Business Process Analyst India

Date: Jan 12, 2012

Location: TowerD,RMZ Infin, Bangalore, India-Bangalore-IND

Title: Business Process Analyst ID: GEN00000566 Description Job Title: Business Process Analyst Location: Bangalore Project Summary and Position Overview: (A detailed description of the Project and what the Position entails must be included) The mission of the Customer Administration Change and Implementation team is to accelerate improvements to the customer experience by making our global organization, processes, technology and our commercial model simpler so that we can deliver faster and more efficiently while significantly improving the customer experience. Essential Day-to-Day Responsibilities: - Conduct business analysis to ensure the process supports meeting the programme deliverables -Support the overall Program Manager with stakeholder management, process planning and communications - Main areas of focus and responsibility will be BAU system and process rationalization and integration - Engage with regional process, learning roles and key end user teams to deliver effective improvements (to both support business objectives and really work to help customers too) - Work with global cross-functional teams and system development groups to design and deliver automation that meet our business benefit cases - Responsible for business analysis and project co-ordination for the delivery of process improvements and new systems - Support project management of projects from start to finish. Understand information required to identify project participants, goals, objectives, activities and constraints. Plans, performs and implements process improvement initiatives (such as Six Sigma). Diagrams and evaluates existing processes. Organizes, leads and facilitates cross-functional project teams. Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities. Collects data to identify root cause of problems. Measures performance against process requirements. Aligns improvement to performance shortfalls. Provides consultation on the use of re-engineering techniques to improve process performance and product quality. May deliver presentations and training courses including measurement, analysis, improvement and control. Surveys and analyzes best practices for techniques and processes. Communicates team progress. Performs cost and benefit analyses. * At Thomson Reuters, we deliver intelligent information quickly and efficiently, so professionals have knowledge to act. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, intellectual property and scientific, healthcare, and media markets, powered by the world's most trusted news organization. Qualifications Job Code: 103737 Job Band: "G" Qualification: Degree Educated Required Skills (Must have), Necessary industry Experience & associated number of years of experience: 5+ years in Business Process Analysis, Project Management, PMO work or System Deployment role Six Sigma experience a plus. A proven track record in a role where business analyst expertise in technical, product, financial markets or systems has been developed Desired Skills (Nice to have in addition to the Required Skills), Necessary industry Experience & associated number of years of experience: · Enthusiasm and ability to manage and implement change. · Six Sigma Any Certifications Required: No REQUIREMENTS: Developing professional expertise; applies company policies and procedures to resolve a variety of issues. * JOB COMPLEXITY: Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive working relationships internally and externally. * SUPERVISION: Normally receives general instructions on routine work, detailed instructions on new projects or assignments. * EXPERIENCE: Typically requires a minimum of 2 years of related experience. At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 55,000 colleagues in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own. As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under country or local law. Thomson Reuters is an Equal Employment Opportunity/Affirmative Action Employer. Intrigued by a challenge as large and fascinating as the world itself? Come join us. To learn more about what we offer, please visit careers.thomsonreuters.com. More information about Thomson Reuters can be found on thomsonreuters.com. Job: General Operations Primary Location: India-Bangalore-IND-Bangalore-TowerD,RMZ Infin Organization: Markets Service Schedule: Full-time Job Type: Standard >

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