Operations Manager

Constru Casa is an established organization in Guatemala with an amazing potential for growth. We need a dedicated, intelligent, strategic, and resourceful professional to effectively run operations.
The Operations Manager will work closely with the director and founder to manage all on the ground operations of Constru Casa, help with strategic and organizational development and coordinate public relations in Guatemala and abroad, run fundraising and development activities.
This is a great opportunity for a dedicated professional to contribute strategically to the development and growth of a highly professional organization.
Location: The Constru Casa offices are located in Antigua Guatemala; the position requires some one-day visits to different construction sites and social organizations around Antigua and sometimes in more rural areas.

Main tasks of the Operations Manager:
- Operational Management
o Manage and supervise staff (provide leadership and guidance, ensure productive environment, monitor and evaluate performance), as well as interns, researchers and consultants.
o Coordination with social organizations (selection of families, pre-construction meetings, construction coordination, follow-up meetings, payment compliance).
o Planning and coordinating of construction (houses and special projects).
o Manage support programs: health care, education, follow-up program, emergency fund, and individual help.
o Organize trainings, help with management tools, and write internal plans and evaluations.
o Improve practices and processes, increase efficiency.
- Fundraising and Development
o Coordinate fundraising activities (individuals on different levels, foundations, grants, etc.).
o Find funding sources, write applications.
o Ensure planning, implementation, control, evaluation and reporting of funded projects.
o Manage communication and reporting to donors.
o Acquire new local partners, communicate with existing ones.
o Coordinate communication with visitors, ambassadors, (ex-) volunteers, etc. in view of raising funds.
- Public Relations
o Manage work for promotional activities and marketing.
o Coordinate newsletter, website, social media, and other promotional tools, and partly write content.
o Promote and lead educational tours.
o Organize special events (inaugurations, raffles, presentations, etc.)

Position requirements:
We are looking for a candidate who is an intelligent, strategic, and resourceful professional, with a Master’s degree and at least 2 years of relevant work experience, preferably in a developing country.
- Experience in development and a passion and desire to help disadvantaged families in Guatemala.
- Positive attitude and sensitivity towards Constru Casa’s mission and the housing problems in Guatemala.
- Team player and be able to fit into a largely Guatemalan team.
- Experience in staff management, also across cultural boundaries, with the ability to provide leadership and guidance.
- Proactive, dedicated, enthusiastic person with strong administrative and organizational skills, a practical mindset and an effective problem solver.
- Detail oriented and with the ability to handle multiple deadlines and a variety of tasks at the same time.
- Good communication and social skills, as much with international donors, local managers, social workers, volunteers, as with our recipient families,
- Proficient in Microsoft Office and ability to use web-based research software and databases, experience with Salesforce CRM is a plus.

Please contact Caroline van Heerde by email: carolina@construcasa.org, sending in your CV and a cover letter.