telesales administration

Tradestar Kenya Limited is fast growing outsourcing organization situated in Thika town.

We are looking for someone who is confident, a great voice, enthusiastic manner to fill up the position of telesales administration who will work together with other functional managers to resolve sales and related issues on behalf of sales management.

The preferred person should have:

Education and experience:

• A Bachelor’s degree in Business administration, international relations or commerce
• Computer literate
• A minimum of three years progressively responsible job related experience
• Excellent communication skills – written, verbal with a clear neutral accent, active listening and Public relations
• Courtesy, tact and ability to work effectively in a team environment
• Able to promote and initiate work processes and complete given assignments with minimum supervision and to possess a high sense of confidentiality and initiative
• Excellent inter-personal skills; Reliable, enthusiastic, upbeat personality

Duties and Responsibilities:

• Email Reminders notices and summons to Customers
• Deal with routine correspondence with regard to debt collection
• Make payment reminder calls to customers
• Maintaining a complete debt collection portfolio using the support framework designed
• Initiate new calls to generate interest with prospective customers
• Make quotes for new and existing customers
• Ensures that client issues are dealt with in an efficient manner, informing the relevant manager in accounts, logistics of any problems that may arise.

If you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience to info@tsk.co.ke.

P O Box 1251, 01000, Thika
Tel: 067-20147