Learning Coordinator Hong Kong, China

Location:	Hong Kong, China
Closing Date:	07/10/2012
Background / General description:
The International Finance Corporation (IFC), the private sector arm of the World Bank Group, is a global investor and advisor committed to promoting projects in its developing member countries that are economically beneficial, financially and commercially sound, and environmentally and socially sustainable. IFC finances private sector investments, mobilizes capital in the international financial markets, helps clients improve social and environmental sustainability, and provides technical assistance and advice to governments and businesses in the developing world. Committed to building an organizational culture that fosters high-performance, meritocracy and accountability, the East Asia and Pacific (EAP) region is currently seeking a Learning Coordinator to contribute to ensuring that the learning program supports IFC’s strategic business needs, helps create a new knowledge management strategy for a decentralized organization, fosters a cultural change to one that effectively manages knowledge as a global asset, and emphasizes ongoing quality assurance. The Learning Coordinator will be part of EAP business operations support team. He/she will participate in the development of new programs and on a day to day basis and he/she will be the focal point for all learning issues in EAP. The Learning Coordinator will also provide support to the EAP Onboarding Leads to ensure effective on-boarding of new staff in EAP. The position will report to the head of the EAP People Team.
Duties and Accountabilities:
• Perform ongoing learning needs analyses with staff across all levels in region to determine learning needs with reference to appropriate competencies. • Reviews staff performance evaluations to determine needs and whether regional, global or local training options are appropriate. • Advise on learning development, design, marketing, implementation and evaluation, including the use of technology. • Promote synergies among Asia units in their learning activities, including on-the-job learning, while focusing on Asia-wide priorities. • Act as the focal point for EAP learning activities (core, technical, leadership and professional development). • Organize requests from various departments and suggests appropriate times/location in partnership with the learning sponsor, the EAP People Team and EAP11. Consolidates and maintains the EAP Learning Calendar reflecting every local, regional and global course organized in EAP. • Coordinate the organization and logistics of all EAP learning activities. Develops local capacity and partnerships with external EAP learning providers. • Work closely with internal and external partners / vendors to ensure all programs are business relevant and are offered on a timely basis with state-of-the art design and delivery. • Ensure training can be scaled and offered in our EAP/Asia locations as needed and makes maximum use of a variety of delivery applications, media and approaches. • Works with EAP11 and People team to develop a set of principles to govern training/dissemination initiatives (relating to number of events, locations, schedule and other such issues). • Maintains master schedule of events related to EAP visits where training/dissemination initiatives are included, to ensure consistency of coverage of offices throughout the year. • Liaise with EAP Country Coordinators to ensure that all EAP staff participating in local, regional and global courses (internal/external) are appropriately captured and categorized in the EAP Training Database and the WBG Learning Management System (LMS). Provides on request, analysis, lists and reports to business managers. • Establish and manage the regional process for training participation and registration (e.g. indicating priority staff for each event, ensuring appropriate manager approval, managing staff pipeline for mandatory trainings, managing when events (esp. corporate events) come to the region, etc). • Support the regional onboarding process for new staff across the region working with the advisory and investment services Onboarding Leads. • Work with the EAP Recruitment Officers to identify new incoming hires and related start dates to ensure appropriate support in place once onboard. • Assist in preparing summary report on onboarding status (i.e attendance at regional onboarding program, mandatory e-learning compliance, etc). • Track training budget and expenditures, ensuring all is properly charged (especially critical for advisory).
Selection Criteria:
• Bachelor’s Degree preferably in the areas of Human Resources Management, or other related field; OR equivalent combination of education plus years of experience. • 2 years of relevant experience required • Demonstrated ability to develop and implement systems and processes to manage complex tasks and an ability work across EAP. • Exceptional inter-personal effectiveness and sound judgment including ability to gain and retain trust of clients, partners, colleagues, candidates and external contacts. • Strong verbal and written communications in English; ability to communicate with people at all levels and across cultural boundaries. • Proven ability to think and act creatively and innovatively. • Proven ability to work effectively and efficiently with teams, and across-boundaries; while at the same time demonstrate ability to assess priorities and work independently balancing competing demands. • Ability to handle highly confidential information with sensitivity and professionalism, in addition to demonstrate high level of professional and personal integrity. • Ability to take initiative, and work independently with little or no supervision. Depending on business requirements, please note that the position may move to another location during the appointment period. For Corporate information, please visit www.ifc.org. Please be aware that only selected candidates will be contacted.
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Learning Coordinator

Hong Kong, China