Infield Decoder Support Engineer

A large entertainment company based in Johannesburg is looking for a Infield Decoder Support Engineer

Job Description

REQUIREMENTS

Bachelor’s Degree in Engineering, Computer Science, Information Technology or related discipline
Minimum 5 years set-top box development and support experience
Thorough knowledge of decoders and peripherals, home networking and interconnectivity
Understanding of consumer electronics and home networking trends
Pay TV industry, specifically MCA broadcasting, broadcast infrastructure & value chain
PC literacy: at least mid-level competency in Word, Excel, PowerPoint and Outlook
Production of research and recommendations documents
Applicable Regulatory knowledge
Ability to work under pressure
Analytical thinking

PERSONAL ATTRIBUTES

• Innovation (to modernize or improve on existing ideas)
• Creative and forward thinking
• Self-motivated
• Initiative
• Strong Interpersonal skills
• Presentation skills
• Communication (written and verbal)
• Customer orientated
• Management skills
• Problem analysis and solving skills

DUTIES

Technical support of infield Next Generation and other decoders
Specification of infield decoder product enhancements (stability and feature enhancements)
on infield decoders
Troubleshooting of infield issues reported on decoders
Manage relationships with decoder hardware and software vendors
Executive information maintenance on infield decoders
Supply direction and be central point of liaison with Field Services
Consulting role to Product Management, Quality Assurance, and System Integration teams
Provide input to the Next Generation decoder strategic roadmap
End of decoder product life management


Candidates meeting the above requirements may forward their detailed CV’s to: Email address

For Attention Craig

Should you not be contacted within 2 weeks of submitting your application, please consider it to be unsuccessful