Internal communications coordinator, Strategy

Christian Aid has a vision – an end to poverty – and we believe that vision can become a reality. To help us on this journey, we’re now looking for an exceptional communications professional to help build our internal communications.

The role is about promoting effective internal communications in support of our exciting new corporate strategy, Partnership for Change; helping staff to understand, respond and contribute to the implementation of the strategy and to share ideas through our corporate communications channels: daily and weekly newsletters, Christian Aid radio and events, and the intranet. That means acting as a partner and consultant to teams across Christian Aid in the UK and internationally, providing advice and guidance, promoting best practice in a devolved and complex organisation operating in 47 countries. Our internal communications are already vibrant, with high levels of engagement; our aspiration now is to develop even more creative communications solutions that promote wider and deeper internal networking, learning and partnerships for change. The role also manages the corporate central archive/retrieval service for paper records and the archiving of electronic records. Christian Aid needs to radically improve its archiving practice and the role will play a central part in helping us manage our archives in a timely and effective way. This is critical for the effective corporate governance.

This is a post in a three-person internal communications team who work as a peer management group that provides a highly supportive environment in which it is possible to learn and extend your skills. You will also be part of the wider Christian Aid communications community that focuses on external communications and marketing.

Coming from a background in communications, it is essential that you have experience in devising and delivering communication strategies and how to communicate for maximum effect and impact. You will be a facilitator of engagement and change, with excellent interpersonal, team working, influencing and communications skills. You will be passionate about networking, learning and helping others to be effective. You will be comfortable with working with teams and individuals at all levels and inclusive and open in your approach. You will have skills in intranet development and maintenance. You must be flexible, willing to roll up your sleeves and get things done. You should be interested in development and enthused by the vision of Christian Aid.

More than half the world lives in poverty. We aim to put a stop to that. So we campaign against the structures and systems that keep people poor. And we work with local organisations to give people strength to find their own solutions to the problems they face, irrespective of their religion.

Please show your suitability for this post by giving answers to the following questions: Using the guidance notes may help you formulate your answers.

Communicate effectively

Describe a time when you devised and delivered a communications strategy and helped others to implement it. How did you go about it and ensure that it contributed to organisational or strategic goals?

Build partnerships

Describe a time when you achieved changes to ways of working by engaging others across an organisation. How did you understand their needs, take on board their views and gain their support to change?

Realise potential

Describe a time when you were challenged by feedback you received to a piece of work. How did you evaluate, react to and act on this feedback? How did you address gaps in your knowledge or skills?

We value the contribution each person makes to the success of our organisation. That’s why you can expect a wide range of rewards and benefits, including a generous holiday allowance, an interest-free season ticket loan and flexibility that will ensure you enjoy a good work/life balance.

As this post is UK based, non-EC nationals will require current and valid permission to work in the UK.

Download the role profile (145 KB pdf)

To apply for this post, please download an application pack and email your completed UK & Ireland application form to: recruitment@christian-aid.org (quoting the reference number). Alternatively, your completed application form can be printed out and posted to us at:

Christian Aid
35 Lower Marsh
Waterloo
London SE1 7RT

Please note that CVs will not be accepted.

Job reference: 307-MA

Closing date: 9am, Tuesday 24 July 2012

Interview date: Monday 30 July 2012

Christian Aid values diversity and aspires to reflect this in our workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.