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Visa Assistant - United States Embassy

The United States Embassy has a vacancy for Visa Assistant.

The incumbent will advise customers on regulations and procedures governing the immigrant visa process. Reviews applications and civil documents submitted by visa applicants. Maintains required electronic and paper files. Prepares Diversity Visa (DV) and Immigrant Visa (IV) cases for adjudication by a consular officer. Processes Visas and responds to inquiries.

Requirements: Bachelor’s degree in International Relations, English language or English literature is required. Two years of customer service experience is required. Level IV (fluent) English ability is required. Must have strong writing skills. Must have a thorough knowledge of Microsoft word, Excel, and Power point.

Those fulfilling the requirements of the position should fill an Application for Employment Form found on: http://nairobi.usembassy.gov/root/pdfs/emplyform.pdf and submit their application together with a detailed CV, and supporting documentation e.g. certificates via mail before March 29, 2011 to the following address:

Human Resources Office
P. O. Box 606
Village Market
00621 Nairobi, Kenya