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IT Business Analyst ll - World Vision

A Business Analyst (BA) is responsible for identifying the business needs of their Customers and project stakeholders to help determine solutions to business problems. The BA leads all activities related to business case development, requirements development and requirements management through the rigor of activities across the Business Solutions Lifecycle [Strategic planning, Enterprise Analysis, Requirements, Design, Construction, Test, Delivery, Operations & Maintenance, Deactivate]. Specifically, the Business Analyst elicits, analyzes, validates and documents business, organizational and/or operational requirements. Solutions are not predetermined by the Business Analyst, but are driven solely by the requirements of the business at World Vision International. Solutions often include a systems development component, but may also consist of process improvement or organizational change.

The Business Analyst 2 will be responsible for the following core activities:
*Identify and understand the business problem and the impact of the proposed solution on the organization’s operations.*Document the complex areas of project scope, objectives, added value or benefit expectations, using an integrated set of analysis and modeling tools.**Evaluate Customer business needs, thus contributing to strategic planning of information systems and technology directions.
*Assist the Customer in determining the strategic direction of the organization
*Liaise with major Customers during preliminary installation and testing of new products and services
*Design and develop high quality business solutions

** This position requires the candidate to be fluent/bilingual in English and Spanish. Please do not apply if you are not fluent in both languages for your application will not be considered for this role.
Activities: Elicitation, Analysis, Specification, Documentation and Validation
Deliverables: User Class Analysis, Requirements Management Plan, Feature Prioritization Matrix, Requirements Documentation (Business/Functional/Non-Functional/Technical), Requirements Feasibility, Alternative Study, Requirements Baseline, Outsource Development Decision, Request For Proposal
Skills and Techniques: Requirements Gathering Tools, Requirements Facilitation Skills, Requirements Writing, Early Requirement Verification Techniques, Partitioning and Decomposition of Requirements, Risk Planning Techniques, Risk Identification Techniques, Risk Analysis and Response Planning Tools, Prototyping Techniques, Feasibility and Alternative Analysis Techniques.
Phase: Design Activities: Allocate and Trace Requirements, Mitigate Risks, Trade Off Analysis, Prototype
Deliverables: Requirements Change Management Plan, Requirements Traceability Matrix, Outsource Test Decision, Request For Proposal, Test Plan, Test Cases, Test Scenarios
Skills and Techniques: Change Management Tools, Requirements Allocation Techniques, Prototyping Techniques
Phase: Construction Activities: Manage Change, Trace Requirements
Deliverables: Development Code-Based Tests
Phase: Test Activities: System/Unit Testing, User Acceptance Testing
Deliverables: Functional Tests, Supplemental Tests, User Acceptance Tests
Skills and Techniques: Verification Techniques, Validation Techniques
Activities: Presentations, Training, Delivery, Final Documentation
Deliverables: Presentation Materials, Training Guides, System Delivery, Post-Implementation Support
Skills and Techniques: Facilitation skills, User Surveys and Interviews

Phase: Operations & Maintenance

Activities: Documentation and Knowledge Transfer
Deliverables: System Maintenance and Enhancements
Skills and Techniques: Change Management Tools
Phase: Deactivate · Carry out additional responsibilities and projects as assigned, including administrative and Planning Functions
Knowledge, Skills And Abilities: ·
Fundamental BA skill set requirements:
Elicit Requirements
Conduct elicitation sessions; interviews, surveys, focus groups, workshops
Analyze and Specify Requirements
Construct models, process, data, workflow, object-oriented, use-cases, functional decomposition diagrams, etc
Develop business architecture: as-is and to-be models
Analyze and manage requirement risk
Structure requirements for traceability
Prioritize requirements
Draft requirement specifications
Document, Validate, and Manage Requirements
Finalize the requirements artifact set
Plan and conduct structured quality reviews of requirements and solutions
Develop test plans
Support technical team
Manage User Acceptance Test activities
Manage changes to requirements
Solution Delivery, O&M
Manage Customer acceptance of new Business solutions
Analyze held desk requests
Conduct root-cause analysis of problems
Plan and implement continuous improvement of the solution
Administer Customer satisfaction surveys
Measure the value of new Business solutions and compare to benefit estimate in Business Case
Conduct root-cause analysis if the benefit was not obtained
Mentor junior-level Business Analysts
Administrative, analytical, and reporting skills
Time management and personal organization
Independent self-starter with a composition of technical/soft skills, and domain experience suitable to World Vision’s environment
(3 - 5 years) Relevant working knowledge of a Business Solutions Lifecycle (or equivalent framework/methodology) [Strategic Planning / Enterprise Analysis / Requirements / Design / Construction / Test / Deliver / Operations & Maintenance / Deactivate]
(3 - 5 years) Relevant working knowledge of a Software Development Life Cycle (SDLC) [Waterfall, Agile, RUP, Spiral, etc]
Demonstrated experience with technical team compositions and delineation of roles (Systems Architecture, Project Manager, Systems Developer, Tester, Support Operations, etc)
Demonstrated experience in Microfinance
Demonstrated ability to be Service oriented, with logical thought processes and analytical problem solving.
Demonstrated experience working under pressure and on multiple tasks/projects
Demonstrated experience communicating through various mediums (Written / Oral), and capable of facilitating/training/presenting information to both technical and non-technical audiences
Demonstrated ability to rapidly gain proficiency on new technology and skills as needed by the work engagement (tools, frameworks, trends)
Demonstrated experience with CASE and ALM tools
Experience with Organizational Change management and Negotiations
Experience with Business Analysis framework (ex. IIBA – CBAP (or equivalent) preferred
Knowledge of Process Improvement frameworks (ex. Sig Sigma, Lean, etc) preferred

