|Vacancy No: TC/2016/ISSA/01|
Title: IT Support Assistant
Contract type: Fixed-term Appointment
Duration of contract: One year
|Date: 8 February 2016|
Application Deadline (midnight Geneva time) 13 March 2016
(15 day(s) until closing deadline)
Currently accepting applications
Organization unit: AISS
Resources and Services Branch
Duty Station: Geneva, Switzerland
Under article 4.2, paragraph (e) of the Staff Regulations, the filling of vacancies in technical cooperation projects does not fall under Annex I of the Staff Regulations and is made by direct selection by the Director-General.
In order to support the best informed process in the filling of the present vacancy by direct selection, the ILO invites interested candidates to submit their curriculum vitae online by the above date (midnight Geneva time).
Technical cooperation appointments are not expected to lead to a career in the ILO and they do not carry any expectation of renewal or conversion to any other type of appointment in the Organization. A one-year fixed-term contract will be given. Extensions of technical cooperation contracts are subject to various elements including the following: availability of funds, continuing need of the functions and satisfactory conduct and performance.
The following are eligible to apply:
- ILO Internal candidates in accordance with paragraphs 31 and 32 of Annex I of the Staff Regulations.
- External candidates: recruitment for this vacancy will be on a local basis, in accordance with Article 4.3* of the Staff Regulations.
Applications for transfer submitted by officials in the same grade will be given prior consideration.
The Director-General reserves the right to appoint candidates at one level below the level of the advertised post.
Conditions of employment: The salary range of this grade is the following: 82,248 CHF p.a. (minimum) to 109,358 CHF p.a. (maximum). In conformity with existing ILO practice, the appointment of an external candidate will normally be made at the first step of this grade.
*Article 4.3 states, inter alia, that an official shall be classified as locally recruited if at the time of appointment (s/)he fulfils any of the following conditions:
(i) (s/)he is Swiss national;
(ii) (s/)he is a French national living within a radius of 25 km from Geneva;
(iii) irrespective of nationality, (s/)he has been living continually for one year within a radius of 25 km from Geneva.
The position is located in the Resources and Services Branch of the ISSA. The Resources and Services Branch (RES) is responsible for the support processes of the ISSA such as Finance, Human Resources, Logistics and Information Technology. The main intent of the position is to assist the IT manager, working under his guidance and supervision in all questions related to IT, to provide support for different software and assist in development of ISSA applications. The incumbent carries out maintenance operations of the network as well as advanced hardware technical assistance and support. The incumbent may be called upon to work in task-oriented projects to contribute to ISSA activities within the area of competence.
The position will report to the Chief of RES.
|Description of Duties|
- Provides quality and timely support services to the ISSA concerning computers and computer solutions, evaluates the seriousness of each incident and take urgent action where necessary. Maintain a high level quality of customer service standards in dealing with and responding to questions from ISSA staff and the ILO department of statistics (during the renovation period of the ILO building).
- Answer inquiries and give assistance concerning complicated computer and network related questions. Operate and administer ISSA computer systems using specialized equipment and software.
- Install, integrate and configure new computer systems and hardware for users.
- Develops, tests, implements and deploys ISSA specific applications such as CRM, DMS, staff absence system, time sheet registration system, ISO certification system, etc.
- Participate in cross-functional teams to analyse specific IT needs and give support in implementing them within specific projects.
- Assist the IT manager by providing advanced hardware technical assistance and support; troubleshoot and resolve system hardware, software, and communications failures and conflicts/defects, interact with suppliers, recommend and purchase inventory, and control supplies and/or parts. Maintain the inventory of IT hardware and software, furniture and other equipment used in the ISSA.
- Assist the IT manager in evaluating existing computer systems hardware, and perform system upgrades; based on customer needs, customize and tests computer systems, and resolve configuration conflicts and errors.
- Assist in the writing of IT specific user manuals, wikis and IT documentation.
- Act as a back-up to the IT manager in all areas of the ISSA IT department, in particular regarding the proper functioning of ISSA servers, log files and server performance (including remote access from outside the ILO if required including close cooperation with the ILO IT service desk.
- Undertake other duties as required by the Secretary General and the Chief of Resources and Services Branch.
Completion of secondary school education, supplemented by technical or university level courses in a field related to the work of the organization.
Seven years of relevant professional experience. Similar experience with the United Nations Common System or an international organization is desirable. Practical experience on standard office software packages, email (outlook) and automated information management system required by the work unit (e.g. WORD, EXCEL, PowerPoint). Experience in dealing with confidential matters with discretion. Knowledge of the relevant project and programme area and the ISSA's operations would be ideal.
Excellent knowledge of one working languages of the ISSA (preferably English or French) and good working knowledge of a second (English, French, Spanish and German).
