Sandvik Mining and Rock Technology is seeking a
Tool Sales & Service Representative (TSSR)
Location: Thunder Bay OR Red Lake, Ontario
Sandvik Mining and Rock Technology (SMRT) is a leading global supplier of equipment and tools, service and technical solutions for the mining and construction industry. Our offering covers rock drilling, rock cutting, rock crushing, loading and hauling and materials handling.
The Tool Sales & Service Representative is responsible for the promotion, sales, service and technical support/testing of tool products offered, in order to maximize revenue, profitability and market share in an assigned territory. A key aspect of the responsibility is building long-term customer relationships through a detailed understanding of the customer’s business while promoting the range of Sandvik products to end users.
Key Performance Areas:
The essential functions and responsibilities of the job include, but are not limited to the following:
  • Develops sales opportunities for Sandvik Mining and Rock Technology
  • Assesses customers’ total potential with SMRT products via opportunity analyses
  • Acts as key contact for account and liaises with appropriate personnel to communicate
  • Provides input to Product Line Managers to address product offerings
  • Development of sales strategy for designated territory
  • Maintains accurate customer records
  • Assists in any physical inventory counts (especially any consignment stocks) as required
  • Responsible for achievement budgeted revenue and GP
  • Ensures customer compliance with SMRT terms and conditions of sale
  • Builds long-term relationships with customers
  • Liaises between customers and SMRT to ensure all issues are settled in a timely manner
  • Responsible for overall customer satisfaction
  • Provide regular status reports on business activities, opportunity development and overall satisfaction of customers base
  • Stays current with industry developments, competitive offerings and issues affecting sales and customers
  • Participate in technical studies, demonstrations or field tests at times
Your Profile:
  • Minimum 5 years’ experience in rock tools servicing
  • Valid driver’s license with a safe driving record
  • Knowledge of the relevant industry and ability to develop knowledge of customer business processes
  • Excellent communication skills (written and verbal)
  • Strong computer skills: MS Products (Word, Excel, Power Point and/or Access)
  • Ability to travel as required
  • Eligible to legally work in Canada
Sandvik offers a comprehensive compensation package including a retirement savings plan with matching, competitive health, dental, life and disability benefits, ongoing development and training
How to Apply:
Qualified individuals can apply online at www.sandvik.com/career to Job Opening # 346343.
Sandvik is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every worker has the opportunity to reach their full potential.
We thank all applicants for their response, however, only those being considered for an interview will be contacted.
Deadline: 15 Oct
Job-ID: 346343