the Program Director in Khartoum to support the Nyala Security team to deliver appropriate security advice and communication services to the field team and to ensure adherence to WV security standards
KNOWLEDGE, SKILLS AND ABILITIES
REQUIRED:
Education:
A degree in development or related field
Experience:
More that 5 years field experience with NGOs in developing countries, mainly in difficult contexts
Experience in working in relief situations in a leadership position
World Vision experience would be highly regarded.
Project management experience (including staffing and financial management).
Experience in project design, implementation, monitoring, evaluation and reporting writing.
Critical Knowledge, skills and Abilities
Excellent interpersonal, organizational and time management skills.
Excellent English communication skills (oral and written).
Strong detail orientation
Thorough knowledge of MS Office and Lotus Notes.
Good understanding of World Vision and Sphere relief standards.
Knowledge of and adherence to the Red Cross and NGO Code of Conduct
Cross-cultural sensitivity, flexible worldview, emotional maturity and physical stamina.
Demonstrated capacity to function well in a team and contribute effectively to team efforts.
Ability to maintain performance expectations in diverse cultural contexts, psychologically stressful environments and physical conditions with limited resources.
Commitment to World Vision Core Values and Mission Statement and participation in devotions.
Ability to exhibit exemplary lifestyles as interpreted in specific local cultural context.
Demonstrate an understanding of Commodity Tracking Systems.
Must be fluent in English and have strong written and oral communication skills.
Good interpersonal skills and cross-cultural sensitivity.
PREFERRED:
Master’s degree in relevant field
How to apply
https://jobs.wvi.org/WebJobs.nsf/WebPublished/73E8550A85116FA9882578550035DF9D?OpenDocument
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