- Define, test, deploy, and support messaging tier hardware infrastructure
- Performs development and testing of IT solutions
- Participate with business units in the analysis of businessprocess/ information flow and the creation of appropriate decision support systems to support such
- Provides leadership and mentoring on technical activities with an active sense of ownership in the process and deliverables
- Participate in production support and on-call rotation
- Consults with users in departments including accounting/billing, sales/sales support, marketing/product development, customer care, and other functions to understand and gather user requirements
- Reviews and evaluates current messaging systems and makes recommendations for solutions, performance tuning, and other ways to optimize messaging applications
- Develops, maintains, and administers database applications
- Conducts performance tuning and analyzes messaging system capacity issues
- Administers, maintains, develops, and implements procedures related to the security and integrity of the messaging system
- Analyzes, troubleshoots, and resolves issues related to messaging system in a timely manner
- Maintains and modifies Unix shell scripts
- Acts as liaison or point of contact with development, management, systems operations, vendors, and other groups in key decisions
- Serves as second or third-tier for messaging system administration and supports development efforts
- Performs other duties as assigned.
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Extensive technical experience supporting messaging technologies (ldap, smtp, pop, imap, content filtering, etc.)
Extensive Unix/Linux Experience
Strong knowledge of security network protocols.
Experience supporting Open Source messaging and/or group ware solutions (ex. Zimbra) A strong familiarity with networking technologies, including TCP/IP, DNS, SNMP, SSH, SMTP, LDAP, etc Advanced knowledge of x86 server hardware and raid configurations Knowledge of storage technologies, including (NFS, SAN, NAS, FC, ISCSI)
Knowledge of Intranet, web browsers, and creation/support of web Sites.
Excellent analytical and problem solving skills, including the ability to analyze business information needs and the ability to design and build systems to satisfy such.
Excellent verbal and written communication skills and ability to work effectively both independently and as part of a cross functional team, including assuming a leadership role. Ability and willingness to serve as an "expert" resource for other members of team.
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