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Server Planner, Infrastructure Resource Management

Job description
Integrated Technology Delivery (ITD) brings together all of IBM's worldwide service delivery capabilities for Strategic Outsourcing with strong local and regional management teams supported by a set of three global competencies, Security, Asset & Risk Management (SARM), End User Support (EUS), and Server Systems Operations (SSO). ITD's mission is to leverage IBM’s global scale and advanced technology to deliver standardized solutions that are more automated, repeatable and globally integrated.
The Server Planner is a role within IBM's Infrastructure Resource Management (IRM) team. Server Planners are responsible for server equipment in the data centers and perform the necessary physical work in conjunction with the remote server support teams. Work would include participation in various stages of the following:

Hardware/Facilities Planning
Cabinet and Cabling Management
Network Management
EReq, SpacePlan, Asset Activity Forms
Server Builds/Refresh
Server Decommission and Disposal
Server Moves / Relocation
Server Support/Steady State Incidents
First level hardware support
Audit/Compliance Management
Server Asset Management
Disaster Recovery

Skills required to peform this role would include:

Server hardware experience, including building, racking, etc.
Data Center knowledge including Raised floor standards
Excellent problem solving techniques
Excellent verbal and written communication skills
Able to coordinate with other competencies both local and remote
OS skills required in server builds on Windows, Linux and Unix platforms
SAN cabling knowledge
Required
  • Associate's Degree/College Diploma
  • English: Fluent

Preferred
  • Bachelor's Degree


IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


Server Planner, Infrastructure Resource Management