Coordinator, Parts Order Coordination, Americas WGLS

Application deadline	2011-03-09
Position description	Wärtsilä Global Logistics Services is currently seeking Spare Part Coordinator to POC Americas WGLS for our Ft. Lauderdale, Florida office. About Us Wärtsilä supplies products, services and support to the Marine and Energy markets. Wärtsilä enhances the business of its customers by providing them with complete lifecycle power solutions. When creating better and environmentally compatible technologies, Wärtsilä focuses on the marine and energy markets with products and solutions as well as services.
Responsibilities	- Handle and coordinate quotations and orders to Network Companies and external customers - Responsible for quality and response time for orders and inquiries - Follow-up parts deliveries according to agreed process, including possible problem solving and claim handling - Handle and coordinate non-conformities (claim handling / XS-notifications) with regards to spare part orders and deliveries - Act as a liaison between Network Companies / external customers and various departments in WGLS and Solutions and Delivery Management involved in spare part delivery process - Create pro-forma invoices and other possible documents needed for delivery - Off hour support for spare part deliveries - Other duties as requested by the superior
Requirements	Education: Masters or Bachelor’s degree in a technical or commercial area with knowledge and 5 or more years experience in Customer Service and Logistics; Or associate degree and 8 plus years related experience; Or an equivalent combination of both education (high school diploma (or GED)) and experience; Foreign credentials are acceptable. Fluency in English (read, write and speak). - Experience in customer service is preferred - Good communication and team working skills - Knowledge of logistics and basic skills in sales - Familiarity with common office software and SAP
Contact person to give further information	We look forward to hearing from you. Qualified candidates should apply online and include the following: - Cover Letter / Statement of purpose - Curriculum Vitae - Education Certificates - If available: Reference Letters or letters of recommendation from previous employers Should you have questions about the position, please contact Malin Berg, General Manager Parts Order Coordination, Tel. +41 79 5108642 , e-mail: malin.berg@wartsila.com Or Jason Dooley, General Manager, GLS-Americas Tel. +1 954 3274907, e-mail: jason.dooley@wartsila.com BENEFITS: We offer a comprehensive benefit package, including: • Medical • Dental • Voluntary vision plan • Matching 401k • Paid vacation, holidays and sick leave • Educational reimbursement • Short & Long Term Disability • Flexible Spending Account Wärtsilä North America is an EOE/AA employer
Country	USA
Job area	Other

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