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Specialist/Trainer for Community Based Social Services for Women and Children Victims of Violence and family at Risk – Psycho-Social Support

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The UNDP Country Office (CO) Montenegro, together with Ministry of Labour and Social Welfare, Ministry of Education and UNICEF implements a joint project: “Social Welfare And Child Care System Reform: Enhancing Social Inclusion” composed of 3 components funded by the Delegation of the European Union (DEU) through IPA 2010. UNDP component No. 2 is dealing with social welfare reform. This project component builds and strengthens the institutional mechanisms and capacities that will enable development of community-based social services. The services will be responsive to the needs of the vulnerable groups and will contribute to their social inclusion and improved quality of life.

The overall objective of the Programme is to establish a social welfare and education system that facilitates inclusion of vulnerable, socially excluded groups in Montenegro. The specific objective of this project is to build and strengthen the institutional mechanisms and capacities to develop community-based social services responsive to the needs of the vulnerable, contributing to their social inclusion. The project aims to develop and upgrade the capacities of the social system to plan, commission and manage the decentralisation process, and introduction of standardised community social services. In other words, the project builds national and local actors’ capacities to plan, manage and deliver community services. One of the key activities will be the development of standards for community services as well as the development of a framework for setting up of such services.

At the local level the project has been piloted in three municipalities: Niksic, Bijelo Polje and Bar whereas so far 12 community-based social services has been financially supported. In addition to financial support for provision of social services the project provides on-going support, guidance and expertise for local actors who plan, design, run/manage and deliver community service in order to make them capable to deliver standardised, quality social services to the vulnerable: persons with disabilities; elderly; families at risk; vulnerable long-term unemployed and single parents; youth at risk etc.

Duties and Responsibilities

Objectives of the assignment:

As part of the capacity development provided by the project, a specialized two day training will be offered to service providers involved in provision of the following services: psychosocial support through SOS telephone, centers for support to families at risk and similar. The main aim of the training is to provide practical solutions for functional improvement and empowerment of currently operational services and for improved design and planning of the services to be established. The training will be delivered by one trainer specialized in the field of social protection, especially in the field of support to families at risk and victims of violence. All the logistics of the process will be the responsibility of the Project Management Unit.

Job content:

Under direct supervision of the respective Programme Manager selected trainer will prepare and deliver a two-day training, as follows:

  • Preparation of the draft and final training agenda;
  • Preparation of the draft and final training materials;
  • Delivery of the training.

The expected results:

  • Detailed training agenda;
  • Training agenda for the participants;
  • Power point presentations and handouts for participants;
  • Training report.

To be approved by the Programme Manager.

Timing and reporting:

The engagement period will be 4 days in March, 2012 according to the schedule in agreement with the Programme Manager, as follows: 1 day for preparation, 2 days for training delivery and 1 day for reporting.
The trainer will conduct preparatory activities and shall work on production of outputs from home, but in close cooperation with the Programme Manager.

Time duration and travel:

Four days of consultancy work, including one visit to Montenegro for a two-day training. (Dates, timing and the training venue will be determined as soon as possible).

Competencies
  • Demonstrates integrity by modeling the UN’s values and ethical standards;
  • Promotes the vision, mission and strategic goals of UN/UNDP;
  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability;
  • Ability to lead strategic planning, results-based management and reporting;
  • Builds strong relationships with clients, focuses on impact and result for the client and responds positively to feedback;
  • Consistently approaches work with energy and a positive, constructive attitude;
  • Demonstrates good oral and written communication skills;
  • Demonstrates ability to manage complexities and work under pressure, as well as conflict resolution skills.

Required Skills and Experience

Education:

  • University degree in Social Sciences or other related field.

Experience:

  • At least ten years of experience in social protection/social inclusion area in the Western Balkan Region;
  • Proven record in design, planning, operations/management, monitoring and standardization of community based social services for victims of violence and families at risk;
  • Excellent social, communication and presentation skills;
  • Excellent computer skills and ability to operate under pressure.

Language Requirements:

  • Fluency in English (excellent written and spoken);
  • Knowledge of local language is a distinctive advantage.

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

Specialist/Trainer for Community Based Social Services for Women and Children Victims of Violence and family at Risk – Psycho-Social Support

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