Head of Insight, Supporter and community partnerships department

Would you like to combine your outstanding analytical and leadership skills to help us create a culture in which the investment decisions of the department are aligned to make a significant difference in the lives of people living in poverty?

In this exciting new role you will ensure that Christian Aid’s Supporter and Community Partnerships Department (SPD) has objective insight on all aspects of supporter engagement and partnerships for change, to enable strategic decision making and improve our performance.

Reporting to the Supporter and Community Partnerships Director, you will lead our Insight team in working across a department dispersed in over 20 office locations to gather and interpret internal and external research and data leading to stronger understanding of both the operating environment and our performance. Using your expertise to lead research and data-gathering, you will lead in shaping a culture of work in the Department Leadership Team which means that decisions are evidence based, that goals and results are measurable and that our performance systems and processes are fit for purpose.

Christian Aid has a large, generous and active supporter base throughout the UK and Ireland. We now need to further improve our relationship with these supporters and find ways to engage them more holistically in Christian Aid’s work.

You will have experience or either the commercial or charity sector, and relish taking responsibility for improving business systems and inspiring culture change in organisations. You will share our vision of a world freed from injustice and want to use your professional and leadership skills to achieve it.

Please show your suitability for this post by giving answers to the following questions: Using the guidance notes may help you formulate your answers.

Build partnerships

Give us an example of a time when you had to influence other people and persuade them to work in a collaborative way when there were different personal or organisational agendas.

Steward resources

Please give us an example of a time when you found ways to achieve more effective outcomes by using existing resources in a new or different way.

Strive for improvement

Please tell us about a time when you demonstrated your openness to new and radical ideas to address an issue.

We value the contribution each person makes to the success of our organisation. That’s why you can expect a wide range of rewards and benefits, including a generous holiday allowance, an interest-free season ticket loan and flexibility that will ensure you enjoy a good work/life balance.

As this post is UK based, non-EC nationals will require current and valid permission to work in the UK.

Download the role profile (49 KB pdf)

To apply for this post, please download an application pack and email your completed UK & Ireland application form to: recruitment@christian-aid.org (quoting the reference number). Alternatively, your completed application form can be printed out and posted to us at:

Christian Aid
35 Lower Marsh
Waterloo
London SE1 7RT

Please note that CVs will not be accepted.

Job reference: 312-MA

Closing date: 12 noon, Monday 20 August 2012

Interview date: Tuesday 4 September 2012

Christian Aid values diversity and aspires to reflect this in our workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.