Among the ISSA core values, following competencies are particularly important for this position:
- Service mindedness and open to change: The Resources and Services branch of the ISSA is the main support service department for all ISSA staff. Timely and high quality service delivery is paramount. The incumbent is requested to be open to change and adaptive to the implementation of new systems in order to best implement the ISSA's strategy of the Centre for Excellence.
- Integrity and transparency are core values upheld in the ISSA in order to foster a good collaboration and team-oriented service deliveries.
Good knowledge of the following as applicable: overall computer concepts, hardware and software technologies, the internet, e-mail systems, servers, PC/Server/network operationg systems, databases and information systems, application development, programming languages, network management, and data communication. Ability to analyse user requirements, incorporate them into new and existing systems and to resolve complex technical problems. Ability to plan and organize work, ability to communicate effectively both orally and in writing. Ability to provide user support. Ability to produce documentation and reports. Ability to work on own initiative as well as a member of a team.
|APPLICANTS WILL BE CONTACTED DIRECTLY IF SELECTED FOR WRITTEN TEST.|
|APPLICANTS WILL BE CONTACTED DIRECTLY IF SELECTED FOR AN INTERVIEW.|
|Please note that all candidates must complete an on-line application form.|
To apply, please visit ILO's e-Recruitment website at: erecruit.ilo.org. The system provides instructions for online application procedures.
|The ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage. Messages originating from a non ILO e-mail account - @ilo.org - should be disregarded. In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.|
Depending on the location and availability of candidates, assessors and interview panel members, the ILO may use communication technologies such as Skype, Video or teleconference, e-mail, etc for the assessment and evaluation of candidates at the different stages of the recruitment process, including assessment centres, technical tests or interviews.
Saturday, February 27, 2016
MATOKEO YA KIDATO CHA NNE (CSEE) 2011 LINK1 MATOKEO YA KIDATO CHA NNE (CSEE) 2011 LINK2 MATOKEO YA KIDATO...
Stellenausschreibung Verbrauchermärkte analysieren, strukturelle Missstände aufdecken und Verbraucherprobleme benennen, Lösungen a...
Scope Global is seeking applications for the position of Information & Communications Technology (ICT) Officer under the newly esta...
Het beleven van seksualiteit moet voor ieder mens vrijwillig, veilig en fijn zijn. Met veel passie zetten wij ons daarvoor in door voor...
Purpose: To assist the development and implementation of the WMA PR and Communication strategy and be responsible for the communication r...
Airplane Mode est une association se donnant pour objectifs la promotion, la production, la diffusion de la culture et des artistes locau...
KANOFF LEGAL excels among international recruitment giants in Belgium as the sole recruiter devoted exclusively to the legal market. We h...
Stellenausschreibung Verbrauchermärkte analysieren, strukturelle Missstände aufdecken und Verbraucherprobleme benennen, Lösungen a...
Le/la titulaire de ce poste sera intégré(e) à l'unité Europe au sein du département langues et mobilité. Il/elle sera amené(e) à élabor...
Tasks and Responsibilities: Support the development of new and further development of existing IT systems (applied centralised and in ...
Accountant ACDI/VOCA ACTED Action Against Hunger ActionAid ADB African Development Bank ADB Asian Development Bank Administrative Administrative Assistant Advisor Afdb African Development Bank Afghanistan afr Africa Development Bank Africa Nazarene University Africa Union African Barrick Gold Africare AfricaRice Aga Khan University Agricultural Airtel Jobs Algeria American Embassy American Bar Association American Red Cross Amnesty Amnesty International Amref AngloGold Ashanti Angola Argentina ASIA DEVELOPMENT BANK ASIA JOBS Asian Development Bank AdB AU AFRICAN UNION Auditor Australia Austria Aviation Jobs BA British Airways Bank for International Settlements BANK JOBS BANK OF RWANDA Bank of Tanzania Barclays Bank Barrick Gold BBC WORLD SERVICE Belgian Development Agency Belgium Brussels BiRD Bureau for Institutional Reform and Democracy Botswana Brazil British Council British Red Cross Burkina Faso Burundi CANADA Cardno Care International Carter Center Catholic Relief Services Chad CHAI Clinton Health Access Initiative Chemonics International Chevron ChildFund International Chile CHINA Christian Aid CIMMYT International Maize and Wheat Improvement Center Civil Engineers Climate Change Coca-Cola Company Coffey International COMESA Commonwealth Communications Officer Community Development Congo Conservation International Consultancy COOPI Côte d'Ivoire Crown Agents Group Danish Refugee Council (DRC) DataBase Management Dell Deloitte Denmark DFID DHL Diageo Director DRC Democratic Republic