Sales Representative ,Venice, Italy

Perform,coordinate and execute sales activities to existing and prospect customers,to achieve sales targets goals and to ensure achievement of Etihadﾒs revenue objectives.

JOB RESPONSIBILITIES

• Policies and Procedures
  Follow all relevant policies,processes and procedures so that work is carried out in a controlled and consistent manner
• Day-to-Day Operations
  Implement the day-to-day standard operations assigned to ensure compliance with the established standards and procedures.Refer to supervisor for complex tasks which may require exceptions to procedures
• Safety,Quality&Environment
  Comply with all relevant safety,security,quality,health and environmental procedures to ensure a healthy and safe work environment
  
  SPECIFIC RESPONSIBLITIES
•  
• Maintain and promote professional and courteous client relations by managing prompt and accurate telephone,e-mail or face-to-face communications to ensure successful sales execution
• Comply with set standards of customer service in order to increase sales and ensure customer confidence,satisfaction and loyalty
• Quote,negotiate and propose offers or special terms and conditions to customers to increase sales according to Etihadﾒs strategy and guidelines
• Implement upselling strategies to customers to increase sales volumes and profitability
• Receive and implement instructions from sales and marketing to ensure adoption of marketing and sales best practices
• Collect,review and address premium customer requests to develop specific offers at the best price for the client to ensure successful sales execution
• Update own sales and negotiation techniques to effectively approach the client and improve sales results
  
  EDUCATION & EXPERIENCE
 
• Minimum High School certification


• Minimum of 1 year experience in relevant field (Sales Area)
  
  SKILLS


• Accurate listening skills - Advanced
 
• Communication skills - Proficient


• Computer skills - Proficient
 
• English/Italian Language skills - Excellent
 
• Negotiation skills - Advanced
  

Etihad Airways began operations in 2003, and in 2014 carried 14.8 million passengers. From its Abu Dhabi base, Etihad Airways flies to or has announced plans to serve 111 passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and the Americas. The airline has a fleet of 117 Airbus and Boeing aircraft, and more than 200 aircraft on firm order, including 66 Boeing 787s, 25 Boeing 777-X, 62 Airbus A350s and six Airbus A380s.

Etihad Airways holds equity investments in airberlin, Air Serbia, Air Seychelles, Aer Lingus, Alitalia, Jet Airways, Virgin Australia, and Swiss-based Darwin Airline, trading as Etihad Regional. Etihad Airways, along with airberlin, Air Serbia, Air Seychelles, Alitalia, Etihad Regional, Jet Airways and NIKI, also participate in Etihad Airways Partners, a new brand that brings together like-minded airlines to offer customers more choice through improved networks and schedules and enhanced frequent flyer benefits.  For more information, please visit: www.etihad.com