Information Technology (IT) Officer

AMREF has various job opportunities at its headquarters in Nairobi, country offices in Africa and national offices in Europe and North America.

Position: Information Technology (IT) Officer

Reference Number: CHR/11/02-04

Stationed in Nairobi, and reporting to the Corporate IT Manager, the IT Officer will be responsible for timely and effective designing, maintaining, implementing and securing of quality IT infrastructure to required corporate standards for AMREF Headquarters, country and national offices.

Key Responsibilities

• Performing infrastructure/software design/development to ensure compatibility and operational ability with AMREF'S LAN and WAN requirements;
• Implementing adequate system security (on a Security and Acceleration server) and hardware (CISCO PIX firewall) for AMREF’s client/server environment and monitor performance;
• Providing technical support and trouble-shooting for installed servers, including implementation of disaster recovery plans and prepare standard procedures for monitoring servers, and ensure that they are fully operational;
• Participating in the definition, designing, testing and implementation of new IT hardware and software standards for AMREF based on user requirements and in accordance with the strategy and direction. Resolve any Hardware (PCs, Routers, switches, Servers & PABX) Configuration related problems. Test and configure all new equipment, particularly notebooks, desktops, and servers, to ensure compatibility with AMREF requirements and standards;
• Undertaking unexpected and regular ICT support visits and on-site follow-ups;
• Coordinate the production of Technical Instruction materials for Technical and User Support and ensure the documentation is kept up to date;
• Providing comprehensive and effective IT help desk services to staff members;
• Supervising equipment preventive maintenance and carry out a regular evaluation of current hardware/software in order to provide a timely replacement schedule or upgrade
• Develop staff ICT skills

Qualifications, Experience and Skills

• The ideal candidate will have a first degree in IT or related discipline.
  
• S/he should be a Microsoft Certified Systems Engineer and Cisco Certified Network Associate with six years working experience in a network environment infrastructure.
  
• In addition, the candidate should have excellent interpersonal, communication, influencing and facilitation skills.

If you would like to join a dynamic team and help bring better health for Africa, please quote reference number (CHR/11/02-04) and send a copy of your CV, remuneration requirements and contact details of three work-related referees, addressed to The Director of Human Resources, AMREF Headquarters by email to jobs@amref.org.

We regret that only short-listed candidates will be contacted.

We encourage those interested to send their applications by March 9, 2011.

AMREF is an equal opportunity employer and has a non-smoking environment policy.