Information Management Associate (Web Technology)
Background:
In order to assist in addressing the humanitarian challenges being faced by Pakistani civilians, OCHA is strengthening its presence in Pakistan in order to provide support to UN agencies, NGOs, donors and other humanitarian organizations working in Pakistan. One of OCHA's strategic priorities for 2011/2012 will be to support the Humanitarian Coordinator in the coordination of humanitarian affairs for timely and adequate delivery of humanitarian assistance and greater protection to the populations in Pakistan affected by the military operations on the border with Afghanistan, Flood 2010 and possible natural disaster. As such, collation and dissemination of information and field-level coordination will be catalysts in improving the response to humanitarian needs. OCHA Pakistan is hosting Inter-agency Information Management portal to support operational exchange at the global and field level. OCHA is using multiple globally and locally hosted web portals and continually strengthening the platforms. Locally hosted web platforms require synchronization with global initiatives with the latest technologies. In this context, OCHA will intensify Information management, resource-mobilization and advocacy efforts.
Job Description:
Under the guidance and direct supervision of the IMO in Islamabad, the National IM Associate Web technology will be responsible for the following:
· Support and maintain a client-oriented approach with all relevant stakeholders to help content management through web portal based on identified information requirements for multiple clusters/sectors, their geographic products and support activities, ensuringthat the information needed to support humanitarian operations (and the coordination role of the Humanitarian Coordinator, OCHA Field Office) is submitted/collected, organized and made available to all humanitarian stakeholders in-country and wider audience.
· Develop and update the website on regular basis and give orientation to cluster Information Managers on web based content management.
· Liaise with OCHA technical section on improvement of web platforms and provide necessary support requested to improve the performance of web platforms.
· Ensure regular backups of the web application on Windows Server
· Ensure standard content management numbers (i.e. GLIDE numbers, etc.) are used in all documents made publically available through web platforms.
· Support on migration of web content into agency standard humanitarian reform websites and platforms with appropriate technology, if required.
· Participate in relevant meetings, technical working groups meetings
· Support on handling technical problems with OPS (online project system), FTS (financial tracking service) and other online databases.
· Support on compilation and analysis of multi-cluster data on humanitarian response in the country.
· Monitor and update information published on humanitarian response platforms specific to Pakistan and external websites, including internal and external links, to ensure accuracy and timeliness of information sharing
· Provide support on OCHA information management initiatives as per the need.
· Perform other duties, as assigned by senior staff member of OCHA to contribute to OCHA’s overall objectives
Required SkillsAt least 6 years prior relevant experience in website management humanitarian response (complex emergences and/or natural disasters). Experience in information management, maintenance of online database or related field would be an asset, some experience in the design and successful implementation of new processes and systems would be an asset. Experience in the application of information management in humanitarian response is desirable.
Technical Skills & Knowledge Qualifications and/or industry certification and/or demonstrated experience and understanding of
Windows server 2008, IIS 7.0 or above
MS Access and SQL server 2008, mySQL, or other relational database management systems using SQL;
Development experience in .Net, in-depth knowledge of DotNetNuke (DNN) Open Source Content Management System, Drupal, PHP, SharePoint Server 2007/2010 and proven experience in creating and managing large scale Web Portals.
Demonstrated experience in scripting languages and APIs such as Java script, Jquery, and PHP.
Sound understanding of HTML, CSS, XML, Java Script, AJAX and Jquery.
Microsoft Office (advance user certification of MS Access, MS Excel and MS Word desirable) and Lotus Notes.
PROFESSIONALISM knowledge and understanding of theories, concepts and approaches relevant to the management of information in complex emergencies, disaster preparedness, disaster response and early recovery. Knowledge of the use of web based information management technologies in humanitarian contexts. Ability to identify issues, analyze and participate in the resolution of issues/problems. Ability to conduct information collection using various methods for website. Conceptual analytical and evaluative skills to conduct independent research and analysis, including familiarity with and experience in the use of various research sources, including electronic sources on the internet, intranet and other databases. Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
COMMUNICATION speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two - way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
CREATIVITY actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks outside the box; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.
CLIENT ORIENTATION considers all those to whom services are provided to be clients and seeks to see things from clients point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
PLANNING and ORGANIZING Ability to coordinate the work of others, work to tight deadlines and handle multiple concurrent projects/activities.
TEAMWORK Excellent interpersonal skills, including ability to operate effectively across organizational boundaries; ability to establish and maintain effective partnerships and working relations in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity.
JUDGEMENT and DECISION MAKING Identifies the key issues in a complex situation, gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines that the actions proposed will satisfy the expressed and underlying needs for the decision.
Information Management Associate (Web Technology)
Post a Comment