OTHER POSITION REQUIREMENTS:
Fully Fluent/Bilingual: English & Spanish
Business Communications: English & Spanish
Must be able to travel internationally 65%- 70 %

CORE CAPABILITIES:
Achieving quality results and service
This capability is about keeping the end in mind and getting things done to ensure the quality of the program or activity. It involves being proactive and taking personal responsibility for action. It means that customers are satisfied, work has the desired impact and staff demonstrates a desire to achieve excellence. Indicators:
**Clarifies the goals and purpose of work tasks
**Completes tasks in a timely, cost effective way
** Responds promptly in a professional manner
**Stays committed to outcomes despite obstacles
**Achieves predefined results and outcomes using ethical, best practice methods.
Communicating information effectively
This capability is about managing the communication of ideas, requests and information to others. It involves openness, listening, reflection, feedback, and includes non-verbal, verbal and written channels. The emphasis is also on maintaining positive relationships. Indicators:
** Uses effective questions to gather relevant information
** Writes clearly and conveys intended meaning
** Listens actively, shows appropriate nonverbal behavior. Presents appropriate information openly and willingly

Thinking clearly, deeply, and broadly
This capability is about thinking about what is important to the role, task or issue at hand. It involves analytical, conceptual, and critical thinking in order to bring greater clarity. It helps people to see underlying assumptions and make sense out of ambiguous information. Indicators:
** Asks key questions and gathers relevant information
** Sees relationship between cause, effects, and big picture
** Breaks down complex information into simple language. Identifies gaps, trends, priorities and key issues
Practicing continuous innovation & creativity
This capability is about keeping the end in mind and getting things done to ensure the quality of the program or activity. It involves being proactive and taking personal responsibility for action. It means that customers are satisfied, work has the desired impact and staff demonstrates a desire to achieve excellence. Indicators:
**Clarifies the goals and purpose of work tasks
**Completes tasks in a timely, cost effective way
** Responds promptly in a professional manner
**Stays committed to outcomes despite obstacles
**Achieves predefined results and outcomes using ethical, best practice methods.
Practicing accountability and integrity his capability is about exercising stewardship of resources and proving to be trustworthy. It means being consistent between the actions we take and the words we use. It involves adhering to standards of service and honoring them in a professional way. Indicators:
** Clarifies the standards that need to be followed
** Demonstrates personal integrity and trustworthiness
** Pursues thoroughness and appropriate detail
** Communicates with integrity to different stakeholders. Maximizes use of resources to meet standards
Influencing individuals and groups
This capability is about being able to formally and informally assert opinions, influence others, build bridges between dissenting views and attract people toward a shared understanding. It means influence and advocacy that causes others to willingly alter their perspective. Indicators:
** Seeks to understand and respect differing perspectives and viewpoints
** Takes a stand on behalf of issues and groups
** Interprets and presents information with influence and impact. Uses different styles to impact different individuals or groups

How to apply
If you are interested and qualified for the position please email your resume along with cover letter detailing your experience in Microfinance or banking systems to wvicareers10@wvi.org or visit our job link @: https://jobs.wvi.org/WebJobs.nsf/WebPublished/B8CA504F62BBED4388257808007E2116?OpenDocument