of the Congo DRIVER EAC EAST AFRICAN COMMUNITY EAST AFRICA COMMUNITY Economist ECOWAS Education Egerton University EGPAF Elizabeth Glaser Pediatric AIDS Foundation EGYPT Electrical Engineer Electrical Engineering Embassy Jobs EMBL - European Molecular Biology Laboratory Energy Careers EngenderHealth Engineering England Environmental Ethiopia Etihad Airways EU Delegation European Union Jobs Family Health International Fao Food and Agriculture Organization FHI360 Fiji FINANCE Finance and Administration Finca Finland Ford Foundation France Freedom House Futures Group Geita Gold Mine GEOLOGIST Germany Ghana Goal Ireland Gold Fields Goldfields Google Jobs Governance Greenpeace Guatemala Haiti HANDICAP INTERNATIONAL Health and Medical HEALTH JOBS HelpAge International Honduras HOTEL JOBS Huawei Human Resources Human Rights Human Rights Watch I-TECH IAEA International Atomic Energy Agency IATA Air Transport Association IAVI International AIDS Vaccine Initiative IBM Software Group ICAP ICC International Criminal Court ICT JOBS IFAD International Fund for Agricultural Development IFC International Finance Corporation IGAD region IITA International Institute of Tropical Agriculture ILO International Labour Organization ILRI International Livestock Research Institute IMF International Monetary Fund Indonesia Industrial Insurance Inter-American Development Bank International AIDS Society International Alert International Criminal Court INTERNATIONAL GRAINS COUNCIL International Potato Center (CIP) International Rescue Committee Internews Europe INTERNSHIP OPPORTUNITIES Internships INTERPOL IntraHealth IOM International Organization for Migration Iraq IRC International Rescue Committee IRCT International Rehabilitation Council for Torture Victims Islamic development bank Islamic Relief Israel Italy ITU International Telecommunications Union IUCN The International Union for Conservation IWMI International Water Management Institute J/P HRO Japan Jhpiego JOB IN INDIA Jobs in India JOBS IN RWANDA Jordan KCB Kenya Commercial Bank Kenya Airways Kenyatta University Korea KPMG Kuwait Latin America Lecturer LEGAL JOBS Lesotho Liberia LIBRARIAN Libya Logistics LWR Lutheran World Relief Maersk Makerere University Malaria Consortium Malawi Malaysia Mali Management Systems International (MSI) MANAGERS Marie Stopes International Marketing MCC Millennium Challenge Corporation Mechanical Engineer Médecins Sans Frontières MEDIA JOBS Mekong River Commission Mercy Corps Mexico Microsoft Middle East Jobs MINING Moi University Mombasa Monitoring and Evaluation Manager Mozambique Msh Management Sciences for Health MTN Group Myanmar Namibia National University of Rwanda NATO Nederland NEPAD Netherlands New Zealand NGO JOBS Nigeria Nokia Norway Norwegian Refugee Council OCHA UN Office for the Coordination of Humanitarian Affairs Office Attendants Oikocredit Oil and Gas OPEC Open Society Foundations Operations Organization for Security and Co-operation in Europe Oxfam Pact International PAHO Pan American Health Organization Pakistan Pan American Health Organization Panama Path International Pathfinder International Peace Corps Peru PHILIPPINES Plan International Poland Presbyterian University of East Africa Procurement Progressio Psi Population Services International Public Relation Puma Energy PwC PricewaterhouseCoopers Qatar Quality Assurance RECEPTIONISTS RECORDS MANAGEMENT Red Cross Jobs Republic of Kenya Researcher Restless Development Revenue Watch Institute Rio Tinto Room to Read Russia SABMiller SADC SAFARICOM JOBS SALES Sales and Marketing Saudi Arabia Save The Children Scholarships SECRETARY SECURITY JOBS Senegal Shell Group Shelter For Life Sierra Leone Sightsavers International Singapore SNV International Software Engineering SOKOINE UNIVERSITY OF AGRICULTURE Solidarités International somalia Sony Ericsson South Africa South America South Sudan Jobs Spain SPC Secretariat of the pacific community Sri Lanka sSierra Leone Standard Bank Group STATISTICIAN Stores SUPPLIES OFFICER Survey Swaziland Sweden Switzerland TANESCO Tanzania Tanzania Investment Bank Teaching TECHNICIANS Technoserve TELECOM JOBS Tender Tetra Tech ARD Thailand The Commonwealth The European Chemicals Agency Tigo Timor Leste Togo Tourism Tourism and Hospitality Toyota Transparency International (TI) Trócaire Tunisia Turkey UGANDA JOBS UK United KingDom UNAIDS UNDP UNESCO UNFPA UNICEF Unilever Careers United Arab Emirates United Nations Jobs United States Of America UNIVERSITY University of Cambridge University of Edinburgh University of Ghana University of Nairobi University of Oxford University of Pretoria University of Swaziland Unwomen US Embassy USAID Utumishi Jobs Vodacom Vodafone Group Volunteers VSO War Child International WaterAid International Web Development WEST AFRICA JOBS Western Union Company Wetlands InternationaL WFP World Food Programme Winrock International World Bank Jobs World Food Programme World Health Organization World Society for the Protection of Animals World Vision Jobs WorldFish Center WWF International Yahoo Yemen Zambia Zanzibar Zimbabwe